Wednesdays at 17 RMV Locations Are for Customers Age 75+ to Renew Expiring Licenses ONLY
Massachusetts law requires drivers age 75 or older to renew their licenses in person. To provide a safer space for older adults to conduct these transactions, the RMV has designated Wednesdays throughout the months of November and December for these customers only. The following service centers will be dedicated to processing license renewals for older…
GVWR for Commercial Registration
This question was answered based upon current rules, regulations & statutes in effect on October 01, 2020 QUESTION Hi Irene! I hope you are staying healthy and safe! Not sure if you can assist me with this, but we are trying to find out what the gross weight limit is of a vehicle before it…
Purchase of Leased Vehicle
This question was answered based upon current rules, regulations & statutes in effect on October 02, 2020 QUESTION Wondering if you would answer a few question. We have a commercial lines auto policy on a leased vehicle to our INC. insured. The principal is buying out the lease in his individual name with a lienholder…
Carrier Endorsement for HHMs
This question was answered based upon current rules, regulations & statutes in effect on October 02, 2020 QUESTION One of our insurer’s will add drivers to our insured’s policy if they share the same address on their license. They do not notify the insured and only send us an e-mail stating this below. Are they…
Third Party Rental
This question was answered based upon current rules, regulations & statutes in effect on October 06, 2020 QUESTION If my insured was in a car accident and he doesn’t have rental can an insurance company who is at fault say they want to fix everything in order to give my insured a rental or can…
Private Party Vehicle Purchase
This question was answered based upon current rules, regulations & statutes in effect on October 06, 2020 QUESTION Quick question if you don’t mind. Pretty sure I already know the answer, but want an expert opinion before I email back our insured. Our insured is looking to purchase a truck from a private party in…
MAP Claim Question
This question was answered based upon current rules, regulations & statutes in effect on October 07, 2020 QUESTION I hope you are well. I have an insured who was volunteering for a landscaping activity. He had a trailer attached to his truck and while they were loading a tractor onto the trailer, the back of…
RMV State of Emergency Extensions
This question was answered based upon current rules, regulations & statutes in effect on October 08, 2020 QUESTION Was wondering if you could help. I know that the transfer rule was extended and I found the executive order from Governor Baker but that says the it shall remain in effect until the earlier of August…
Moped and MAP
This question was answered based upon current rules, regulations & statutes in effect on October 13, 2020 QUESTION Good morning and I hope you and yours are happy and well… what a year! Our agency has a client with a son who attends Clemson University in South Carolina. The insured tells me his son bought…
Vehicle Transported to Puerto Rico
This question was answered based upon current rules, regulations & statutes in effect on October 13, 2020 QUESTION Hope this email finds you well. Do you have and answer for or can you point me in the right direction concerning an insured (safety ins) is moving to Puerto Rico and shipping her vehicle. Does the Mass Insurance…
Changing a Garaging for Business
This question was answered based upon current rules, regulations & statutes in effect on October 19, 2020 QUESTION When changing a garaging address for a business vehicle we are required to send in a form and the RMV-1 to the registry, is there a fee for that as well?
UPDATE: New Process for Customer Printing Temporary Docs
MAIA issued a Special Bulletin on 11/2/2020 about the RMV’s new central distribution process for certain plates and registrations ordered through the Registration Drop Off Centers. This notice updates and clarifies that information.
UHaul Rental
This question was answered based upon current rules, regulations & statutes in effect on October 23, 2020 QUESTION My insured rented a uhaul box truck (for personal use) an hit a telephone pole I am correct in thinking the personal policy would not respond as the truck is a commercial type vehicle not a private…
Duplicate Registration Fee Overrides
If a customer contacts the RMV, indicates they did not receive their registration in the mail, and requests a duplicate, the $25 duplicate fee will be overridden if:
Merit Rating for OOS Charge
This question was answered based upon current rules, regulations & statutes in effect on October 23, 2020 QUESTION A little bird told me you’re our RMV contact now! Lucky you! I’m wondering if you can answer a question for me. I have a driver who was charged with reckless driving in December 2018. That charge…
Dealers Physical Damage
This question was answered based upon current rules, regulations & statutes in effect on October 26, 2020 QUESTION I am hoping you can help me understand the coverage for Dealers Physical Damage. Limit of Insurance for Comprehensive and Collision – Is the limit based on what the dealer paid for the used cars that are…
TURO
This question was answered based upon current rules, regulations & statutes in effect on October 27, 2020 QUESTION We have recently had a couple of clients inquiring where they can get auto insurance if they participate in Turo. It is a ridesharing & rental of your own personal auto. I know the Personal Auto Policy…
Commercial Credentials (CDLs & CLPs) Extended to December 31st
All commercial credentials (CDLs and CLPs) that expired or will expire between March 1, 2020 and December 30, 2020 have been extended and will remain valid until December 31, 2020. CLP holders will not need to retake the general or endorsement knowledge tests if their permits originally expired during that time and have been extended.
Commercial Drivers and SDIP
This question was answered based upon current rules, regulations & statutes in effect on October 30, 2020 QUESTION An adjuster told me today that a driver involved and liable in an accident with a vehicle on a commercial policy is not surcharged, that it is not reported to the registry. Is this true?
New Registration Drop Off Central Distribution Process
An RMV Update dated 11/6/2020 clarifies some of the information presented here.Please CLICK HERE for the updated information. Effective Monday, November 2nd, certain plates and/or registrations ordered through Registration Drop Off Centers will be centrally distributed and mailed from the new Lowell Fulfillment Center. Centrally distributed plates will now be sent from both Lowell and…
Watertown Road Tests Temporarily Moved to New Location
Until further notice, due to a facilities issue, road tests scheduled at the Watertown RMV will be temporarily held next to the mall at the Residence Inn by Marriott at 570 Arsenal Street, Watertown.
HHM or NOT and Garaging
This question was answered based upon current rules, regulations & statutes in effect on August 24, 2020 QUESTION Hi Irene, good afternoon. For the first time I have been receiving requests from clients asking me to add a relative + second auto into their policies, placing garage of another city for the second auto (also…
Lienholder Code List Available on RMV Website
Agents can find an accurate list of lienholder codes on the RMV website, in the RMV Forms & Manuals section under Vehicle Registration Forms. The online list is updated regularly, and agents should use these codes when completing the Registration and Title Application (RTA) for any vehicle with a lienholder.
BAP – Listed Drivers
This question was answered based upon current rules, regulations & statutes in effect on August 25, 2020 QUESTION I was hoping one of you might be able to shed some light on a question that came up from one of our clients. This particular insured of ours is insured on her company’s auto policy and…
Skoolie Bus Converted to Motor Home
This question was answered based upon current rules, regulations & statutes in effect on August 25, 2020 QUESTION I have a client that is thinking of purchasing what they call a “skoolie” it’s a school bus that is converted to a motorhome, it would have bedroom, bathroom, kitchen, etc. just like a regular motorhome. If…
Damage to Jeep Top
This question was answered based upon current rules, regulations & statutes in effect on August 25, 2020 QUESTION I have a client that took their top off their jeep and it was laying on the ground and was damaged by lightening. Would that be covered under their auto policy? Thank you very much for your…
Another Trailer (Tis the season)
This question was answered based upon current rules, regulations & statutes in effect on August 28, 2020 QUESTION We have an insured who has a personal auto policy, a Porsche and an Infinit, and he now has a 10,000 lb trailer that he uses for his boat. However, neither one of these vehicles will be…
New Process for Trailer & Commercial Vehicle Registration Renewals
Effective Monday, October 26th, due to the pandemic, all Commercial and Trailer registration renewals dropped off at a Registration Drop Off Center with Registration Renewal Applications (RMV-2s) will be sent to RMV Headquarters in Quincy for processing. These applications will be prioritized based on expiration date (rather than first in, first out) and, when completed,…
Bus Converted to Motor Home
This question was answered based upon current rules, regulations & statutes in effect on August 28, 2020 QUESTION We have an insured who is buying this 2010 Ford 450 Van ( it is actually a bus) he is actually converting it into a driveable motor home. Our question is we are trying to at least…
Senior Hours Extended Through November & December
Dedicated Wednesday appointment hours for customers 75 years of age or older to renew their expired license or ID card have been extended through the end of the year. These appointments will be available to customers 75 years of age or older whose driver’s license or ID card expires in September, October, November, and December,…
Pending Cancellation/Stamping RTA
This question was answered based upon current rules, regulations & statutes in effect on August 24, 2020 QUESTION I am hoping you can help. We had previously been advised (not by you) that if we are asked to stamp registrations while a policy is pending cancellation for nonpayment or any other reason (commercial or personal),…
Tech Talk: The Sudden Surge in E-Bike, Electric Scooter, Moped, and Motor Scooter Ownership
By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW — VP of Technical Affairs First …don’t forget our annual convention! MAIA’s Big Event 2020 Conference & Trade Fair is happening November 5th and 6th. There’s a new twist – it’s VIRTUAL! Take a look … some really great stuff you don’t want to miss!
Dates for Insurance/RTA
This question was answered based upon current rules, regulations & statutes in effect on September 02, 2020 QUESTION Hope you’re doing well. Sometimes the longer I’m in insurance the less I know! Clarification please! Vehicle sale Date vs Date RTA stamped by Agent vs effective date of endorsement We stamp the RTA the date we…
Out-of-State Temporary Registrations
This question was answered based upon current rules, regulations & statutes in effect on September 02, 2020 QUESTION I’ve recently had a couple of customers come in that had been using temporary plates for cars purchased outside of Massachusetts. Are they considered legal in ma? Are there any exclusions on ma auto policy that we…
Dump Truck – Personal Use
This question was answered based upon current rules, regulations & statutes in effect on September 03, 2020 QUESTION We have a customer who bought a dump truck for personal use between his two properties. My understanding is that because of the dump body he still needs commercial plates. Others say that has changed and he…
CDL Medical Certificate Waiver Extension
The Federal Motor Carrier Safety Administration (FMCSA) has issued an additional waiver for CDL Medical Certificates (DOT Medical Cards). This waiver extends the expiration date of CDL Medical Certificates as follows:
Newspaper Delivery
This question was answered based upon current rules, regulations & statutes in effect on September 03, 2020 QUESTION Is a vehicle (2003 Subaru Outback) that an insured uses to deliver newspapers eligible to be written on the Mass Personal Auto Policy? It is currently with Pilgrim Insurance through MAIP and they have issued a cancellation…
Replacement Plates
This question was answered based upon current rules, regulations & statutes in effect on September 03, 2020 QUESTION I have an Insured who went to get his vehicle inspected and was rejected for his Green Plate . Inspection site told him to contact his Insurance Agent they would take care of it ….. I did…
Those TV Screens in the RMV? You Can Advertise on Them
MAIA has learned of a unique advertising opportunity that we want to pass along to our members. Motor Vehicle Network (MVN), the supplier of the news and information you see on the TV displays in RMV waiting rooms, has sponsorship opportunities available at some of its Massachusetts RMV locations. Their package includes ad creation, revisions,…