Incorrect Information on Police Report – Total Loss
This question was answered based upon current rules, regulations & statutes in effect on August 25, 2020 QUESTION I do not know if you are able to provide any assistance but I am at a total loss. I have an insured whose vehicle was hit while it was parked in front of her home. The…
Operator Assignment
Question Operator Assignment This question was answered based upon current rules, regulations & statutes in effect on March 17, 2021 Insured has two cars and three drivers. Dad point 2 Mom point 99 Daughter point 3 If I put both cars on one policy. Newer car gets daughters points, older car gets Dad’s point To…
Principal Place of Business
This question was answered based upon current rules, regulations & statutes in effect on November 13, 2020 I have a question on a Maine registered vehicle. I have a commercial insured (Massachusetts business) that has reregistered one of his commercial trucks in Maine that was previously registered in Massachusetts. My Massachusetts auto carrier indicates…
BAP Rate Change Mid Term
This question was answered based upon current rules, regulations & statutes in effect on November 13, 2020 I have a Customer with Progressive -on a Commercial Auto policy. When we wrote the policy back in May the Premium was around $21,000 Since then they have continually increased the Premium – It is now around…
Registration vs. Insurance Coverage
This question was answered based upon current rules, regulations & statutes in effect on November 13, 2020 We are having a debate in the office regarding coverage once an RTA is stamped. For instance, we are writing a new policy effective today. RTA dated and stamped today for new plates. The insured has the…
OOS Vehicle new to MA
This question was answered based upon current rules, regulations & statutes in effect on December 09, 2020 I hope you can help clarify for me regarding registering and titling vehicles from out of state. I have an insured who recently moved from Michigan and is looking to register and title his 2 vehicle in…
Home Binder
This question was answered based upon current rules, regulations & statutes in effect on December 10, 2020 You might be my auto expert but now I have question on home for anyone that wants to help me. I have a mortgage company insisting on a replacement cost estimator for a closing. I don’t think…
ACV or RC
This question was answered based upon current rules, regulations & statutes in effect on December 17, 2020 I hope all is well. I am hoping that you can clarify something for me. I have an insured who’s dwelling and shed was hit by a tenant driving his vehicle and then took off and was…
Registration Renew One Owner Passed Away
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 I’m having a brain cramp with this one. I have a client with revoked plates, that are in the name of her deceased husband and her. We need to reinstate the plate. Do I issue the RTA…
License Surrender for Medical Reasons
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 My client needs to turn in her license she is no longer driving due to her eyesight. AAA told her that the Wilmington RMV branch cannot due MA Id’s to replace her license. She lives in Woburn what…
Dealership Fees and Sales Tax
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 Have you ever heard of car dealerships charging sales tax on their document preparation fees?
Lease Buy Out
This question was answered based upon current rules, regulations & statutes in effect on November 2, 2020 Insured bought out lease. Is the leasing company required to fill out and sign RTA application. If not would we just treat it as private sale and issue RTA from the agency? Thanks in advance for your help…
Personal Vehicle Pulling Commercial Trailer
This question was answered based upon current rules, regulations & statutes in effect on November 2, 2020 QUESTION A client of mine came to me stating that he is purchasing a utility trailer under the company name, and the company does not currently have an a business auto policy. The trailer will be towed by…
Waiver of Deductible
This question was answered based upon current rules, regulations & statutes in effect on November 4, 2020 QUESTION I hope you can help me. I have an insured that is considering dropping her waiver of deductible for collision coverage. I’ve gone back and forth and am hoping you can send me the actual endorsement or…
When to Cancel a Policy
This question was answered based upon current rules, regulations & statutes in effect on November 9, 2020 QUESTION When a customer cancels a plate, I was always trained to cancel the policy the day after the plate return receipt date. The agency I’m at now, has always requested the policy cancelled the day of the…
On-Line Vehicle Purchase
This question was answered based upon current rules, regulations & statutes in effect on November 17, 2020 QUESTION I have an insured who bought a car online and it was delivered over the weekend on temporary plates from Georgia. Obviously, we can add it to the policy if the paperwork is correct. He does have…
Withdraw a Claim
This question was answered based upon current rules, regulations & statutes in effect on November 17, 2020 QUESTION How are you? I’ve never come across this before; an insured caused minor damage after rear ending another vehicle. After reporting it to his insurance co, he called back and withdrew the claim. Will he still receive…
Prior Premium Due
This question was answered based upon current rules, regulations & statutes in effect on November 24, 2020 QUESTION I would normally pose this questions to MAIA site, however, trying to get immediate answer. I have new customer, owes premium from 5 years ago; says she never knew she owed it; prior agent did not collect…
No 2A and No PRR
This question was answered based upon current rules, regulations & statutes in effect on December 1, 2020 QUESTION Irene, hope this email finds you and your family safe and well in the midst of this pandemic.I have this insured who never sent me a 2A form or cancelled her plates at RMV and is so…
Notice of Transfer of Insurer (2A)
This question was answered based upon current rules, regulations & statutes in effect on December 3, 2020 QUESTION I am looking to find out if a notice of transfer of insurance, form 2A has any minimum information requirements. I did a quick scan of the MAIA 2020 RMV manual and did not come across anything.
Auto and HO Policy Non-Renewals
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 QUESTION How long can a company refuse to rewrite a risk after they have been non-renewed by that same carrier? For example, if a carrier non-renewed in 2015 for claims experience and the insured has only had 1…
Cargo Van Conversion to Motor Home
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 QUESTION I have a customer who is converting a cargo van to a motor home. What I understand is I just do a registration change form asking for a change from Passenger plate to a Motor Home…
Out of State Trailer Purchase
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 QUESTION I have a question regarding a trailer. The insured purchased a 1995 trailer from a private party in Vermont. Our insured has it parked in a trailer park in Vermont and does not intend to move it.…
Registration and Leased Vehicle Buy-Out
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 QUESTION Please let me know if I am not suppose to bother you with Registry questions because I don’t want to just bother you. So if that’s the case can you provide me with another email address that…
Birth Certificate for License Renewal
This question was answered based upon current rules, regulations & statutes in effect on November 27, 2020 QUESTION CONSUMER QUESTION: I have 2 versions of my birth certificate (long form and short form), but neither has a certification number. How do I get my driver’s license?
Register Vehicle in Name of Trust
This question was answered based upon current rules, regulations & statutes in effect on November 10, 2020 QUESTION I have a client who is deceased, the client has a large amount of vehicles (registered in his personal name) that the attorney would like to register in the name of a trust. It is a irrevocable…
RMV Documents and Electronic Signatures
This question was answered based upon current rules, regulations & statutes in effect on October 01, 2020 QUESTION Can you direct us to correct person to confirm if RMV will take docusign documents?
GVWR for Commercial Registration
This question was answered based upon current rules, regulations & statutes in effect on October 01, 2020 QUESTION Hi Irene! I hope you are staying healthy and safe! Not sure if you can assist me with this, but we are trying to find out what the gross weight limit is of a vehicle before it…
Purchase of Leased Vehicle
This question was answered based upon current rules, regulations & statutes in effect on October 02, 2020 QUESTION Wondering if you would answer a few question. We have a commercial lines auto policy on a leased vehicle to our INC. insured. The principal is buying out the lease in his individual name with a lienholder…
Carrier Endorsement for HHMs
This question was answered based upon current rules, regulations & statutes in effect on October 02, 2020 QUESTION One of our insurer’s will add drivers to our insured’s policy if they share the same address on their license. They do not notify the insured and only send us an e-mail stating this below. Are they…
Third Party Rental
This question was answered based upon current rules, regulations & statutes in effect on October 06, 2020 QUESTION If my insured was in a car accident and he doesn’t have rental can an insurance company who is at fault say they want to fix everything in order to give my insured a rental or can…
Private Party Vehicle Purchase
This question was answered based upon current rules, regulations & statutes in effect on October 06, 2020 QUESTION Quick question if you don’t mind. Pretty sure I already know the answer, but want an expert opinion before I email back our insured. Our insured is looking to purchase a truck from a private party in…
MAP Claim Question
This question was answered based upon current rules, regulations & statutes in effect on October 07, 2020 QUESTION I hope you are well. I have an insured who was volunteering for a landscaping activity. He had a trailer attached to his truck and while they were loading a tractor onto the trailer, the back of…
RMV State of Emergency Extensions
This question was answered based upon current rules, regulations & statutes in effect on October 08, 2020 QUESTION Was wondering if you could help. I know that the transfer rule was extended and I found the executive order from Governor Baker but that says the it shall remain in effect until the earlier of August…
Moped and MAP
This question was answered based upon current rules, regulations & statutes in effect on October 13, 2020 QUESTION Good morning and I hope you and yours are happy and well… what a year! Our agency has a client with a son who attends Clemson University in South Carolina. The insured tells me his son bought…
Vehicle Transported to Puerto Rico
This question was answered based upon current rules, regulations & statutes in effect on October 13, 2020 QUESTION Hope this email finds you well. Do you have and answer for or can you point me in the right direction concerning an insured (safety ins) is moving to Puerto Rico and shipping her vehicle. Does the Mass Insurance…
Changing a Garaging for Business
This question was answered based upon current rules, regulations & statutes in effect on October 19, 2020 QUESTION When changing a garaging address for a business vehicle we are required to send in a form and the RMV-1 to the registry, is there a fee for that as well?
UHaul Rental
This question was answered based upon current rules, regulations & statutes in effect on October 23, 2020 QUESTION My insured rented a uhaul box truck (for personal use) an hit a telephone pole I am correct in thinking the personal policy would not respond as the truck is a commercial type vehicle not a private…
Merit Rating for OOS Charge
This question was answered based upon current rules, regulations & statutes in effect on October 23, 2020 QUESTION A little bird told me you’re our RMV contact now! Lucky you! I’m wondering if you can answer a question for me. I have a driver who was charged with reckless driving in December 2018. That charge…
Dealers Physical Damage
This question was answered based upon current rules, regulations & statutes in effect on October 26, 2020 QUESTION I am hoping you can help me understand the coverage for Dealers Physical Damage. Limit of Insurance for Comprehensive and Collision – Is the limit based on what the dealer paid for the used cars that are…