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Registry News

Registry News: Copies of Crash Reports Can Only Be Requested Online

Effective immediately, copies of crash reports can only be requested online. They are no longer available by mail or in person. The RMV website has been updated to indicate this and the RMV Request for Copy of Crash Report Form has been removed from the web. If your clients need to submit a crash report,…

Registry News: Essential vs. Non-Essential Transactions During Pandemic

The RMV continues to act out of an abundance of caution throughout the duration of Governor Baker’s State of Emergency as a result of the COVID-19 pandemic. To adhere to the Governor’s plan to safely reopen Massachusetts, the only transactions that will be processed at Service Centers are those that the RMV considers “essential.” Effective…

Registry News: Attleboro B2B Service Center Opening May 26

The MA Registry of Motor Vehicles (RMV) is opening an additional dedicated B2B Center at the Attleboro RMV next Tuesday, May 26, 2020. This is in addition to the existing Milford, Wilmington, and Chicopee dedicated B2B Service Centers. New IRP transactions will not be processed at the Attleboro B2B but will still be conducted at the Milford and Wilmington Service…

Registry News: RMV is Defining Its New Normal & Your Feedback Can Help

The MA Registry of Motor Vehicles (RMV) is currently looking at all of its workflow processes to determine what the “new normal” will look like as Massachusetts moves toward reopening. MAIA spoke with the RMV and learned that there will be both short- and long-term changes, but these are still in the discussion stage. Rest…

Registry News: Springfield B2B Service Moving to Chicopee

Due to the evolving situation with COVID-19 (coronavirus) and in an effort to continue protecting RMV staff, customers, and business partners, the RMV is moving B2B service for Western Massachusetts to the Chicopee RMV Service Center, effective Monday, May 18. In following ‘social-distancing’ practices, the Chicopee RMV will exclusively perform drop-off B2B transactions / bundles only …

Registry News: Registration Renewals & Reactivations for Secondary Vehicles

CORRECTION The original RMV handout on Renewing and Reactivating Registrations had an incorrect mailing zip code. If you are mailing a Registration and Title Application (RTA) to the RMV, the correct address is: Registry of Motor VehiclesP.O. Box 55895Boston, MA 02205-5895The correct information is reflected in this revised handout.   Registration renewals and reactivations for secondary vehicles such as…

Registry News: Class D & M Road Tests Canceled through May 18th

The MA RMV has canceled all passenger and motorcycle road tests (Class D & Class M) through Monday, May 18, 2020. (They previously had been canceled through May 4th.) However, Commercial Driver’s License (CDL) road tests are still being conducted.   Please visit the MA Registry of Motor Vehicles (RMV) website at https://www.mass.gov/info-details/rmv-covid-19-information for the most…

Registry News: Essential Transactions, Appointments & Where to Find Help

During the COVID-19 state of emergency, Massachusetts has gone from 30 RMV service center locations and multiple AAA locations down to eight locations for the entire state (plus two that are designated commercial-only) to maintain social-distancing for the safety of customers and staff. MAIA’s member relations advocate Kathy Cormier has compiled some facts and guidelines…

Registry News: Paying Vehicle/Trailer Sales Tax Online

With RMV service centers closed for all but essential services, sales tax for a motor vehicle, trailer, camper, motorcycle, etc. must be paid online to avoid late penalties or interest. The RMV has issued instructions and a link to the MA Department of Revenue (DOR ) MassTaxCollect site where these transactions can be completed. The…

Registry News: Further Extensions for Licenses, Permits, Inspection Stickers, and Passenger Registrations

Effective immediately, further extensions will be implemented for expiring motor vehicle inspection stickers, passenger plate registrations, professional credentials, and licenses and permits, including Commercial Driver’s Licenses and Permits (CDLs / CLPs).

Registry News: Additional COVID-19 RMV Changes

The MA RMV continues to implement measures to reduce customer volumes in physical locations and maintain proper social-distancing to keep residents and staff safe and healthy.

Merit Rating Board Message Re: Adding Driving Violations After Policy Renewal

The Massachusetts Merit Rating Board (MRB) recently sent a communication to all companies which MAIA would like to share with our members. The MRB message states:

RMV Extends Registrations by 60 Days for March/April Expirations

RMV Extends Registrations by 60 Days for March/April Expirations Effective immediately, the RMV has extended all passenger plates/registrations that expired in March and that are due to expire in April for 60 days. Customers who have not renewed a registration that expired on March 31, 2020 have been extended until May 31, 2020. Customers who…

RMV to Mail IRP Renewals in Monthly Batches Starting in April

RMV to Mail IRP Renewals in Monthly Batches Starting in April MAIA spoke to the RMV today (Friday, March 27), and they are still on point to start mailing IRP renewals, but will be changing the process this year.  Instead of mailing all renewals at once, they will separate the renewals into three groups and…

RMV Enforcing No Walk-In Policy

RMV Enforcing No Walk-In Policy Effective Friday, March 27th, the RMV will be enforcing a strict no walk-in policy at its eight Service Centers open to the general public. The only transactions that will be processed at service centers are those that require an in-person transaction, including Commercial Driving Licenses or Permits (CDLs / CLPs), some new…

RMV: 60-Day Extension Now Applies to Both Commercial and Non-Commercial Vehicle Inspections

RMV: 60-Day Extension Now Applies to Both Commercial and Non-Commercial Vehicle Inspections The Massachusetts Registry of Motor Vehicles (RMV) is implementing a 60-day extension to commercial vehicle inspections expiring in March and April. The RMV announced the 60-day extension for non-commercial vehicle inspections on March 20th. These initiatives recognize the importance of commercial vehicle drivers…

RMV Springfield Will Accept B2B/IRP Transactions for Drop-Off Service

RMV Springfield Will Accept B2B/IRP Transactions for Drop-Off Service Beginning Thursday, March 26, the Springfield RMV Service Center will be open for B2B/IRP drop-off transaction processing. (The B2B/IRP-dedicated service centers at Milford and Wilmington also remain open for drop-off services.) These facilities and services will be for drop-off transactions/bundles only. You will not be allowed to…

RMV Branches Limiting Numbers of Customers

RMV Branches Limiting Numbers of Customers The RMV branches that are open are swamped, so they have determined how many customers they can serve in a day and are giving out numbers to people waiting in line as a trial process. Once the numbers are gone, that will be all that is serviced that day.…