Claim Against Amazon Truck
Question Claim Against Amazon Truck This question was answered based upon current rules, regulations & statutes in effect on May 11, 2021 I have a situation that I need help with. One of my customers had an accident with an Amazon truck. My insured was driving down the main road and the Amazon truck came out…
ACV on Total Loss
Question ACV on Total Loss This question was answered based upon current rules, regulations & statutes in effect on March 16, 2021 Would the below statement be value about AVC on a total loss? Thanks Thank you for your response and I would be glad to address your concerns. Our office was closed yesterday which is…
Boat Claim – Wind vs. Collision
Question Boat Claim – Wind vs. Collision This question was answered based upon current rules, regulations & statutes in effect on March 5, 2021 We have a claim denial on a boat claim that I think should be covered. The boat is NOT insured on a boat policy. The only coverage (physical damage) coverage that…
Incorrect Information on Police Report – Total Loss
This question was answered based upon current rules, regulations & statutes in effect on August 25, 2020 QUESTION I do not know if you are able to provide any assistance but I am at a total loss. I have an insured whose vehicle was hit while it was parked in front of her home. The…
Sales Tax Penalties and Interest
Sales Tax Penalties and Interest QUESTION This question was answered based upon current rules, regulations & statutes in effect on March 28, 2019 I was hoping you could help on this One of our insured’s had purchased a 1956 Triumph in pieces back in 1982 which he has restored/re-built … the vehicle was untitled to…
Dog Claim
Dog Claim QUESTION This question was answered based upon current rules, regulations & statutes in effect on July 01, 2019 If a dog owned by an insured chews the seat belt, is this covered under the MA Auto Policy? Thank you!
Substitute Transportation
Substitute Transportation QUESTION This question was answered based upon current rules, regulations & statutes in effect on May 21, 2019 What is the rule for rentals in a third party claim? Twice I have had issues with Progressive and GEICO stating that we have to use their company to appraise the vehicle in order to…
Claims Question on Body Shops
Claims Question on Body Shops QUESTION This question was answered based upon current rules, regulations & statutes in effect on May 08, 2019 I have an insured who has gone third party for his physical damage claim and the carrier will not accept a direction to pay from the body shop because they are not…
Total Loss and Federal Excise Tax Reimbursement
Total Loss and Federal Excise Tax Reimbursement QUESTION This question was answered based upon current rules, regulations & statutes in effect on April 30, 2019 I was wondering whether you or someone at your office could assist me with the following dilemma that I am having with settling a claim for one of my insureds……
Auto towed on a trailer
Auto towed on a trailer QUESTION This question was answered based upon current rules, regulations & statutes in effect on April 11, 2019 Good Afternoon Irene!!! I believe you have addressed this question before in Question of the Day but I can’t find it…. We have an insured with a regular auto policy and an…
Accident with Neighbors Garage
Accident with Neighbors Garage QUESTION This question was answered based upon current rules, regulations & statutes in effect on April 18, 2019 My insured had a car parked in his driveway unregistered/uninsured and was having a company come tow it away for cash. The driveway was long, and the tow truck needed the car pulled…
3rd. Party Rental
3rd. Party Rental QUESTION This question was answered based upon current rules, regulations & statutes in effect on March 28, 2019 In regards to third party rental, when the insured was not at fault in the accident and needs to rent a car when was it permitted that the other person’s insurance company is allowed…
Loss of Use on a Rental
Loss of Use on a Rental QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 07, 2019 Question is does loss of use on rental vehicles covered? Basically this is you rent a car and involved in accident and the rental had to be taken out of commission…
Trailer Rental
Trailer Rental QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 15, 2019 We have a client who had their trailer hit by another vehicle — he uses this trailer in his business to carry tools and materials to job sites — it will be in the shop…
Rental Car Claim
Rental Car Claim QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 22, 2019 I have a client who was involved in a claim with a Hertz rental vehicle. The driver of the hertz was not the renter or listed as a driver. my insd car was totaled…
Cancelling Plate after Total Loss
Cancelling Plate after Total Loss QUESTION This question was answered based upon current rules, regulations & statutes in effect on January 17, 2019 I have an insured whose vehicle was a total loss, and she has been in a rental vehicle. Plates were taken with the car and are still at salvage yard in NY.…
No Fault UM/UIM
No Fault UM/UIM QUESTION This question was answered based upon current rules, regulations & statutes in effect on November 30, 2018 If I am in a ‘no fault’ state driving a vehicle insured by a family member, and I am injured in an accident will my uninsured/underinsured respond, if they either have no coverage or…
Claim Denial
Claim Denial QUESTION This question was answered based upon current rules, regulations & statutes in effect on December 11, 2018 We have an insured that has this claim scenario: Vehicle pulled into their parking lot as they were having issues with their vehicle. Vehicle parked under a light pole owned by our insured. Vehicle ended…
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