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Meet Our Team

EXECUTIVE TEAM

Nick Fyntrilakis

President & CEO

(508)634-7352

Heather Kramer

Vice President & COO

(508)634-7369

EDUCATION TEAM

Betty Amaro-White

Education Manager

(508)634-7372

Colleen Lahna

Program Coordinator

(774)737-6145

Melissa Menard

Education Coordinator

(774)573-4667

NUMBER ONE TEAM

Ann Tobin, CISR, CIC

Vice President of Agency Services

(508)634-7366

Judy Carlson

Assistant Agency Manager

(508)634-7368

Jackson Le

Flood, Vacant, Builders’ Risk & Course of Construction Program Manager

(508)634-7376

Grace Roche

RLI & Safeco Program Manager

(508)634-7360

Donna Goncalves

Agent's E&O, Commercial Umbrella and Cyber Program Manager

(508)634-7362

Karen Tobin

Workers’ Comp & RLI Assistant Program Manager

Michelle St. Angelo, CISR

Workers’ Comp, Lawyer’s and Real Estate E&O Program Manager

(508)634-7364

Sara Morin

Agent's E&O, Commercial Umbrella and Cyber Program Manager

(508)634-7365

Chris Hess

Hospitality & BOP Program Manager

(508)634-7361

Member Services Team

Erin Schaaf

Agency Performance Consultant

(774)573-3173

Kathleen Murphy

Director of Partnership & Events

(508)634-7378

Kathy Cormier, CPPL

Member Relations Advocate

(508)634-7353

Laura Poulin, AILP, AINS, AAM, CPIW, CRIS, MLIS

Director of Curriculum and Technical Affairs

508-634-7355

Lori Kane

Member Engagement Manager

(508)634-7385

ACCOUNTING TEAM

Patricia M. Loonie

Vice President of Finance

(508)634-7358

Ding Ping Chen

Agency Coordinator

(508)634-7357

Jillian Dolaher

AP/AR Coordinator

(508)634-7359

Marketing & Communications Team

Ashley Allard

Director, Marketing & Communications

Jody Peckins

Marketing / Communications Specialist

Association Consultants

Dan Foley

Consultant, Business & Regulatory Questions

Irene Morrill, CPCU, CIC, CPIW, LIA, ARM, CRM

Consultant, Technical Affairs

ADMINISTRATION/OPERATIONS/IT TEAM

Leo J. Fredette

Systems Administrator

(508)634-7380

Mary Lou Fosberg

Office Administrator

(774)573-2393

Roberto Castro

Custodian

Dina Pontolilo

Administrative Assistant

(508)634-2900