Personal Lines Training School
A Two-Part Program: Personal Residential Concentration and Personal Auto Concentration
This course is broken down into two concentrations, a Personal Residential Concentration and a Personal Automobile Concentration. Participants can take one or both. The program is designed for entry-level people OR to cross-train employees so they can be insurance literate, functional, confident and service/sales oriented.
This is more than just a lecture. These multiple-day seminars are designed to provide hands-on, practical application. Coverage will be discussed and practiced in an “account-rounding,” exposure analysis method. Each participant will work on their own, instilling individual growth, and work in a group to learn how to foster a team environment and attitude. Customer service and sales will be addressed throughout the course in regards to appropriate attitude, as well as insurance expertise.
Personal Residential Concentration (35 CEs)
- HO Policy
- Condo Policy
- MPIUA / Fairplan
- HO Issues
Personal Automobile Concentration (35 CEs)
- MAP Eligibility
- Coverage Selections Page
- Mandatory offer
- Important policy definitions
- MA Policy
- Important MA auto endorsements
- Auto application process
- Auto Claim Process
- Personal Auto issues
- Registry Issues with the MA Client
If you work for a Massachusetts employer and are a member of MAIA, you can apply for Massachusetts Workforce Training Funds to help pay for the PL Training School Concentrations. Learn more...NOW!
Classroom & Training Center Policies
*Price shown reflects the MAIA Member discount with no optional add-ons.