Operators and the MAP
This question was answered based upon current rules, regulations & statutes in effect on May 15, 2020 QUESTION We have a potential client that bought a car for his grandson but kept it in his own name until grandson was 18. About 9 months after grandson got his license he was in an accident…
Pre-Existing Damage
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION First and foremost, hope you are all safe… if not sane! Irene, as I texted you this morning, thanks for calling me back and leaving a voicemail yesterday, so sorry I missed you. Given you are…
IRP Renewal Typo
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION One of my customers received an IRP renewal application to be completed in May. The application is calling for the actual mileage from 7/1/19 to 6/30/2020. If the insured is suppose to return the application before…
Extension on 7 Day Law
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION We were wondering whether the police and the registry are enforcing the 7 day plate registration transfer law. Dealers that aren’t on the drive program are having a very difficult time getting appointments for their transfers.…
PIP and Med Pay
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION A client, a personal injury attorney, requested we remove $25000 of Medical Payment coverage from her auto policy because her company (Travelers) would not provide Medical payment until…..coverage was exhausted from PIP, her Personal Health policy,…
MAP Coverage & License Suspension
This question was answered based upon current rules, regulations & statutes in effect on April 27, 2020 QUESTION May I ask a question, please, about the MAP?If an insured is driving on a suspended license, are any of his coverages voided? We have an insured whose license was suspended and his reinstatement hearing, scheduled…
BAP and Covid-19
This question was answered based upon current rules, regulations & statutes in effect on April 22, 2020 QUESTION Curious if you’ve had feedback/questions from agencies about commercial auto during Covid. Some carriers are “allowing” us to decrease limits on some or all vehicles until client is back to work. We are hesitant to offer…
RMV Non-Essential Transactions
This question was answered based upon current rules, regulations & statutes in effect on April 22, 2020 QUESTION We have received a notice from the Springfield Registry that they will not register a trailer for one of our clients since it is “non-essential” vehicle. Is this true?
RMV Appointments
This question was answered based upon current rules, regulations & statutes in effect on April 22, 2020 QUESTION We have a customer trying to schedule an appointment on the Registry’s site, it seems there are no appointments available at any branch for a vehicle registration transaction (new or transfer), I tried it myself, only…
Dirt Bikes
This question was answered based upon current rules, regulations & statutes in effect on April 21, 2020 QUESTION Do dirt bikes need a registration if they will only be used off road? Also does the trailer that carries it (250#) need a plate?
Registry Appointments
This question was answered based upon current rules, regulations & statutes in effect on April 21, 2020 QUESTION What is going on with the registry? I have a client from out of state trying to make an appointment for new plate. There are zero appointments available for all locations. Are they totally closed. Not…
Out-of-State Violations
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION As you are probably aware, the RMV’s efforts to clear the backlog of out-of-state violations is resulting in surcharges to current MA personal auto policies. So far, we’re seeing surcharge endorsements from Commerce and Plymouth Rock.…
RMV Branches – Who Can Go
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION We have an insured who is currently in a rehab recovering from surgery. His vehicle is not working and his sister wants to gift him a vehicle. Will someone from his family be able to go…
Paying Parking Tickets
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION Are people still able to pay parking tickets in person at the RMV?
RMV Branches for Runners
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION I hope you are safe and well! Just checking in to see the latest update on runners. Last I spoke with you agents/runners could go to Wilmington/Milford RMV’s to drop off runs. Is that still the…
Personal Auto Rebates During Covid-19
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION Our agency has had a number of inquiries asking if they will get a discount due to the fact they are not driving as much during the pandemic. I am aware of a few of the…
Registration Renewal
This question was answered based upon current rules, regulations & statutes in effect on April 7, 2020 QUESTION Do you know if a client can mail in their RTA renewal or does it need to be brought to the Registry?
Update Address for Commercial Client
This question was answered based upon current rules, regulations & statutes in effect on April 8, 2020 QUESTION I have a likely easy question – my commercial client needs to update their mailing address. I don’t see that I can do this on line. Can you confirm before we go through the efforts of…