Address on Proof-of-Residency Documentation
Address on Proof-of-Residency Documentation The RMV has issued an update to clarify their policy about addresses on proof-of-Massachusetts-residency documents. A PO Box by itself is unacceptable. When a PO Box is provided, a residential/street address must be displayed on both the application and proof-of-residency document, in addition to the mailing address. Other requirements also apply. If…
New Training Requirements for Entry-Level Commercial Drivers
New Training Requirements for Entry-Level Commercial Drivers The Federal Motor Carrier Safety Administration (FMCSA) is instituting an Entry-Level Drivers Training (ELDT) rule for drivers obtaining a Commercial Driver’s License (CDL) or certain endorsements for the first time. Effective February 7, 2022, individuals seeking a commercial driver license in the State of Massachusetts will be required…
22 B2B Locations & New Drop-Off & Pick-Up Hours – Spread the Word!
22 B2B Locations & New Drop-Off & Pick-Up Hours – Spread the Word! It’s been a bumpy ride lately for agents and runners, but the RMV is working hard to improve flexibility and convenience for our members. B2B locations were cut back to six due to COVID, and agents & runners understandably miffed at having…
Service Center Webinar Materials & New B2B Cover Sheet Now Available Online
Service Center Webinar Materials & New B2B Cover Sheet Now Available Online The RMV has posted the presentation slides, Q&A document, and additional supporting material from the Insurance Industry Webinar on Service Center Changes held on September 8, 2021. There is also a link to the revised B2B Cover Sheet, which must now be used…
New Regs Affecting Commercial Plates, Registrations, Licenses, Permits, Etc.
New Regs Affecting Commercial Plates, Registrations, Licenses, Permits, Etc. Big pickup trucks are pretty popular these days. Our members have told us that clients often complain about having to register their truck as a commercial vehicle, even though it’s strictly for personal use. They will be happy to hear that, effective October 1, 2021, the…
New B2B Drop-Offs & Pick-Up… Please Don’t All Go at Once!
New B2B Drop-Offs & Pick-Up… Please Don’t All Go at Once! MAIA has been getting calls about the new B2B drop-off (10:00 to 2:00) and next day pick-up times (2:00 to 5:00). It seems that many runners are waiting until 1:45 to drop off, then hanging around until 2:00 to pick up the prior day’s…
School Bus School Pupil Plates Issued at Greenfield RMV Service Center
School Bus School Pupil Plates Issued at Greenfield RMV Service Center Effective immediately, school bus plates and school pupil plates are available for initial issuance at the Greenfield RMV Service Center. School bus plates and school pupil plates will only be available in the following six RMV service centers for initial issuance: Braintree Greenfield Haverhill Milford…
Return of B2B & Other RMV Service Center Changes Beginning 9/20
Return of B2B & Other RMV Service Center Changes Beginning 9/20 MAIA works closely with the RMV to make sure our members’ concerns are heard and addressed, and these upcoming agent-friendly changes to Service Center operations are proof that they’re listening! We are pleased to confirm that as of September 20th, many RMV Service Centers…
FMCSA Extends CDL Medical Certificates
FMCSA Extends CDL Medical Certificates The Federal Motor Carrier Safety Administration (FMCSA) has issued an additional waiver for CDL Medical Certificates (DOT Medical Cards). Certificates that expire between June 1, 2021 and November 29, 2021 will expire on November 30, 2021. The RMV has updated customer records in ATLAS. Affected customers will receive an email…
Virtual Suspension Hearing Appointments
Virtual Suspension Hearing Appointments The RMV has implemented a new process in which customers can schedule a virtual suspension hearing. To do this, customers can visit the Online Service Center and select “Make or Cancel a Hearing Reservation” under the “Additional Services” section. Supporting documentation can be uploaded during the transaction. The virtual hearings can be scheduled…
Free RMV Webinar About Agent-Friendly Changes
Free RMV Webinar About Agent-Friendly Changes The RMV is making changes to service center operations that will benefit agents, and you can learn all about at their FREE webinar on September 8th at 2 PM! The upcoming changes, which will become effective on the 20th of this month, include eliminating the Registration Drop Off Center model and returning…
Revised Application for Disabled Parking Placard/Plate
Revised Application for Disabled Parking Placard/Plate The RMV has revised the Application for Disabled Parking Placard/Plate (Form MAB100). Revisions include a new field in Section A for customers to enter their gender, and new text in Section A to indicate that all fields must be completed. The revised form has a date of 0821 in…
ATLAS Documents Updated with Registrar Ogilvie’s Name
ATLAS Documents Updated with Registrar Ogilvie’s Name As of August 13th, newly appointed RMV Registrar Colleen Ogilvie’s name and signature are displayed on all documents that are system-generated through ATLAS. The RMV will provide further updates regarding new cards and Registrar Stamp distribution when they become available. Revised documents include: Temporary Licenses/IDs Learner’s Permits Registration…
RMV & FMCSA Coming to MAIA’s Big Event!
RMV & FMCSA Coming to MAIA’s Big Event! Saturday, October 30th, at the Big Event is your chance to get up to speed on road-related topics! Registrar Ogilvie will be presenting a Registry Update and a Q&A. In addition, you can hear from Matthew Poirier, Highway Safety Specialist for the Federal Motor Carrier Safety Administration…
U.S. Passport Numbers Beginning with a Letter
The U.S. Department of State began issuing “next generation” U.S. passports in March 2021. The newly issued passports use a numbering system that begins with an upper-case letter (A, X, Y, or Z, depending on the passport type), followed by eight numbers. Download the August 6, 2021, RMV Training Update for full details: Passport Numbers…
RMV Low Number Plate Lottery Kicks-off!
RMV Low Number Plate Lottery Kicks-off! The MA RMV is now accepting online applications for the 2021 Low Number Plate Lottery. Applicants must apply by August 27. Winners will be notified after the virtual drawing September 8. There is no fee to apply. The complete list of plates, including eligibility and rules, can be found HERE.
Easthampton, Lowell & Southbridge Open for ALL Transactions on 8/2
Easthampton, Lowell & Southbridge Open for ALL Transactions on 8/2 On Monday, August 2, the Easthampton, Lowell, and Southbridge RMV Service Centers will open for appointments for all transaction types. They will all have hours of 9am-5pm. Lowell will also remain a fulfillment center. For a full list of open service centers, hours, and transactions:…
RMV eServices Administrators – New Functionality
RMV eServices Administrators – New Functionality As of July 19, 2021, eServices Administrators only will have the ability to reset a user’s web logon two-step authentication, and will no longer need to reach out to the RMV for this authentication reset. The two-step authentication is the method by which a user receives the security code…