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 MAIA Awards Its First AILP Designation! (10/13/2021) 

MAIA Awards Its First AILP Designation!

Huge congratulations to Laura Douillette, AILP/CL, on being the first recipient of the prestigious Accredited Insurance Lines Professional in Commercial Lines (AILP/CL) Designation! On October 5th, MAIA CEO Nick Fyntrilakis and COO Heather Kramer visited Laura’s workplace, the Connell & Curley Insurance Agency in Natick, MA, to deliver her certificate personally. When asked about the AILP experience, Laura had high praise for the classes and instructors. She feels the lessons have already helped her in her job, and she enjoyed bringing her new knowledge back to share with her colleagues.

“There were times during each class when I thought, ‘Oh, I need to check on that to ensure that we’re doing the best we can for our clients!’”

MAIA launched the new AILP designation program in 2020. In September 2021, Laura completed the last of her AILP/CL requirements and passed the final test. Laura’s distinction as the first AILP/CL designation recipient came as no surprise to Kristen Connell, CIC, CPCU, the principal of Connell & Curley. “Laura is the employee that everyone wants,” said Kristen. “She is smart, positive, hardworking, dedicated, and determined.” Kristen also joked with Nick that if MAIA ever developed a cloning process, Laura would be the person to clone!

“I am very proud of Laura,” Kristen added, “and I think you will see more and more people pursuing this designation. It offers advanced content that is relevant to real-world issues, and it helps elevate the individual’s ability to solve their client’s problems and serve them more fully.”

Congratulations again to Laura on her new AILP/CL designation! 

AILP/CL is one of the three designation options offered under MAIA’s premier Accredited Insurance Lines Professional program. The others are the personal lines designation, AILP/PL, and the full AILP, for those who choose to complete both the CL and PL requirements.

 Lynnfield Agency Honors Co-Founder with Memorial Scholarship (10/12/2021) 

Lynnfield Agency Honors Co-Founder with Memorial Scholarship

Soderberg Insurance Services of Lynnfield, MA, has found a wonderful way to give back to their community, by offering an educational scholarship in memory of the agency's co-founder, Frances Soderberg! Inspired by her daughter Karen, who was born with Down Syndrome, Frances dedicated her life to creating recreational and educational opportunities for children and young adults with disabilities. Any current college student or college-bound student (especially those from the North Shore!) who shares Frances’s commitment to empowering individuals with disabilities is invited to apply.

Learn More and Apply

Please visit the Soderberg Insurance Services website for more details and to find the Scholarship Application.  If you have questions, email [email protected]. Applications will be accepted through December 2021. The award will be made in the Spring of 2022.

 WCRIBMA Releases Circular Letters No. 2390, No. 2391 and No. 2392 (10/12/2021) 

WCRIBMA Releases Circular Letters No. 2390, No. 2391 and No. 2392

The MA Workers' Compensation Rating and Inspection Bureau (WCRIBMA) has issued three new Circular Letters titled:  Payroll Determination for Sole Proprietors, Partners of Legal Partnerships & Members of an LLC (No. 2390); Adjusted Individual Payroll Limitations (No. 2391); and Basis of Premium – Taxi Cab Companies (No. 2392). All three effective October 1, 2021, and are applicable to both new and renewal business.

To access these Circular Letters, please use the following links. Or, you may visit and select the Circulars-Bulletins-Notices link under the Tools Section.


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If you have questions related to WC, please reach out to Michelle!

Michelle St. Angelo, CISR
Lawyers E&O and WC Program Manager

[email protected]


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Not being a member of MAIA would be like flying by night without instruments.” 

Mark Pijar, CIC, CRIS
A.J. Pijar Insurance, Holyoke, MA 

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