Public or Livery
Question Public or Livery: This question was answered based upon current rules, regulations & statutes in effect on May, 2022: Question: I have a client who works as a therapeutic mentor and drives clients with special needs as part of her job function. She drives them to locations in the community for support for social skills…
Reimbursement of Hotel with Total Loss
Question Reimbursement of Hotel with Total Loss: This question was answered based upon current rules, regulations & statutes in effect on May, 2022: Question: Auto coverage question… our insured’s sons got into an accident in Ohio. The car was totaled. The police drop them at a hotel until the parents can pick them up. Is the…
Public or Livery
Question Public or Livery: This question was answered based upon current rules, regulations & statutes in effect on May, 2022: Question: I have a client who works as a therapeutic mentor and drives clients with special needs as part of her job function. She drives them to locations in the community for support for social skills…
Thank You All for Another Successful MA Young Agents Golf Tournament!
Thank You All for Another Successful MA Young Agents Golf Tournament! The Young Agents Committee wrapped up yet another successful Golf Tournament on June 15, once again hosted at Pinehills Golf Club in Plymouth, MA. It was a pleasure to see old faces out on the range, network with industry partners, and raise money for…
Road Tests Returning to Pre-Pandemic Locations
Road Tests Returning to Pre-Pandemic Locations Road Tests will return to the following RMV Service Centers beginning the week of June 21, 2022. Tests have not been available here since before the pandemic. Easthampton (Class D only) – Tuesdays and Wednesdays Martha’s Vineyard (Class D and M) – Tuesdays only Southbridge (Class D only) –…
Road Tests Returning to Pre-Pandemic Locations
Road Tests Returning to Pre-Pandemic Locations Road Tests will return to the following RMV Service Centers beginning the week of June 21, 2022. Tests have not been available here since before the pandemic. Easthampton (Class D only) – Tuesdays and Wednesdays Martha’s Vineyard (Class D and M) – Tuesdays only Southbridge (Class D only) –…
Coverage for Pools
Question Coverage for Pools: This question was answered based upon current rules, regulations & statutes in effect on January 2022: Swimming pools…are ALL types Coverage B/detached structures? Again, this applies to inground AND above ground? Back when dinosaurs roamed the Earth and I began in insurance, I learned above ground pools were covered under contents and…
How your MAIA Member helps you get access to ACORD Forms?
How your MAIA Member helps you get access to ACORD Forms? MAIA members are eligible for a complimentary license to use ACORD Forms supplied by vendors (through an agency management system). If you use an agency management system to access ACORD Forms – Claim your license by clicking here and select Big I Agency Vendor-Supplied Forms License…
Tech Talk: Yet Another Auto Rental Question
Tech Talk: Yet Another Auto Rental Question by Irene Morrill, CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW VP Technical Affairs, MAIA Happy almost summer! Part of my job is answering questions and I know I discuss the following issue in class, but I haven’t addressed it specifically in a Tech Talk. An agent asked…
Replacement Credentials Due to Printing Defect
Replacement Credentials Due to Printing Defect Idemia (the card manufacturer for the RMV) recently manufactured and mailed 53,680 license/ID cards with a printing defect. This issue affected certain license/ID cards for transactions processed online or in service centers between April 9th and May 15th. Replacement credentials have been printed and mailed to affected customers. An insert…
Replacement Credentials Due to Printing Defect
Replacement Credentials Due to Printing Defect Idemia (the card manufacturer for the RMV) recently manufactured and mailed 53,680 license/ID cards with a printing defect. This issue affected certain license/ID cards for transactions processed online or in service centers between April 9th and May 15th. Replacement credentials have been printed and mailed to affected customers. An insert…
“Question of the Day” is Changing to “Question of the Week”!
“Question of the Day” is Changing to “Question of the Week”! One of our GREAT MEMBER BENEFITS is our ‘Ask a MAIA Specialist!’ You have questions and we are here to help you find the answers! And, once we’ve done the research and responded, we like to share the questions and answers with our members so…
IRP Renewals Expire the end June
IRP Renewals Expire the end June Your IRP customers can now renew their plates online through the RMV IRP Portal. The following link has step by step instructions on how your customers can use the portal if they have an existing log in or need to sign up for a log in: https://atlas.massrmv.com/Portals/54/Docs/AtlasR2Training/IRP%20Renewals%20through%20the%20IRP%20Portal.pdf Existing e-Service Portal…
IRP Renewals Expire the end June
IRP Renewals Expire the end June Your IRP customers can now renew their plates online through the RMV IRP Portal. The following link has step by step instructions on how your customers can use the portal if they have an existing log in or need to sign up for a log in: https://atlas.massrmv.com/Portals/54/Docs/AtlasR2Training/IRP%20Renewals%20through%20the%20IRP%20Portal.pdf Existing e-Service Portal…
Don’t Play Games with Your E&O Coverage
Don’t Play Games with Your E&O Coverage Curve Ball: A pitch that looks like it’s coming right at you and then curves in when you least expect it. In business you’re going to get curve balls thrown at you all the time. MAIA’s Number One Insurance Agency would tell you don’t play games with your…
Don’t Play Games with Your E&O Coverage
Don’t Play Games with Your E&O Coverage Curve Ball: A pitch that looks like it’s coming right at you and then curves in when you least expect it. In business you’re going to get curve balls thrown at you all the time. MAIA’s Number One Insurance Agency would tell you don’t play games with your…
Antique Plate on Tractor
Question Antique Plate on Tractor: This question was answered based upon current rules, regulations & statutes in effect on December, 2020: I am trying to find information in the Registry Procedures manual about registering a Tractor Trailer/Semi-trailer for personal use. It’s a 1972 Peterbilt and is used personally and he is trying to register it…
Rated Operator
Question Rated Operator This question was answered based upon current rules, regulations & statutes in effect on March 8, 2021 Customer leases a vehicle in two names. One driver has a surrendered license doesn’t drive and the wife was the licensed operator and she passed away. What he is coming up against is that the…
Surchargeable Comp. Loss
This question was answered based upon current rules, regulations & statutes in effect on February 18, 2021 Good Afternoon! One of our insurance carriers recently “upgraded” their system. There have been many issues in the new system Today I was reviewing a client’s Glass claim. He has full glass, $0 deductible. In their system, it…
New Registry Check Policy Change
Question New Registry Check Policy Change This question was answered based upon current rules, regulations & statutes in effect on June 14, 2021 I’m not sure if you are the correct person to reach out to, but I saw your contact information online and thought you might be a great starting point. I’m trying to find…
Personal Auto Cancellation
Question Personal Auto Cancellation This question was answered based upon current rules, regulations & statutes in effect on March 5, 2021 I have an issue with a personal auto that I don’t think I can solve without opening myself up to an E&O. My CSR quoted a former customer who has 4 points. His son…
Surviving Spouse and Original Title
Question Surviving Spouse and Original Title This question was answered based upon current rules, regulations & statutes in effect on March 2, 2021 Can you please check with registry. Vehicle is registered in husbands name only he has passed away. There is still a loan on the car and bank says loan is in both…
HONK Technologies, Inc./Urgently, Inc.
HONK Technologies, Inc./Urgently, Inc., This question was answered based upon current rules, regulations & statutes in effect on June 29, 2021 We were just made aware yesterday that the above two companies are a TNC based application. You download an app and when your vehicle is disabled- you can request road side assistance. We have a…
Trailer C of O’s
Question Trailer C of O’s This question was answered based upon current rules, regulations & statutes in effect on October 28, 2021: We are having this problem the RMV keeping the original Certificates of Origin and not accepting copies. We are sending copies to the RMV but they are declining our paperwork saying they need…
Trailer Only in Personal Name and MAIP
This question was answered based upon current rules, regulations & statutes in effect on February 18, 2021 Is it possible to have a trailer only in a personal name on a MAIP policy? Answer Kathy Cormier: I believe with MAP you need to have an auto in order to have the trailer…Irene? Irene Morrill: The MAIP…
NH Driver on a MA Policy
Question NH Driver on MA Policy This question was answered based upon current rules, regulations & statutes in effect on July 29, 2021 I am hoping that you can assist me… I have an insured who is adamant that I am incorrect because he has “been insured this way for years.” He has a NH Driver’s…
Power of Attorney and Surviving Spouse Affidavit
Question Power of Attorney and Surviving Spouse Affidavit This question was answered based upon current rules, regulations & statutes in effect on July 23, 2021 Vehicle in Husband/Wife name. Wife passed Husband has dementia Daughter has POA for father Can daughter sign the surviving spouse affidavit with the POA to sell the vehicle? Answer Kathy Cormier: Yes,…
Service Vehicles
Question Service Vehicles This question was answered based upon current rules, regulations & statutes in effect on September 29, 2021 Have another question for you . . . I have someone telling me that Service Class only applies to Artisans – never heard of this? Answer Irene Morrill: So … per AIB/ISO/CAR commercial lines manual – in…
TNC Coverage
QUESTION This question was answered based upon current rules, regulations & statutes in effect on February 9, 2021 Our insured was working for Door Dash, unbeknownst to us, and had just made her last delivery of the evening. While backing out of the customer’s driveway to head home, she hit a parked car causing $2,498…
Home/Golf Cart
Question Home/Golf Cart This question was answered based upon current rules, regulations & statutes in effect on July 2, 2021 Hello, insured’s vehicle was hit while parked on golf course by a golf cart that rolled into IV. Doesn’t look like there would be coverage under golf cart owner’s homeowner’s policy – would the deductible be…
FREE MARKET ACCESS with Big “I” Markets?
FREE MARKET ACCESS with Big “I” Markets? All MAIA members have free access to IIABA’s online market portal Big “I” Markets to quote and sell the products you need such as affluent homeowner, bond, small commercial package, habitational, standard automobile, standard and non-standard homeowner, and more! Sign up today & start quoting! Go to www.bigimarkets.com. Click Sign-Up to complete their online registration. There’s no waiting…
FREE MARKET ACCESS with Big “I” Markets?
FREE MARKET ACCESS with Big “I” Markets? All MAIA members have free access to IIABA’s online market portal Big “I” Markets to quote and sell the products you need such as affluent homeowner, bond, small commercial package, habitational, standard automobile, standard and non-standard homeowner, and more! Sign up today & start quoting! Go to www.bigimarkets.com. Click Sign-Up to complete their online registration. There’s no waiting…
Tech Talk: Is Your Client “Adequately Insured” in Today’s Inflationary World?
Tech Talk: Is Your Client “Adequately Insured” in Today’s Inflationary World? Irene Morrill CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW VP Technical Affairs, MAIA I don’t mean to be an alarmist, but in today’s inflationary supply chain problem economy we really need to address current rebuild property values with our clients. The downside of subscribing…
D. F. Murphy Insurance Agency Renews Five Star Designation
D. F. Murphy Insurance Agency Renews Five Star Designation The Massachusetts Association of Insurance Agents (MAIA), is proud to announce that D. F. Murphy Insurance Agency of Hudson, Bolton, Harvard, Groton, Marlborough, Medway, and Mendon, MA has renewed their Five Star Agency Designation. They were the first agency to earn the Five Star Designation in 1999…
Cosponsor Amendment #848 by Reaching Out to Your Local Senator
Cosponsor Amendment #848 by Reaching Out to Your Local Senator In our continued effort to pursue every avenue to pass legislation important to Massachusetts’ Independent Agents, Senator Jamie Eldridge filed Amendment #848 to the Senate Ways and Means Budget. The language of this amendment mirrors MAIA’s Commonwealth Automobile Reinsurers bill. As you know, this is…
5 Minute E&O Fixes Webinar
5 Minute E&O Fixes Webinar MAIA’s Number One Insurance Agency wants to invite all MAIA members to attend a complimentary new webinar sponsored by the Big “I”, “Five Minute E&O Fixes: Tips, Tricks and Tiny Tweaks That Help Protect Your Agency.” Be sure to join in to learn what can agents do in five minutes…
5 Minute E&O Fixes Webinar
5 Minute E&O Fixes Webinar MAIA’s Number One Insurance Agency wants to invite all MAIA members to attend a complimentary new webinar sponsored by the Big “I”, “Five Minute E&O Fixes: Tips, Tricks and Tiny Tweaks That Help Protect Your Agency.” Be sure to join in to learn what can agents do in five minutes…
Your Client May THINK Their HO Policy Covers Their Home Business, But…
Your Client May THINK Their HO Policy Covers Their Home Business, But… A home-based entrepreneur may not know that the typical homeowners’ policy doesn’t provide the business coverages they need! When completing those carrier homeowner apps – be sure to ask if they run a business out of their home. If they do, help your…
Your Client May THINK Their HO Policy Covers Their Home Business, But…
Your Client May THINK Their HO Policy Covers Their Home Business, But… A home-based entrepreneur may not know that the typical homeowners’ policy doesn’t provide the business coverages they need! When completing those carrier homeowner apps – be sure to ask if they run a business out of their home. If they do, help your…
Cancellation Requirements
Question Cancellation Requirements: This question was answered based upon current rules, regulations & statutes in effect on January 2022: Quick question: How many days by MA law are required to be put on the Certificate of Insurance for notice of cancellation? I seem to recall/think that for non-payment of premium MA law says no more than…