Free Replacement Plates After Failed Inspections
November 20, 2023 Effective immediately, when a customer requests a replacement plate (online, by phone, or in a service center) because their vehicle failed an inspection due to a damaged plate, the replacement plate will be free. ATLAS will automatically check for failed inspections and set the fee to zero if it finds a failed inspection…
Road Tests at Quincy Headquarters
November 7, 2023 The RMV’s Quincy Headquarters (25 Newport Avenue Extension) will open for road tests on Monday, November 6. Class D Road Tests will be offered Monday to Friday from 8:45am to 5:15pm. Customers will be directed to back into the dedicated, signed Road Test parking spaces in the parking lot (located near the marked…
Data Privacy and System Changes per AGO
October 17, 2023 Effective October 12, 2023 – Changes to System, Processes and Forms. The Massachusetts Registry of Motor Vehicles (RMV) is formally notifying you about the Attorney General’s Office (AGO) emergency data privacy regulations – in response to Work and Family Mobility Act (WFMA) – and the changes to RMV processes, forms, and systems which must be implemented…
Revised Crash Report Request Form
October 10, 2023 The Request for a Crash Report form has been revised due to Work and Family Mobility Act requirements. A photocopy of the requestor’s license/ID is now required with the form. Crash Reports are no longer considered public records. The revised Crash Report form (CRASH101) has a date of “0923” in the lower right…
Revised History Search or Photocopy Request Form
October 10, 2023 The History Search or Photocopy Request Form (previously called the Title History Search or Photocopy) has been revised due to Work and Family Mobility Act requirements. A photocopy of the license/ID of the requestor is now required with the form. Additional transactions have been added to the History Search or Photocopy Request Form. This…
New Road Test Locations
October 10, 2023 The following new road test locations will open the week of October 9. These new locations will not offer any transactions other than Class D Road Tests. *DCR Location Weekday Hours – The public schedule will reflect the specific days of the week customers are able to schedule in DCR locations. Due to driving…
New CDL Road Testing Standard
October 10, 2023 Effective October 10, 2023, the RMV will begin administering commercial road tests using the new American Association of Motor Vehicle Administrators (AAMVA) modernized testing standard. Any applicant who is scheduled for or taking a full CDL Skills Exam on or after October 10 should be prepared to test on the new modernized…
Revised Driving Record and DPPA Forms
October 3, 2023 Due to the Work and Family Mobility Act (WFMA), many RMV records request documents have been revised. Attached is a training update with the details of the change. The revised Driving Record Request form and the Request for Personal Information RMV Records (DPPA) are posted on mass.gov. Questions? Contact Kathy Cormier at 508-634-7353…
Revised Registration and Title Application
October 2, 2023 The Registration and Title Application (TTLREG100) has been revised. The changes are as follows: The option “Apply for a non-resident short-term registration” was added to the “I want to” section at the top of the form. Several fields were enlarged to provide more space for customers to enter information. The Registration and Title…
Revised B2B Policy
October 2, 2023 To establish controls and standards for Business-to-Business (“B2B”) service and operation in RMV Service Centers, effective October 16, the RMV B2B policy has been revised. View the full update here. View the B2B Center Cover Sheet here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Electric Vehicle Plate Prefix
September 20, 2023 A new plate prefix has been created for Electric Vehicle plates. The new plate prefix will begin with “VE” followed by one to four characters. The letters “I”, “O”, “Q”, and “U” will NOT be used. These plates will be available in RMV Service Centers and EVR locations beginning the week of September 18.…
New Saturday Hours and New Road Test Locations
September 12, 2023 Beginning September 9, the following two RMV Service Centers will be open on Saturdays from 9:00 AM – 4:00 PM. Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Fall River Leominster The following new road test locations will open the week of September 11. These new locations will…
Text Messages from IVR
August 29, 2023 Beginning today, August 25, at 5 PM, the RMV’s IVR (Interactive Voice Response) phone system will have the ability to send SMS (text) messages to customers who request one. Initially, this will only be available for two Medical Affairs transactions (new and replacement disability plates/placards), but will eventually be expanded to additional transactions,…
New Road Test Locations and Providers – REVISED
August 23, 2023 The Central Mass Safety Council (CMSC) road test locations all opened today. Also, due to driving school commitments on Saturdays, the DCR locations will only be open on Mondays on a case-by-case basis. View the revised update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
RMV Translation Certification Requirements
August 22, 2023 The RMV will accept documents that are not in English if they are accompanied by a certified translation. Both the translation and certification must be printed on the letterhead of the certifying entity. Translations do NOT need to be notarized. Read the full update here. Also attached are the following: A new “Translation Certification…
Additional Saturday Hours
August 22, 2023 Three additional RMV Service Centers will soon be open on Saturdays from 9:00 AM – 4:00 PM: Revere – beginning August 19 Fall River – beginning September 9 Leominster – beginning September 9 Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Read the full update here.…
New Road Test Locations and Providers
August 15, 2023 The RMV has entered into several new partnerships to expand the number of road test locations throughout the state. These new locations will not offer any transactions other than Class D Road Tests. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Work and Family Mobility Act (WFMA) Updates
August 15, 2023 With the Work and Family Mobility Act (WFMA), the RMV has updated the checklist for Acceptable ID Documents. There are now two checklists. Also, the Driver’s License, Learner’s Permit, or ID Card Application has been revised to include section B8 regarding customers who do not have a SSN and what is required. REAL ID,…