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Registry News

Mini Kei Trucks or Vans Cannot Be Registered by the RMV

July 8, 2024 Mini trucks and vans, or Kei trucks and vans, are small versions of trucks and vans that are typically imported from abroad and are more than 25 years old. The National Highway Traffic and Safety Administration (NHTSA) does not endorse the use of these vehicles on public ways because they do not…

Fee Change for Bulk Purchase of Driver’s Manuals

July 8, 2024 Effective July 8, due to an increased price to publish the redesigned Driver’s Manual, the RMV will no longer offer a bulk rate discount to business partners. Driver’s Manuals will be available in bulk at $5 per manual. The fee for a case of 50 Class D Manuals will be $250. The fee for…

Registry Procedures Manual Update!

July 8, 2024 This online “flipbook” manual is a MUST for every agent who writes MA automobile insurance and deals with the Massachusetts Registry of Motor Vehicles! The Registry Procedures Manual (RPM) allows subscribers to utilize keyword searches to find what they need and is automatically updated regularly throughout the year. Check out what’s new HERE.…

CVR Nationwide Intermediate Shutdown of EVR Services

June 28, 2024 We have received notice from the Registry that CVR, a major provider of the EVR program, will be having a nationwide intermediate shutdown of its EVR services. All dealers and agents currently on the CVR EVR program will be bringing their work to B2B locations across the state, which will slow down…

Enforcement Services Live Chat Website Feature

June 24, 2024 Effective June 20, a new live chat feature will be piloted on the new Enforcement Services Unit (ESU) document portal on the RMV website. This document portal can be accessed through a link provided to ESU customers and allows them to upload documents to prove their identity. Customers can use the new live…

CDL Webinar for Drug and Alcohol Clearinghouse

June 24, 2024 The Massachusetts Registry of Motor Vehicles is hosting a webinar on Wednesday, June 26, 2024, and Tuesday, July 9, 2024, both starting at 11:00 a.m. to discuss the implementation of the Drug and Alcohol Clearinghouse and to explain what action State Driver Licensing Agencies (SDLAs) are required to take. (DACH) final rule. Both webinars will…

2024 Low Plate Lottery

June 17, 2024 The 2024 RMV Low Plate Lottery begins on Monday, June 17, 2024, at 9:00 a.m. Customers can enter the plate lottery online at Mass.Gov/myRMV. The lottery is online submission only; there is no paper application available. The deadline to enter the lottery is Friday, August 16, 2024, at 5:00 p.m. This year, there are…

Updated Company Auto Filings – June 2024

June 10, 2024 MAIA periodically visits the Division of Insurance to collect the latest information about each company’s private passenger automobile insurance rules, rates, and forms filings. Recent changes and updates are presented here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].

DocuSigned RTA Forms

May 28, 2024 GEICO recently began utilizing DocuSign to electronically stamp the Registration and Title Application (RTA). These stamps have a partial frame around them with the letters “DS” at the top. DocuSign stamps are acceptable and comply with our stamp acceptance specifications. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via…

AAA North Andover Road Tests

April 29, 2024 AAA will soon end road test services at its North Andover location. May 3rd is the last day tests will be conducted. The road test public schedule has been adjusted, and Mass.Gov/RMV will be updated to reflect this change in availability. Customers are currently unable to book road tests at the AAA North Andover…

AAA Greenfield Closing

April 23, 2024 Effective 5:00 pm on April 26, the AAA Greenfield location will close. After that date, it will be permanently closed, and no RMV transactions will be processed. All other AAA locations that process RMV transactions will continue to do so. The RMV and AAA websites will be updated. Read the full update here.…

RMV Business Partner Website

April 8, 2024 Effective immediately, the RMV Business Partner Communication website that resided on massrmv.com has been redirected to Mass.Gov/RMV. The new website URL is https://www.mass.gov/rmv-business-partners. The website pages have been updated and moved to a central location which provides improved access. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].

Updated Company Auto Filings – March 2024

March 27, 2024 MAIA periodically visits the Division of Insurance to collect the latest information about each company’s private passenger automobile insurance rules, rates, and forms filings. Recent changes and updates are presented here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].

DOR’s Child Support Services Division

March 3, 2024 Effective April 1, the Department of Revenue (DOR) will change the name of its Child Support Enforcement Division to the Child Support Services Division. ATLAS, RMV webpages, and all RMV letters that reference child support requirements will be updated to reflect the new name this week. The next version of the Driver’s Manual…

Private Passenger Residual Market Modifications to Manual Rules, Amendments to Rule 27.

Effective May 1, 2024, the Private Passenger Residual Market Modifications to Manual Rules have been approved.  SUVs are included in section B with pick-ups and vans now have the limitation on delivery that is only “incidental to the insured’s business of installing, maintaining or repairing furnishings or equipment” and they also increased the GVWR from…

Lease Buyout Dealer Advisory

March 3, 2024 The RMV has received questions from dealerships about the process of purchasing a vehicle at the conclusion of a lease agreement, commonly known as a lease buyout. The questions are about instances where the buyout has taken an extended amount of time (more than 20 business days) and the purchaser/lessee had to rent…

Haitian Creole Driver’s Manual

March 3, 2024 A Haitian Creole version of the July 2023 Passenger (Class D) Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It will also be available to order on the RMV website (Mass.Gov/myRMV) on March 28. The Haitian Creole Driver’s Manual has the same design as the English,…

Road Test Location Closures

February 27, 2024 Effective March 1, 2024, at the close of business, the following Class D Road Test locations will no longer be available for scheduling: Avon (Central Mass Safety Council Road Test Site) Framingham (Central Mass Safety Council Road Test Site) Holyoke (Department of Conservation and Recreation Fitzpatrick Arena Skating Rink) West Boylston (Central…