Power of Attorney for Registration and Title Transactions
August 15, 2023 Effective August 21, the RMV has created a new Power of Attorney (POA) form and has standardized the rules for how and when a POA is required whenever a third-party agent (a designated person, partnership, or corporation) is signing any document necessary to process a registration or title transaction on the behalf…
Senior Appointment Scheduling – Revised
August 8, 2023 Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated appointment line at 857-368-8005, Monday through Friday, from 9:00 a.m. to 5:00 p.m., to schedule a license or ID appointment. Senior appointments can be scheduled for most RMV Service Center locations during any available time Monday through Friday…
Portuguese Driver’s Manual
August 8, 2023 A Portuguese version of the July 2023 Passenger (Class D) Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It will also soon be available to order on the RMV website. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Road Test Locations in Braintree and Mattapan
August 8, 2023 Class D Road Tests are now available for all customers at the new Granite Plaza location in Braintree. This location is in addition to the road test services available at the Braintree Service Center on Plain Street. Beginning Monday, August 7, Class D Road Tests will also be available for all customers at…
New Certification Requirement to Access the RMV System
July 31, 2023 Per 940 CMR 37.00, each end user, is required to certify compliance to permit access to the RMV records. Accessing the portal as an end user, on or after July 31, 2023, will serve as certification that you have agreed to the new requirements. When logging into the portal, there is language confirming you and your business accepts the certification,…
Senior Hours and Saturday Hours
July 18, 2023 Customers age 65 and older, and customers with disabilities, can schedule a senior appointment for most RMV Service Center locations during any available time Monday through Friday between 9:00 a.m. and 5:00 p.m. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
July 18, 2023 Effective July 12 at 6 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. These features were previously announced and planned for June 14 but were delayed due to testing issues. View the Exam Requirements here. View the Instructions here. Questions?…
Expanded Service Center Hours and New Road Test Locations – Revised
July 18, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation have expanded, and new road test locations have been added. Saturday hours for seven locations have been posted as well. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Attention: EVR Permit Holders
July 18, 2023 If your EVR Permit Holder location has any name, ownership, or address change, you MUST notify the EVR Department and your Service Provider in advance. There are documents that are required for both the Service Provider and the RMV/EVR Department that must be completed for these types of changes. When the EVR…
Revised – Expanded Service Center Hours and New Road Test Locations
July 10, 2023 The Easthampton and Southbridge RMV Service Centers do not have expanded hours; their hours are 9:00 AM – 5:00 PM. The attached revised training update lists the corrected hours. View the update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Expanded Service Center Hours and New Road Test Locations
July 5, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation are expanding, and new road test locations will be added. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Foreign Language Document Translation Policy
June 30, 2023 Effective immediately, to ensure the Registry of Motor Vehicles (RMV) lawfully issues all licenses, identification cards, certificates of title, and registrations, the standards described in this training update have been established for accepting documents presented by customers that are not written or printed in English. Read the full update here. Questions? Contact…
Vermont Out-of-State Registration Certification Forms
June 30. 2023 Beginning July 1, 2023, the Vermont DMV will evaluate all out-of-state motor vehicle transactions based on the applicant’s home state’s laws, regulations, and policies, prior to registering and titling a vehicle. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New July 2023 Driver’s Manual
June 30, 2023 A new July 2023 Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It is already available on the RMV website. The new manual has a redesigned purple cover featuring safe driving images and phrases. The manual also features new spiral binding. In addition to English, the Driver’s Manual…
2023 Plate Lottery
June 30, 2023 The 2023 RMV Plate Lottery begins on Friday, June 30, 2023, at 7:30 p.m. Customers can enter the plate lottery online using the myRMV Online Service Center. The lottery is online submission only; there is no paper application available. The deadline to enter the lottery is Thursday, August 31, 2023, at 5 p.m. Read…
External WFMA Call Center
June 28, 2023 The RMV has hired a third-party call center vendor, SaviLinx, LLC, to assist with the anticipated demand related to the Work and Family Mobility Act (WFMA). SaviLinx will be the front-line contact for customers calling the WFMA Hotline: 857-368-WFMA (9362). Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or…
WFMA Information and Resources Available Now Online
June 28, 2023 The Massachusetts Registry of Motor Vehicles (RMV) recently announced plans to implement the Work and Family Mobility Act (WFMA), effective July 1. Resources relating to WFMA are now available on the WFMA web page. Translations of these resources into multiple languages will be posted on this page as available. WFMA allows eligible residents in…
The Chicopee RMV Will Remain a Full B2B Location
June 27, 2023 Massachusetts Registry of Motor Vehicles (RMV) has announced that the Chicopee Service Center will remain a full B2B location. It will not become a limited B2B or offer road tests, as was previously planned. All B2B services and hours will remain as they currently are in Chicopee and all other B2B locations. Road tests that were scheduled for Chicopee…