Registry Procedures Manual Update!
January 29, 2024 This online “flipbook” manual is a MUST for every agent who writes MA automobile insurance and deals with the Massachusetts Registry of Motor Vehicles! The Registry Procedures Manual (RPM) allows subscribers to utilize keyword searches to find what they need and is automatically updated regularly throughout the year. Check out what’s new HERE.…
AAA Road Test Locations
January 29, 2024 AAA Northeast, which expanded its partnership with the Registry of Motor Vehicles to offer road testing at certain AAA branches in the summer of 2023, will end road test services at AAA Worcester and AAA Rockland as of February 1, 2024. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353…
First-Time School Bus and School Pupil Plate Issuance – New Locations
January 23, 2024 Effective immediately, in addition to the existing locations, first-time school bus plates and school pupil plates are now available for initial issuance at the Brockton, North Adams, Taunton, and Worcester RMV Service Centers. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Non-Resident Short-Term Registration Expiration Date Change
January 23, 2024 Non-Resident Short-Term Registrations are available to out-of-state residents purchasing a motor vehicle (NOT including trailers or mopeds) from a dealer in Massachusetts. These registrations were originally valid for 9 days from the transaction date. Effective January 18, Non-Resident Short-Term Registrations issued January 18 or later will be valid for 15 days from the transaction…
Rhode Island and Vermont Title Changes
January 12, 2024 Effective January 1, 2024, Rhode Island and Vermont both made changes to their title law. View the update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Online Crash Report Request Transaction Restored
January 12, 2024 The ability to request a copy online of a Police Crash Report has been restored. The amended process supports changes to our data-sharing policy and access to the RMV systems to comply with the Work and Family Mobility Act that went into effect on July 1, 2023. Read the full update here.…
Updated Company Auto Filings – January 2024
January 9, 2024 MAIA periodically visits the Division of Insurance to collect the latest information about each company’s private passenger automobile insurance rules, rates, and forms filings. Recent changes and updates are presented here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Revised Veterans’ Plate Application
January 8, 2024 The Navy Branch of Service Decal that customers can select for Veterans’ Plates has been redesigned to match the current emblem of the United States Navy. The Application for Veterans’ Plates with Branch of Service Decal or Flag Image (REG105) has been revised. The Navy decal was updated on the application. The revised version…
Revised IRP New and Amend Account Application
January 8, 2024 The IRP New and Amend Account Application (IRP101) has been revised to include additional instructions. A new Required Documents section (Section F) has been added; please review this new section and understand that these are the only acceptable documents. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email…
Road Test Changes
January 2, 2024 Effective yesterday, January 2, 2024, road test changes will take place at Franklin, Pittsfield, and Holyoke locations. View the specific changes for each location here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New York Title or Lien Status Report Form
January 2, 2024 The New York State Department of Motor Vehicles (DMV) has recently implemented a new Title or Lien Status Report (Form MV-913). This form can be presented to prove that a lien has been satisfied. The original New York title must also be presented. The title issuance date on the MV-913 must match the issuance date…
IRP Job Aid & Supplement Applications
December 6, 2023 Due to changes in how data is entered into an IRP transaction, the IRP Supplement Application has been updated. The new application has been posted to the RMV website and is also linked for you here. Please begin using this revised application today. Questions? Contact Kathy Cormier at 508-634-7353 or via email…
Saturday Hours Ending in Pittsfield
November 20, 2023 The final day for Saturday hours at the Pittsfield RMV Service Center will be November 25. It will be closed on Saturdays beginning on December 2. Pittsfield will continue to have weekday hours of 8 a.m. to 6 p.m. Monday through Friday and will also add additional appointments on Mondays. Read the full update…
Notice of Appearance of Counsel Form
November 20, 2023 Effective November 20, 2023, in order for an attorney to view or receive a customer’s record and to represent a customer in Driver Control Unit (DCU) Hearings, DCU will require a Notice of Appearance of Counsel form (DCU150). This form, also referred to as an NOA form, must have the applicable portions filled…
Free Replacement Plates After Failed Inspections
November 20, 2023 Effective immediately, when a customer requests a replacement plate (online, by phone, or in a service center) because their vehicle failed an inspection due to a damaged plate, the replacement plate will be free. ATLAS will automatically check for failed inspections and set the fee to zero if it finds a failed inspection…
Road Tests at Quincy Headquarters
November 7, 2023 The RMV’s Quincy Headquarters (25 Newport Avenue Extension) will open for road tests on Monday, November 6. Class D Road Tests will be offered Monday to Friday from 8:45am to 5:15pm. Customers will be directed to back into the dedicated, signed Road Test parking spaces in the parking lot (located near the marked…
Data Privacy and System Changes per AGO
October 17, 2023 Effective October 12, 2023 – Changes to System, Processes and Forms. The Massachusetts Registry of Motor Vehicles (RMV) is formally notifying you about the Attorney General’s Office (AGO) emergency data privacy regulations – in response to Work and Family Mobility Act (WFMA) – and the changes to RMV processes, forms, and systems which must be implemented…
Revised Crash Report Request Form
October 10, 2023 The Request for a Crash Report form has been revised due to Work and Family Mobility Act requirements. A photocopy of the requestor’s license/ID is now required with the form. Crash Reports are no longer considered public records. The revised Crash Report form (CRASH101) has a date of “0923” in the lower right…
Revised History Search or Photocopy Request Form
October 10, 2023 The History Search or Photocopy Request Form (previously called the Title History Search or Photocopy) has been revised due to Work and Family Mobility Act requirements. A photocopy of the license/ID of the requestor is now required with the form. Additional transactions have been added to the History Search or Photocopy Request Form. This…
New Road Test Locations
October 10, 2023 The following new road test locations will open the week of October 9. These new locations will not offer any transactions other than Class D Road Tests. *DCR Location Weekday Hours – The public schedule will reflect the specific days of the week customers are able to schedule in DCR locations. Due to driving…
New CDL Road Testing Standard
October 10, 2023 Effective October 10, 2023, the RMV will begin administering commercial road tests using the new American Association of Motor Vehicle Administrators (AAMVA) modernized testing standard. Any applicant who is scheduled for or taking a full CDL Skills Exam on or after October 10 should be prepared to test on the new modernized…
Revised Driving Record and DPPA Forms
October 3, 2023 Due to the Work and Family Mobility Act (WFMA), many RMV records request documents have been revised. Attached is a training update with the details of the change. The revised Driving Record Request form and the Request for Personal Information RMV Records (DPPA) are posted on mass.gov. Questions? Contact Kathy Cormier at 508-634-7353…
Revised Registration and Title Application
October 2, 2023 The Registration and Title Application (TTLREG100) has been revised. The changes are as follows: The option “Apply for a non-resident short-term registration” was added to the “I want to” section at the top of the form. Several fields were enlarged to provide more space for customers to enter information. The Registration and Title…
Revised B2B Policy
October 2, 2023 To establish controls and standards for Business-to-Business (“B2B”) service and operation in RMV Service Centers, effective October 16, the RMV B2B policy has been revised. View the full update here. View the B2B Center Cover Sheet here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Electric Vehicle Plate Prefix
September 20, 2023 A new plate prefix has been created for Electric Vehicle plates. The new plate prefix will begin with “VE” followed by one to four characters. The letters “I”, “O”, “Q”, and “U” will NOT be used. These plates will be available in RMV Service Centers and EVR locations beginning the week of September 18.…
New Saturday Hours and New Road Test Locations
September 12, 2023 Beginning September 9, the following two RMV Service Centers will be open on Saturdays from 9:00 AM – 4:00 PM. Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Fall River Leominster The following new road test locations will open the week of September 11. These new locations will…
Text Messages from IVR
August 29, 2023 Beginning today, August 25, at 5 PM, the RMV’s IVR (Interactive Voice Response) phone system will have the ability to send SMS (text) messages to customers who request one. Initially, this will only be available for two Medical Affairs transactions (new and replacement disability plates/placards), but will eventually be expanded to additional transactions,…
New Road Test Locations and Providers – REVISED
August 23, 2023 The Central Mass Safety Council (CMSC) road test locations all opened today. Also, due to driving school commitments on Saturdays, the DCR locations will only be open on Mondays on a case-by-case basis. View the revised update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
RMV Translation Certification Requirements
August 22, 2023 The RMV will accept documents that are not in English if they are accompanied by a certified translation. Both the translation and certification must be printed on the letterhead of the certifying entity. Translations do NOT need to be notarized. Read the full update here. Also attached are the following: A new “Translation Certification…
Additional Saturday Hours
August 22, 2023 Three additional RMV Service Centers will soon be open on Saturdays from 9:00 AM – 4:00 PM: Revere – beginning August 19 Fall River – beginning September 9 Leominster – beginning September 9 Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Read the full update here.…
New Road Test Locations and Providers
August 15, 2023 The RMV has entered into several new partnerships to expand the number of road test locations throughout the state. These new locations will not offer any transactions other than Class D Road Tests. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Work and Family Mobility Act (WFMA) Updates
August 15, 2023 With the Work and Family Mobility Act (WFMA), the RMV has updated the checklist for Acceptable ID Documents. There are now two checklists. Also, the Driver’s License, Learner’s Permit, or ID Card Application has been revised to include section B8 regarding customers who do not have a SSN and what is required. REAL ID,…
Power of Attorney for Registration and Title Transactions
August 15, 2023 Effective August 21, the RMV has created a new Power of Attorney (POA) form and has standardized the rules for how and when a POA is required whenever a third-party agent (a designated person, partnership, or corporation) is signing any document necessary to process a registration or title transaction on the behalf…
Senior Appointment Scheduling – Revised
August 8, 2023 Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated appointment line at 857-368-8005, Monday through Friday, from 9:00 a.m. to 5:00 p.m., to schedule a license or ID appointment. Senior appointments can be scheduled for most RMV Service Center locations during any available time Monday through Friday…
Portuguese Driver’s Manual
August 8, 2023 A Portuguese version of the July 2023 Passenger (Class D) Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It will also soon be available to order on the RMV website. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Road Test Locations in Braintree and Mattapan
August 8, 2023 Class D Road Tests are now available for all customers at the new Granite Plaza location in Braintree. This location is in addition to the road test services available at the Braintree Service Center on Plain Street. Beginning Monday, August 7, Class D Road Tests will also be available for all customers at…
New Certification Requirement to Access the RMV System
July 31, 2023 Per 940 CMR 37.00, each end user, is required to certify compliance to permit access to the RMV records. Accessing the portal as an end user, on or after July 31, 2023, will serve as certification that you have agreed to the new requirements. When logging into the portal, there is language confirming you and your business accepts the certification,…
Senior Hours and Saturday Hours
July 18, 2023 Customers age 65 and older, and customers with disabilities, can schedule a senior appointment for most RMV Service Center locations during any available time Monday through Friday between 9:00 a.m. and 5:00 p.m. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
July 18, 2023 Effective July 12 at 6 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. These features were previously announced and planned for June 14 but were delayed due to testing issues. View the Exam Requirements here. View the Instructions here. Questions?…
Expanded Service Center Hours and New Road Test Locations – Revised
July 18, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation have expanded, and new road test locations have been added. Saturday hours for seven locations have been posted as well. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].