GarageKeepers
This question was answered based upon current rules, regulations & statutes in effect on May 13, 2020 QUESTION Carrier added a form MM9920 to a Garagekeepers policy and they won’t remove it. Is this form mandatory? Thank you
Registry News: Essential vs. Non-Essential Transactions During Pandemic
The RMV continues to act out of an abundance of caution throughout the duration of Governor Baker’s State of Emergency as a result of the COVID-19 pandemic. To adhere to the Governor’s plan to safely reopen Massachusetts, the only transactions that will be processed at Service Centers are those that the RMV considers “essential.” Effective…
BOP
This question was answered based upon current rules, regulations & statutes in effect on May 11, 2020 QUESTION I hope you are doing well through all this! We have a question… We are quoting a hotel. They have a management company that pays all the expenses and collects receipts. In the event of a…
Registry News: Attleboro B2B Service Center Opening May 26
The MA Registry of Motor Vehicles (RMV) is opening an additional dedicated B2B Center at the Attleboro RMV next Tuesday, May 26, 2020. This is in addition to the existing Milford, Wilmington, and Chicopee dedicated B2B Service Centers. New IRP transactions will not be processed at the Attleboro B2B but will still be conducted at the Milford and Wilmington Service…
CARVANA
This question was answered based upon current rules, regulations & statutes in effect on May 13, 2020 QUESTION I have a client that is purchasing a vehicle from Carvana online . They are asking me to stamp the RTA form and send it back to them. They send me the title but said they…
Mortgagee Question
This question was answered based upon current rules, regulations & statutes in effect on May 14, 2020 QUESTION I hope all is well with you. Hoping you can shed some light as I’ve been going back and forth with insured and bank on this. Bank is requesting to be listed as a Mortgagee for…
Registry News: RMV is Defining Its New Normal & Your Feedback Can Help
The MA Registry of Motor Vehicles (RMV) is currently looking at all of its workflow processes to determine what the “new normal” will look like as Massachusetts moves toward reopening. MAIA spoke with the RMV and learned that there will be both short- and long-term changes, but these are still in the discussion stage. Rest…
Operators and the MAP
This question was answered based upon current rules, regulations & statutes in effect on May 15, 2020 QUESTION We have a potential client that bought a car for his grandson but kept it in his own name until grandson was 18. About 9 months after grandson got his license he was in an accident…
Pre-Existing Damage
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION First and foremost, hope you are all safe… if not sane! Irene, as I texted you this morning, thanks for calling me back and leaving a voicemail yesterday, so sorry I missed you. Given you are…
IRP Renewal Typo
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION One of my customers received an IRP renewal application to be completed in May. The application is calling for the actual mileage from 7/1/19 to 6/30/2020. If the insured is suppose to return the application before…
Extension on 7 Day Law
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION We were wondering whether the police and the registry are enforcing the 7 day plate registration transfer law. Dealers that aren’t on the drive program are having a very difficult time getting appointments for their transfers.…
PIP and Med Pay
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION A client, a personal injury attorney, requested we remove $25000 of Medical Payment coverage from her auto policy because her company (Travelers) would not provide Medical payment until…..coverage was exhausted from PIP, her Personal Health policy,…
Tech Talk: Will This COVID-19 Good Deed Hurt Your Customer?
By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW — VP of Technical Affairs
Registry News: Springfield B2B Service Moving to Chicopee
Due to the evolving situation with COVID-19 (coronavirus) and in an effort to continue protecting RMV staff, customers, and business partners, the RMV is moving B2B service for Western Massachusetts to the Chicopee RMV Service Center, effective Monday, May 18. In following ‘social-distancing’ practices, the Chicopee RMV will exclusively perform drop-off B2B transactions / bundles only …
Registry News: Registration Renewals & Reactivations for Secondary Vehicles
CORRECTION The original RMV handout on Renewing and Reactivating Registrations had an incorrect mailing zip code. If you are mailing a Registration and Title Application (RTA) to the RMV, the correct address is: Registry of Motor VehiclesP.O. Box 55895Boston, MA 02205-5895The correct information is reflected in this revised handout. Registration renewals and reactivations for secondary vehicles such as…
Registry News: Class D & M Road Tests Canceled through May 18th
The MA RMV has canceled all passenger and motorcycle road tests (Class D & Class M) through Monday, May 18, 2020. (They previously had been canceled through May 4th.) However, Commercial Driver’s License (CDL) road tests are still being conducted. Please visit the MA Registry of Motor Vehicles (RMV) website at https://www.mass.gov/info-details/rmv-covid-19-information for the most…
MAP Coverage & License Suspension
This question was answered based upon current rules, regulations & statutes in effect on April 27, 2020 QUESTION May I ask a question, please, about the MAP?If an insured is driving on a suspended license, are any of his coverages voided? We have an insured whose license was suspended and his reinstatement hearing, scheduled…
Registry News: Essential Transactions, Appointments & Where to Find Help
During the COVID-19 state of emergency, Massachusetts has gone from 30 RMV service center locations and multiple AAA locations down to eight locations for the entire state (plus two that are designated commercial-only) to maintain social-distancing for the safety of customers and staff. MAIA’s member relations advocate Kathy Cormier has compiled some facts and guidelines…