ACV or RC
This question was answered based upon current rules, regulations & statutes in effect on December 17, 2020 I hope all is well. I am hoping that you can clarify something for me. I have an insured who’s dwelling and shed was hit by a tenant driving his vehicle and then took off and was…
Registration Renew One Owner Passed Away
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 I’m having a brain cramp with this one. I have a client with revoked plates, that are in the name of her deceased husband and her. We need to reinstate the plate. Do I issue the RTA…
License Surrender for Medical Reasons
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 My client needs to turn in her license she is no longer driving due to her eyesight. AAA told her that the Wilmington RMV branch cannot due MA Id’s to replace her license. She lives in Woburn what…
Dealership Fees and Sales Tax
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 Have you ever heard of car dealerships charging sales tax on their document preparation fees?
Lease Buy Out
This question was answered based upon current rules, regulations & statutes in effect on November 2, 2020 Insured bought out lease. Is the leasing company required to fill out and sign RTA application. If not would we just treat it as private sale and issue RTA from the agency? Thanks in advance for your help…
Personal Vehicle Pulling Commercial Trailer
This question was answered based upon current rules, regulations & statutes in effect on November 2, 2020 QUESTION A client of mine came to me stating that he is purchasing a utility trailer under the company name, and the company does not currently have an a business auto policy. The trailer will be towed by…
Waiver of Deductible
This question was answered based upon current rules, regulations & statutes in effect on November 4, 2020 QUESTION I hope you can help me. I have an insured that is considering dropping her waiver of deductible for collision coverage. I’ve gone back and forth and am hoping you can send me the actual endorsement or…
When to Cancel a Policy
This question was answered based upon current rules, regulations & statutes in effect on November 9, 2020 QUESTION When a customer cancels a plate, I was always trained to cancel the policy the day after the plate return receipt date. The agency I’m at now, has always requested the policy cancelled the day of the…
On-Line Vehicle Purchase
This question was answered based upon current rules, regulations & statutes in effect on November 17, 2020 QUESTION I have an insured who bought a car online and it was delivered over the weekend on temporary plates from Georgia. Obviously, we can add it to the policy if the paperwork is correct. He does have…
Withdraw a Claim
This question was answered based upon current rules, regulations & statutes in effect on November 17, 2020 QUESTION How are you? I’ve never come across this before; an insured caused minor damage after rear ending another vehicle. After reporting it to his insurance co, he called back and withdrew the claim. Will he still receive…
Prior Premium Due
This question was answered based upon current rules, regulations & statutes in effect on November 24, 2020 QUESTION I would normally pose this questions to MAIA site, however, trying to get immediate answer. I have new customer, owes premium from 5 years ago; says she never knew she owed it; prior agent did not collect…
No 2A and No PRR
This question was answered based upon current rules, regulations & statutes in effect on December 1, 2020 QUESTION Irene, hope this email finds you and your family safe and well in the midst of this pandemic.I have this insured who never sent me a 2A form or cancelled her plates at RMV and is so…
Notice of Transfer of Insurer (2A)
This question was answered based upon current rules, regulations & statutes in effect on December 3, 2020 QUESTION I am looking to find out if a notice of transfer of insurance, form 2A has any minimum information requirements. I did a quick scan of the MAIA 2020 RMV manual and did not come across anything.
Auto and HO Policy Non-Renewals
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 QUESTION How long can a company refuse to rewrite a risk after they have been non-renewed by that same carrier? For example, if a carrier non-renewed in 2015 for claims experience and the insured has only had 1…
Cargo Van Conversion to Motor Home
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 QUESTION I have a customer who is converting a cargo van to a motor home. What I understand is I just do a registration change form asking for a change from Passenger plate to a Motor Home…
Out of State Trailer Purchase
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 QUESTION I have a question regarding a trailer. The insured purchased a 1995 trailer from a private party in Vermont. Our insured has it parked in a trailer park in Vermont and does not intend to move it.…
Registration and Leased Vehicle Buy-Out
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 QUESTION Please let me know if I am not suppose to bother you with Registry questions because I don’t want to just bother you. So if that’s the case can you provide me with another email address that…
Birth Certificate for License Renewal
This question was answered based upon current rules, regulations & statutes in effect on November 27, 2020 QUESTION CONSUMER QUESTION: I have 2 versions of my birth certificate (long form and short form), but neither has a certification number. How do I get my driver’s license?