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Question of the Week

Loading/Unloading

Loading/Unloading QUESTION Commercial Auto, loading and unloading when you have a wheelchair ramp, is this covered?

Defer Operator

Defer Operator QUESTION This question was answered based upon current rules, regulations & statutes in effect on March 13, 2017

Referrals from Car Dealers

Referrals from Car Dealers QUESTION This question was answered based upon current rules, regulations & statutes in effect on March 9, 2017 Hello, my question is regarding referral fees. Is it legal to pay for leads in MA, specifically to auto dealers? I found this old newsletter with some guidance: https://www.massagent.com/info/maaugust302012.pdf Is this information still relevant?

Salvage Titles and Trucks

Salvage Titles and Trucks QUESTION My Manager Nancy gave me your contact information; I am hoping you can clarify something for me.

Surviving Spouse – Trailer 1

Surviving Spouse – Trailer 1 QUESTION This question was answered based upon current rules, regulations & statutes in effect on October 19, 2016 We had a surviving spouse transaction on a utility trailer with out a title. We sent all applicable PPW to the registry. The clerk stated that they do not do surviving spouse…

Surviving Spouse – Trailer

Surviving Spouse – Trailer QUESTION We had a surviving spouse transaction on a utility trailer without a title. We sent all applicable PPW to the registry. The clerk stated that they do not do surviving spouse transactions for trailers and then proceeded to charge $20. We were under the impression that this was a free…

Registering a Vehicle from Out-of-Country

Registering a Vehicle from Out-of-Country QUESTION This question was answered based upon current rules, regulations & statutes in effect on August 17, 2012 I couldn’t find any information about registering a vehicle from out of the country. The client owned a motorcycle in China and had it shipped here. He has all the documentation from…

Can A Apportioned Vehicle get a Commercial Plate

Can A Apportioned Vehicle get a Commercial Plate QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 1, 2017

Workers’ Compensation Out-of-State

Workers’ Compensation Out-of-State QUESTION This question was answered based upon current rules, regulations & statutes in effect on July 26, 2016 Our insured, a food truck, will be at an event sponsored by Mohegan Sun Casino. Certificate of Insurance is required noting that WC coverage in CT is adequately covered. Insured will be in CT…

Insolvency Fund

Insolvency Fund QUESTION I recently heard that there is some limitation for payment in the Mass Insolvency Fund if an insured as assets over $1.2 Million. You please let me know where I can find information regarding this. Thanks.

Insured Cancels Plate and Does Not Notify Agent

Insured Cancels Plate and Does Not Notify Agent QUESTION My insured turns in a plate online and does not take the plate off the car. Are unaware he plate has been turned in. drives the car and gets in an accident. Has not been removed from the policy as we were not aware he plate…

Surplus Lines 2

Surplus Lines 2 QUESTION We wrote a CPP with a surplus lines company in June and now in September, we received an endorsement changing the original policy form.

Adding Endorsements without Notice to Insured

Adding Endorsements without Notice to Insured QUESTION This question was answered based upon current rules, regulations & statutes in effect on September 13, 2016 We want to add an endorsement/enhancement to some customer’s policy giving more coverage on homeowner’s policy. The pricing is only about $20 anually, is this ok legally without asking the insured…

Record Retention 1

Record Retention 1 QUESTION This question was answered based upon current rules, regulations & statutes in effect on September 19, 2016 What are the laws in MA for client file retention? How many years? Needs to be kept? Between actives files and dead files? We need to do some file cleansing in one of our…

Record Retention 2

Record Retention 2 QUESTION What are the laws in MA for client file retention? How many years? Needs to be kept between actives files and dead files?

Wet Signature 1

Wet Signature 1 QUESTION This question was answered based upon current rules, regulations & statutes in effect on September 20, 2016 Form BR7 – Affidavit by Insured. are being instructed by some surplus brokers that ORIGINAL wet signatures are required to be received from the insured and the placing surplus broker. The filing is done,…

Wet Signature

Wet Signature QUESTION Form BR7 – Affidavit by Insured. Are being instructed by some surplus brokers that ORIGINAL wet signatures are required to be received from the insured and the placing surplus broker. The filing is done; the broker just uploads the info to the state. Do we REALLY need to be submitting to the…

Walking to Car and WC

Walking to Car and WC QUESTION This question was answered based upon current rules, regulations & statutes in effect on September 20, 2016 Worker has finished work at 5:00 p.m. and left the office but falls while walking out to her vehicle in the parking garage. Workers’ Compensation coverage?

Auto Binder

Auto Binder QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 30, 2017

Garaging A

Garaging A QUESTION This question was answered based upon current rules, regulations & statutes in effect on February 02, 2017

How do you Determine Personal Policy vs. Commercial Policy

How do you Determine Personal Policy vs. Commercial Policy QUESTION Good Morning,

MAP and BAP – Renting for Business/Personal Use

MAP and BAP – Renting for Business/Personal Use QUESTION My client is insured on a MA personal auto policy with his regular use vehicle classified as business use. He is self-employed and he owns several pieces of real estate owned via separate LLCs or partnerships. He travels 6-12 times out of state during the year…

2A/LPR Replacing Company within Same Agency

2A/LPR Replacing Company within Same Agency QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 26, 2017 When replacing a policy from one carrier to another carrier within the agency, is a 2A or an LPR required? Since we do most of the cancellation uploading ourselves, the 2A…

Unlicensed CSR’s

Unlicensed CSR’s QUESTION So many agencies allow unlicensed customer service reps to quote, discuss coverage, take applications and premium on new business. Changes to policies by adding new cars, adding coverage and answer questions about coverage. Times the agent is not in the office when this activity is happening. These CSR’s be licensed? goes on…

Regulations in MA

Regulations in MA QUESTION This question was answered based upon current rules, regulations & statutes in effect on September 28, 2016

Organ Donor

Organ Donor QUESTION If you renewed your license on line and by mistake put down you wanted to be an organ donor how you change it. Thanks

2A 1

2A 1 QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 5, 2017 Progressive just informed me that 2A forms have not been required since 1998 and they no longer send them. Is this true?!! If so, I think it’s time for me to retire!

Vehicle Purchased in Canada

Vehicle Purchased in Canada QUESTION I have a customer that purchased a 1946 truck from Canada. Would it take for him to get a MA title on it?

Change of Commission Structure

Change of Commission Structure QUESTION This question was answered based upon current rules, regulations & statutes in effect on September 29, 2016