Surviving Spouse and Original Title

Question Surviving Spouse and Original Title This question was answered based upon current rules, regulations & statutes in effect on March 2, 2021 Can you please check with registry. Vehicle is registered in husbands name only he has passed away. There is still a loan on the car and bank says loan is in both…

HONK Technologies, Inc./Urgently, Inc.

HONK Technologies, Inc./Urgently, Inc., This question was answered based upon current rules, regulations & statutes in effect on June 29, 2021 We were just made aware yesterday that the above two companies are a TNC based application. You download an app and when your vehicle is disabled- you can request road side assistance. We have a…

Trailer C of O’s

Question   Trailer C of O’s This question was answered based upon current rules, regulations & statutes in effect on October 28, 2021: We are having this problem the RMV keeping the original Certificates of Origin and not accepting copies.  We are sending copies to the RMV but they are declining our paperwork saying they need…

Trailer Only in Personal Name and MAIP

This question was answered based upon current rules, regulations & statutes in effect on February 18, 2021 Is it possible to have a trailer only in a personal name on a MAIP policy? Answer Kathy Cormier:  I believe with MAP you need to have an auto in order to have the trailer…Irene? Irene Morrill:  The MAIP…

NH Driver on a MA Policy

Question NH Driver on MA Policy This question was answered based upon current rules, regulations & statutes in effect on July 29, 2021 I am hoping that you can assist me… I have an insured who is adamant that I am incorrect because he has “been insured this way for years.” He has a NH Driver’s…

Power of Attorney and Surviving Spouse Affidavit

Question Power of Attorney and Surviving Spouse Affidavit This question was answered based upon current rules, regulations & statutes in effect on July 23, 2021 Vehicle in Husband/Wife name. Wife passed Husband has dementia Daughter has POA for father Can daughter sign the surviving spouse affidavit with the POA to sell the vehicle? Answer Kathy Cormier:  Yes,…

Service Vehicles

Question Service Vehicles This question was answered based upon current rules, regulations & statutes in effect on September 29, 2021 Have another question for you .  .  .  I have someone telling me that Service Class only applies to Artisans – never heard of this? Answer Irene Morrill:  So … per AIB/ISO/CAR commercial lines manual – in…

TNC Coverage

QUESTION This question was answered based upon current rules, regulations & statutes in effect on February 9, 2021 Our insured was working for Door Dash, unbeknownst to us, and had just made her last delivery of the evening. While backing out of the customer’s driveway to head home, she hit a parked car causing $2,498…

Home/Golf Cart

Question Home/Golf Cart This question was answered based upon current rules, regulations & statutes in effect on July 2, 2021 Hello, insured’s vehicle was hit while parked on golf course by a golf cart that rolled into IV.  Doesn’t look like there would be coverage under golf cart owner’s homeowner’s policy – would the deductible be…

Cancellation Requirements

Question Cancellation Requirements:  This question was answered based upon current rules, regulations & statutes in effect on January 2022: Quick question: How many days by MA law are required to be put on the Certificate of Insurance for notice of cancellation? I seem to recall/think that for non-payment of premium MA law says no more than…

Duplicate Permit

Question Duplicate Permit:  This question was answered based upon current rules, regulations & statutes in effect on December, 2020: We have an insured that ordered a duplicate permit for his son months ago and still has not received it. Would appreciate any information that you can provide regarding the status from Mass DOT. Please let me know…

Glass Loss- Non-Admitted Carrier

Question Glass Loss- Non-Admitted Carrier – This question was answered based upon current rules, regulations & statutes in effect on December, 2020: I have a situation with Auto Dealer and a glass claim under there dealers physical damage comprehensive coverage. We wrote a stand-alone dealers physical damage policy with a carrier non admitted carrier out of Texas. Recently…

Policy Cancellation and HHM License Suspension

Question Policy Cancellation & HHM License Suspension:  This question was answered based upon current rules, regulations & statutes in effect on December, 2020: We’re looking to find out if a carrier can cancel an auto policy immediately if a Junior Operator’s license is suspended Answer Kathy Cormier:  The 2016 MAP has this language in the cancellation section and…

School Bus Conversion and Plate Type

Question   School Bus Conversion and Plate Type This question was answered based upon current rules, regulations & statutes in effect on October 6, 2021: I have an insured that purchased a school bus. They intend to use it for personal use only. Am I able to obtain a private passenger plate for this? Auto home…

School Bus Conversion and Plate Type

Question School Bus Conversion and Plate Type This question was answered based upon current rules, regulations & statutes in effect on October, 2021: I have an insured that purchased a school bus. They intend to use it for personal use only. Am I able to obtain a private passenger plate for this? Auto home plate?…

Named Non Owner Policy:

Question Named Non Owner Policy: This question was answered based upon current rules, regulations & statutes in effect on October, 2021: I have a client that is living with her boyfriend. She does not own a vehicle but I recommended that she obtain a named non-owned policy for her- she is listed on his policy…

Vehicle Purchase and BAP

Question Vehicle Purchase and BAP This question was answered based upon current rules, regulations & statutes in effect on December 2, 2021: I have a commercial customer, with a commercial auto policy, 3 trucks have full coverage. He bought a new truck from a dealer in Maine. He wants to drive up and get it as soon…

Automobile Cancellation

Question Automobile Cancellation – This question was answered based upon current rules, regulations & statutes in effect on December, 2020: I have a question for you regarding Mass. auto insurance and registration plates.  We have an unnamed carrier (obtained through a recent acquisition) that allows an insured to delete a vehicle from an auto policy without cancelling…

Operator Exclusion and UM, UIM coverage

Question Operator Exclusion and UM/UIM coverage This question was answered based upon current rules, regulations & statutes in effect on January, 2022. Question- could an insured’s child collect UM/UIM coverage if they are excluded as a driver on the parent’s auto?  For example, if the child is a passenger in a friend’s vehicle while at school…

SDIP and Notice to Reinquire

Question SDIP and Notice to Reinquire This question was answered based upon current rules, regulations & statutes in effect on January, 2022. Question- … I have a client that was involved in an AFA on 12/16 and convicted on 12/22. Their renewal policy was released on 12/3, to be effective 12/31 and was paid in…

PL or CL Policy and/or Coverage

PL or CL Policy and/or Coverage This question was answered based upon current rules, regulations & statutes in effect on March 5, 2021 We have a Special Form CPP (CP 10 30 04-02) policy with Water exclusion Endorsement BP 01 59 (0808) The roof leaked during a rain storm causing interior damage to walls and…

PL or CL Policy and/or Coverage Question?

PL or CL Policy and/or Coverage Question? This question was answered based upon current rules, regulations & statutes in effect on January, 2022. Question I had a question on Ordinance or Law coverage.  Specifically related to a DP3.   When a client purchases an increased amount of ordinance or law, does that actually increase the dollar…

Blank Check with RMV

Question Blank Check with RMV This question was answered based upon current rules, regulations & statutes in effect on July 26, 2021 We wish to thank you for all your help with the registry. We do have a question on what the registry is currently doing. If an insured buys a vehicle from a non-dealer you…

Auto Coverage

This question was answered based upon current rules, regulations & statutes in effect June,2021 Question   Why do premiums change when drivers are deleted and or added(deferred) to an auto policy.  Usually increases when drivers are deleted.  Can someone explain the factors that causes this to happen.  We need to know how to explain this…

Blank Check with RMV

Question Blank Check with RMV This question was answered based upon current rules, regulations & statutes in effect on July 26, 2021 We wish to thank you for all your help with the registry. We do have a question on what the registry is currently doing. If an insured buys a vehicle from a non-dealer you…

Personal Auto Coverage

Question Auto Coverage – 02/24/22 Personal This question was answered based upon current rules, regulations & statutes in effect Why do premiums change when drivers are deleted and or added(deferred) to an auto policy?  Usually increases when drivers are deleted.  Can someone explain the factors that causes this to happen? We need to know how…

Register a Homemade Trailer

Question Register a Homemade Trailer: This question was answered based upon current rules, regulations & statutes in effect on December, 2020: My client would like to get a plate on his homemade trailer.   If it is under 3000 no vin number is required? Also, will he need receipts?   Thank You for your help… Answer Kathy Cormier:  The need…

Reducing Number of Seats in 15 Passenger Van

Question Reducing Number of Seats in 15 Passenger Van: This question was answered based upon current rules, regulations & statutes in effect on December, 2020: Regarding Business Auto. An insured purchased a 15 passenger van and is removing 2 rows permanently, thus allowing for 9 passengers. Can they report to the RMV that it is under…

Surviving Spouse Process

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Accident with Neighbors Garage

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Senior Driving Test?

Question Senior Driving Test?  This question was answered based upon current rules, regulations & statutes in effect on January, 2021: I am inquiring about driving exams for the elderly.  We have an insured who is 91 that was in an accident and is experiencing blurry vision.  I just received a phone call from her and her…

Merit Rating for Out of Country Driver

Question Merit Rating for Out of Country Driver?  This question was answered based upon current rules, regulations & statutes in effect on October 20, 2021: We have a young man who has a Colombian License from June of 2015. Any idea how to have the RMV give him some driving credit? I have all his documents. His…

Plate Replacement

Question Plate Replacement: This question was answered based upon current rules, regulations & statutes in effect on October 18, 2021: If a customer needs to get a red plate to replace a green plate. Is there a fee? And what is the process?  If our runner goes, do we just need a RTA and her old…

License Status

Question License Status: This question was answered based upon current rules, regulations & statutes in effect on October 22, 2021:  When I look in the registry, the license under the current screen shows active, but it is Orange in color, when I go to the history screen the last transaction says suspended. So, I assume this…

Glass Coverage Collision or Comprehensive

Question Glass loss – Collision or Comprehensive: This question was answered based upon current rules, regulations & statutes in effect on November 12, 2021:  I hope you can clarify glass coverage for me on an auto policy.  This is pertaining to a personal auto.  I have an insured who backed their van into a mail box…

Snow Plowing and Snow Removal

Question Snow Plowing and Snow Removal This question was answered based upon current rules, regulations & statutes in effect on November 8, 2021: We are having a tough time trying to secure snow plow GL for potential client. He plows a parking lot and a few other accounts. He has contracts for all of them.…

Hired and Non Owned Auto

Question Hired & Non-Owned Auto This question was answered based upon current rules, regulations & statutes in effect on October 26, 2021: Does the state listed for Symbols 8 & 9 have any bearing on coverage?  I have an insured with a location in MA and a location in NY.  Should both states be listed for…

Limits on Claiming 3rd party rental

Question Limits on Claiming 3rd party rental This question was answered based upon current rules, regulations & statutes in effect on October 21, 2021: I received an interesting email from a carrier about delays in claim repairs due to the lack of parts and overworked mechanics because of Covid, which could mean people may not be able to…

Rental Vehicle Coverage

Question Rental Vehicle Coverage This question was answered based upon current rules, regulations & statutes in effect on October 27, 2021: I was wondering where I would find the wording in regards to rental coverage when renting a vehicle. Does it say that you should buy the extra insurance coverage as it wouldn’t be covered…

Named non-owned policy in foreign country

Question Named non-owned policy in foreign country This question was answered based upon current rules, regulations & statutes in effect on October 26, 2021: Is there a policy available that can be purchased for a MA resident in Lithuania for a temporary stay ? if not, what is the  solution to the problem when he…