Glass Coverage
*This question was answered based on current rules, regulations & statutes in effect as of October 2023. Question Do you know if MA Auto Carriers are required to offer full glass coverage under comprehensive coverage, or can they just offer glass coverage with a deductible? Answer Laura Poulin: According to MA’s cracked windshield law, insurers…
WC Cert and 30-Day Notice to Cancel
*This question was answered based on current rules, regulations & statutes in effect as of October 2023. Question I have an insured who has a client requesting to be listed on the insured’s Workers Comp Certificate of Insurance and requested the certificate include a 30-day Notice of Cancellation to the 3rd party. I have not…
Collision Coverage – If Hit by a Stolen Vehicle
*This question was answered based on current rules, regulations & statutes in effect as of October 2023. Question We had a prospect come into our office to insure his car. He said recently his car was hit while parked by a car that was stolen and involved in a police chase. He has collision, but…
Trailer Claim
*This question was answered based on current rules, regulations & statutes in effect as of October 2023. Question Auto – our insured (commercial policy) lent a trailer to his friend. His friend was in an accident. Hanover asked us to put in a claim under our insured’s policy. I “assume” because the driver’s vehicle insurance…
Trailers and Commercial Vehicles
*This question was answered based on current rules, regulations & statutes in effect as of October 2023. Question I wanted to check with you regarding trailers being pulled with a commercial vehicle. I have been under the understanding that if a trailer is being pulled with a commercial vehicle, it should be listed on that…
Rental Coverage
*This question was answered based on current rules, regulations & statutes in effect as of August 2023. Question Today, I had an underwriter tell me that the Mass Auto Policy (liability, collision, comp) does not extend to a rental vehicle. However, my understanding is that the coverage you carry on your Auto Policy will extend…
Rebating
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question Good afternoon; I have a hypothetical. Can a licensed Insurance Agent or Producer accept Gift cards from Glass Companies? If yes, is there a limit on the gift card that an agent or producer can accept? Thank…
Non-Profit and Liability for Employee’s Auto
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question My question is this – if a non-profit corporation carries symbols 7 & 8 on an MA Auto coverage form, will liability coverage respond to an accident in a vehicle rented by an employee or volunteer for…
Disability Tax Exemption
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I hope all is well with you. I have a friend that I am trying to help out as her dad’s insurance person is not helpful with a question she has. I am hoping you can assist…
Special Mobility Equipment
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I saw today’s question and answer. In regard to employees who use their vehicle as part of their job – my thinking was that their vehicle didn’t need to be a class 30. It is not THEIR…
MA Auto and Total Loss
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I have a MA carrier, written through MAIP, who is advising that ACV is not the same as replacement value on a totaled vehicle, with the same like, kind, and quality. I’ve never had a carrier respond…
Registration vs. Coverage Start Date
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I have a kind of silly question regarding registering your car and when coverage beginnings. Does coverage start when the vehicle is registered or starts on the date of purchase? For endorsement purposes, do we add a…
Coverage for Autos with Handicap Equipment and Drivers
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question We had an inquiry about where to go on coverage. I believe we would need to write a ceded commercial auto policy as I do not believe it would qualify for Mass personal auto. Can I get…
Removable Equipment
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question Being a Jeep owner myself, I’m not sure why my brain never chewed this one around before, but it came up with a customer, so I wanted to be sure – Wranglers have doors and a roof…
Canadian Vehicles
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question We had an insured come in with a vehicle that was gifted to him from his parents in Canada. Do you know what we need to do to get it registered in Massachusetts? Thanks! Answer Kathy Cormier:…
Drones
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question Hope all is well. I was browsing through your Tech Talks, looking to see if you did one on Drones. I tried to search by Drones, and nothing came up. If you did one, will you please…
Business Use MA Auto Coverage
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question Someone on my CL team reached out regarding a large account that they handle. They have a CL auto, and there are several employees that use their personal autos for business use. The CL auto policy contains…
Stolen Vehicle
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question One of our customers has property damage from a claim with a Geico insured during the accident…the driver (unknown) left the scene of the accident, and the owner of the vehicle reported the vehicle stolen. Geico claims…
Collision Coverage Question
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question A scenario came up today in our team meeting that we had a different opinion on, and I’m hoping you might be able to assist. The insured owns a 2008 Toyota SUV, which was involved in an…
Motorhome Owned by a Business
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question I received a voicemail from a member. She had a business customer who purchased a $600K RV in the name of the business. The owner of the business plans on “Living” in the RV. The commercial carrier…
Policy for Auto and MC
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question Has there been any article from MAIA about having an automobile and a motorcycle on the same policy and whether that is the wrong thing to do? Some carriers will allow them to be on the same…
Adding a Newly Licensed Driver to MAP
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question Is there a new law regarding when a Newly Licensed/Permitted driver must be added to an auto policy? We have an insurance company that automatically added a driver with a permit to the policy without our request,…
Suspension of Coverage on Salvage Vehicles
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question I have an insured whose vehicle was totaled in an accident. It was totaled only because of dollars and cents. Nothing structural. So the insured negotiated to keep the vehicle. After the payout, the carrier suspended physical…
Food Concession Trailer
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question I have a prospect that owns a food trailer and is looking for GL and WC – The vehicle that will be pulling the trailer is registered to a different business entity with separate insurance. They haven’t…
Progressive / Geico
*This question was answered based on current rules, regulations & statutes in effect as of January 2023. Question Quick question. We offer Progressive at our agency. Something that both Progressive and Geico offer that all of our other carriers don’t is they allow you to write all the cars from a household on one policy.…
Adding Additional Insurance to HO Policy
*This question was answered based on current rules, regulations & statutes in effect as of August 2022. Question I have an insured that is going to install a generator for their house in Scituate, and the only place to put it is next to their neighbor’s generator on their neighbor’s property. The neighbors are okay…
Business Auto and DOC
*This question was answered based on current rules, regulations & statutes in effect as of January 2023. Question Does a business auto policy have to have doc coverage if employees driving company vehicles are also listed as drivers on their spouse’s personal auto policies? Answer Irene Morrill: A DOC is an optional endorsement that a…
Renting a Vehicle Out of Country
*This question was answered based on current rules, regulations & statutes in effect in December 2022. Question I have a customer going on vacation outside of the U.S. and Canada. He wants to know if his auto coverage is extended from his Mass. Policy, I believe it is not. I want to tell him to…
Commercial Policy and Personal Trailer
*This question was answered based on current rules, regulations & statutes in effect in December 2022. Question I have an insured with a Mass Commercial auto policy in a corporation name. The insured also owns a camping trailer in his personal name. Will the Commercial auto pick up the liability of the camper when pulled…
Individual Transports Vehicle to Florida and Coverage
*This question was answered based on current rules, regulations & statutes in effect in December 2022. Question We have an insured that will be driving other people’s autos to Florida for a fee, trying to figure out if he needs some kind of insurance. He does not have a business name or EIN#. Answer Irene…
RMV Title Question
*This question was answered based on current rules, regulations & statutes in effect in November 2022. Question I have a Dr. who bought out his leased vehicle; the current lease is in his medical practice name. The leasing company “sold “the vehicle to the medical practice naming the practice on the bill of sale and…
PL or CL Policy and Coverage
*This question was answered based on current rules, regulations & statutes in effect in October 2022. Question We were asked by one of our carrier underwriters to add a vehicle on the date of purchase vs. the date that the vehicle was stamped unless it had gone beyond 8 days. I am trying to put…
Pain and Suffering Worker’s Comp
Question Workers Compensation: This question was answered based upon current rules, regulations & statutes in effect May, 2022: We need clarification on whether or not “pain and suffering” is afforded under a work comp policy here in MA. Can you advise? Answer Irene Morrill: The ACORD certificate states: Part I benefits are state mandated …lost wages, medical,…
Charging Fees
Question Charging Fees: This question was answered based upon current rules, regulations & statutes in effect on July, 2022: Good afternoon. I am considering charging fees for: Registry services Making payments on behalf of the insured and passing on consultation fees that I incur for resolving a problem with the FMCSA Answer Kathy Cormier: I believe…
Principle Place of Business
Question Principle Place of Business: This question was answered based upon current rules, regulations & statutes in effect on January, 2021: I have a question on a Maine registered vehicle. I have a commercial insured (Massachusetts business) that has reregistered one of his commercial trucks in Maine that was previously registered in Massachusetts. My Massachusetts auto carrier…
Adding and Removing Vehicles
Question Adding/Removing Vehicle This question was answered based upon current rules, regulations & statutes in effect on December 6, 2021: Agent: Quick question – this is the first time in almost a decade I ran into this situation so I’m trying to figure this out. We have a composite rated policy with Symbol 1 – at renewal…
Commercial Auto with Out of State Garaging
Question Commercial Auto with Out of State Garaging: This question was answered based upon current rules, regulations & statutes in effect August, 2022: I feel like I know the answer to this but hoping to confirm with you. We have a client in commercial lines that has a commercial auto policy and purchasing a new vehicle…
Can a Bobcat be Registered?
Question Can a Bobcat be registered? This question was answered based upon current rules, regulations & statutes in effect on October 20, 2021: Can a Bobcat (very small four-wheel front loader that cleans the sidewalks of snow) be registered? Please advise! Thanks! Answer Kathy Cormier: In the opinion of the Massachusetts RMV, a Bobcat (Skid Steer) is…
License Suspension Hearing
Question License Suspension Hearing: This question was answered based upon current rules, regulations & statutes in effect on July, 2022: I have a customer that had their license suspended but has now cleared up all the issues for the suspension. What is the easiest way to get a hearing? Do you think walking into the Milford…
Can you have a Motorcycle Policy without a Motorcycle permit-license?
Question Can you have a Motorcycle Policy without a Motorcycle permit/license? This question was answered based upon current rules, regulations & statutes in effect on July, 2022: I’ve checked with everyone that I work with and no one seems to know the answer to this. We have an insured who is trying to register and insure…