Chicopee RMV Will Remain a Limited B2B
June 21, 2023 Beginning June 26, the Chicopee RMV will offer limited B2B services, in addition to becoming a Road Test Center. This is a change to the previous plan to cease B2B services in Chicopee. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
On Wednesday, June 14, at 5 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. To take the learner’s permit exam at home, the applicant must have access to a computer with a web camera, and only specific browsers can be used. Review…
Chicopee RMV Changing to Road Tests Only
June 7, 2023 Effective Friday, June 23, 2023, the Chicopee RMV will stop processing registration bundles and will no longer be a B2B Center. For more information, read the full update here and the official letter here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Plate Mask for Veteran Plates
May 23, 2023 Effective May 22, a new plate mask will be used for Veteran (Flag and No Flag) plates. The new plates will be delivered to service centers soon. The new Veteran plate mask will be: @#@#@ – letter, number, letter, number, letter. Previously issued Veteran plates will remain valid. Read the full update here.…
Redesigned Red Sox Plates
Beginning May 8, a redesigned version of the Red Sox special plate will be available on the RMV website (www.mass.gov/rmv) and can be ordered through RMV Service Centers. The new plate design features a pair of red socks with a blue heart between them. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or…
B2B Requirements
To establish standards for Business-to-Business (B2B) service and operation in the Service Centers, effective May 2, 2023, the requirements described in this training update will apply to all Service Centers offering B2B service and to the use of B2B service by dealerships, insurance companies, fleets, and “runners.” View the updated B2B Requirements here. View the…
Taxi Registration Requirements
Beginning May 1, 2023, the RMV will require and verify that all applicants for a taxi registration either carry the required commercial insurance coverage for a taxi OR be “self-insured” through the process available through the State Treasurer (pursuant to General Laws Chapter 90, § 34D-F). Also, effective May 1, 2023, the RMV will require…
Redesigned Quebec Registrations
In February 2023, Quebec redesigned its Registration Certificates. The most notable change is that certificates are now printed on plain white paper; they were previously printed on green paper. Also, the new certificates only display fields that are relevant (for example, axles, unit number, and vehicle status). Both the new white certificates and old green certificates will…
Non-Resident Short-Term Registration
Effective April 5, a new Non-Resident Short-Term Registration transaction will be available to issue short-term registrations to out-of-state residents purchasing a vehicle from a dealer in Massachusetts. These registrations will be valid for nine days from the transaction date and will allow the customer to take possession of the vehicle and drive it home. Customers will…
Updated Company Auto Insurance Filings – March 2023
MAIA periodically visits the Division of Insurance to collect the latest information about each company’s private passenger automobile insurance rules, rates, and forms filings. Recent changes and updates are presented here.
Seven New Learner’s Permit Exam Languages
Effective March 16, Class D and M Learner’s Permit Exams are available in seven new languages. These exams will be available through the Automated Testing Stations (ATS) in RMV Service Centers (appointment required) or online at Mass.Gov/RMV. Read the full update here.
Change to ID Requirements for Registration
Effective Friday, December 23rd, out-of-country driver’s licenses are no longer acceptable as a form of identification for customers applying for a motor vehicle or trailer registration. The only exception is driver’s licenses from Canada, which are still acceptable. Any transactions submitted on December 22nd or earlier will still be processed with out-of-country licenses as the…
Out-of-State Registrations and Titles with a Massachusetts Address
Effective immediately, the RMV will require additional documentation for OOS registrations and/or OOS titles that contain a Massachusetts address. These transactions can only be processed in RMV Service Centers. The Title Division will review and determine whether the documentation provided is sufficient to register or title the vehicle in Massachusetts. Read the full update here.…
Crash Data System Replacement
Effective February 21, the Crash Data System, including the online Crash Report Request Transaction, has been replaced with a new system. Customers can once again request crash reports online after this was temporarily unavailable during the switchover to the new system. The replacement system will optimize the acceptance, maintenance, and accessibility of Massachusetts crash reports. Read the…
REVISED! Vanity Plate Application
Business entities cannot request vanity plates through the Online Service Center. Therefore, the Request for Vanity Plates will continue as was previously announced. However, it has been revised, and effective February 21, it can ONLY be used by business entities. View the Revised Vanity Plate Application here. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or…
myRMV Homepage Changes
Effective Thursday, February 16, the myRMV homepage will be redesigned, and the layout will be more streamlined. The box for each section will have up to three links. If the section has more than three transactions, a “More” option will display at the end; this will take the customer to a full list of transactions for…
Vanity Plate Application
Effective February 21, vanity plates can only be requested through the Online Service Center on Mass.Gov/RMV. The paper (mail-in) Request for Vanity Plates (document REG104) will be discontinued and removed from the website and Print on Demand. Please recycle/destroy any printed copies you have on that date. Read more. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
System Replacement Coming
The Crash Data System, including the online Crash Reports Portal, is being replaced over the next few weeks. The replacement system will optimize the acceptance, maintenance, and accessibility of Massachusetts crash reports for an overall improved customer service experience. During the migration process, the RMV is temporarily pausing the processing and accessing of crash reports and the online…