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E&O

Be Alert for E&O Policy Implications Related to COVID-19

As the leading provider of Agents’ E&O coverage in Massachusetts, MAIA’s Number One Agency offers coverage from top carriers including Utica National. We’d like to share a recent E&O Risk Management Alert from Utica, which addresses some of the important policy implications arising from COVID-19, including the Communicable Disease Exclusion recently developed by ISO. Will…

Watch Your Website Language! It Could Lead to an E&O Claim (YES, REALLY!)

Warning: The language you use on your website might be used against you in an E&O claim!  We have to admit, we at MAIA’s Number One Agency didn’t take this all that seriously, even when we shared the article below in The Mass Agent’s May 5th edition. But we’ve had a couple of recent wakeup…

Introducing Elaine Lovelace, Our New E&O Program Manager!

Elaine Lovelace, CPCU, ASLI, AU, AAI, began her extensive insurance career in western New York, and later worked for an E&S wholesaler as a commercial new business underwriter. Along the way she developed her own curriculum for educating brokers; and taught classes around the state. Today, as an E&O program manager for MAIA’s Number One…

E&O Risk Management: What Agents Should NOT Say About Coverage

E&O Risk Management: What Agents Should NOT Say About Coverage This E&O Risk Management Alert from Utica National gives advice for agents and producers to help avoid E&O claims: “During this time of crisis, it is imperative that insurance agents and producers do not make any statements or representations to their clients regarding the potential…

E&O: What Exactly is an E&O Claim?

E&O: What Exactly is an E&O Claim? Does everyone in your agency know what E&O claims are, and how to avoid them? Are you sure?   This article from Utica National’s risk management team explains Errors & Omissions claims in plain English.  It’s a very important issue for new agency staff to understand, but even seasoned…

Tips for Protecting Your Agency from Flood-Related E&O Claims

Tips for Protecting Your Agency from Flood-Related E&O Claims Recent storms and flooding events have caused an uptick in E&O claims against agencies, as desperate insureds try to recoup flood losses by taking action against their insurance agents. Utica National Insurance Group recently published valuable tips about what you can do to help protect your…