Wednesdays in September for Age 75+ License/ID Renewals
Five of the MA RMV service center locations will be reserving Wednesdays in September exclusively for “Senior License Renewal” appointments. Customers 75 years of age or older whose licenses or IDs expire in September are eligible, including those whose licenses/IDs expired in March, April, or May but were extended until September. Hours and start dates…
North Adams RMV Opening for Registration Drop-Offs; Pittsfield & Haymarket Changing Hours
The following RMV Service Centers are either opening for certain transactions or changing their hours:
Gov. Baker Extends RMV Deadlines Until Emergency is Lifted
Certain RMV extensions, which had been set to expire on August 12 according to Gov. Baker’s executive order, have been extended through the end of the state of emergency. The extensions apply to the REAL ID fee waiver, registration transfer grace period, and changes to the 6-hour observation requirements for drivers with a junior operator…
RMV Plate Lottery Now Open
We just got word that the 2020 RMV Plate Lottery begins today, Wednesday August 12, 2020. Customers can enter the plate lottery online at Mass.Gov/RMV using the Online Service Center. The deadline to enter the lottery is September 6, 2020. This year, the lottery is online only; there is no paper application form.
RMV Updates Registration Drop Off Form & Info Sheet
As of August 10th, the Registration Drop Off Center Form and the Registration Drop Off Center Information Sheet have both been revised to make it more clear that customers will receive an email to make payment online, and that transactions will not be ready for pickup until payment is confirmed. Individual customers no longer have…
School Bus & School Pupil Plates Only Issued at Certain RMV Locations
Effective Monday, August 10th, both school bus plates and school pupil plates will only be available in the following RMV service centers for initial issuance:
RMV OKs In-Person License/ID Card Renewal Appointments
Effective immediately, service center appointments can be scheduled for license/ID card renewals (all classes) for credentials with September expirations. This new appointment type will be available in all RMV service centers that are open for general or license-related appointments.
RMV “Registration Drop Off Centers” (formerly B2Bs) Open in Braintree 8/3, Other Locations 8/10
Starting Monday, August 3rd, a new Registration Drop Off Center (previously known as a B2B) will pilot in the Braintree Service Center. Registration Drop Off Centers will then open in the following additional service center locations beginning Monday, August 10th:
RMV Openings & Changes on 8/3 & 8/10 – Revere, Lawrence, Brockton
Over the next two weeks, the following RMV Service Centers will either open for certain transactions or change their hours.
RMV Now Scheduling Appointments for CDL Payment and Issuance
As of July 27th, RMV customers who passed a commercial road test and did not prepay for their CDL will be able to schedule appointments for license payment and issuance. This new appointment type is available at any open RMV service center, except those that are B2B only.
Plate Cancellation Error? Please Don’t Fax the Correction Form!
If an agent cancels a customer’s license plate in error, they should complete and email a Plate Cancellation Error Correction form to the RMV to fix the problem. It is important that you DO NOT FAX these forms to the RMV Business Support office. This department is working remotely due to COVID-19, so no one…
Braintree RMV Now Processing B2B Drop-Offs
The RMV has opened a dedicated B2B center at its Braintree location for insurance companies/agents, auto dealerships, and runners to drop off multiple vehicle registrations and other bulk transactions for processing. Like the existing B2B centers in Attleboro, Boston (Haymarket), Chicopee, Haverhill, Milford, and Wilmington, the Braintree B2B center is for dropping-off transactions and bundles…
RMV Asks Police Not to Cite High-Risk Customers for Expired Inspection Stickers
Inspection stickers that expired in March, April, and May were extended to July 31st. Inspection stickers that expired in June were not extended, and further extensions are not currently planned. The RMV is asking law enforcement to use their discretion, and to NOT cite customers who are over age 75, or those who are at…
RMV Needs Your Help on School Bus/Student Pupil Plates (7D)
This is the busy season for registering School Bus and Student Pupil (7D) plates, and COVID-19 has made it even crazier at the RMV. If your agency writes for bus companies or school districts, the RMV has a couple of requests to help them stock the most school bus plates at the RMV service center…
New Cover Sheet Required When Dropping off B2B Bundles
Agents and runners take note! The RMV has created B2B Drop Off Cover Sheets, which must now be completed and included with your bundle any time you are dropping off transactions for processing. Each B2B service center location has its own drop-off cover sheet: Attleboro, Boston, Braintree, Chicopee, Haverhill, Milford, and Wilmington.
RMV Service Center Openings and Changes on 7/20
On July 20th, the following RMV Service Centers will either open for certain transactions or change their hours.
RMV Now Scheduling Road Tests at These Locations
Class D and M road tests are now being conducted at the following RMV Service Centers: Braintree Brockton Haverhill Leominster Milford Pittsfield Plymouth Springfield Taunton Watertown Wilmington.
New Online Duplicate Learner’s Permit Transaction
Effective Thursday, July 2nd, a new duplicate learner’s permit transaction will be available through the MA RMV’s Online Service Center at Mass.Gov/RMV. Customers can use this transaction to pay for and print a duplicate permit. This will prevent the need for customers to visit a service center before their road test if they have lost…
Motorcycle Inspection Stickers Will Not Expire Until July 30
A further extension has been implemented for motorcycle inspection stickers. All motorcycle inspection stickers will now expire on July 31, 2020, consistent with the extension for all commercial and non-commercial inspection stickers. They had previously been extended only to June 30th.
IRP (Apportioned) Plates Expiration Extended by 3 Months
Good news! In response to the COVID-19 pandemic, all currently active Massachusetts International Registration Plan (IRP) registrations that are due to expire on June 30, 2020 are now valid through September 30, 2020.
Temporary Change to JOL 6 Hours Driving School Observation Requirement
Instead of the 6 hours observing another student driver that is normally required, individuals with a junior operator’s license (JOL) can complete an additional 6 hours of supervised driving with a parent, guardian, or designee.
7-Day Law for Registration Transfer Temporarily Extended to 21 Days
The grace period to register a new vehicle has been extended from 7 days to 21 calendar days from the date a customer loses possession of their previous vehicle.
RMV Service Center Openings and Changes on 6/29
On June 29th, the following RMV Service Centers will either open for certain transactions or change the transactions they are processing.
7D Vehicle Registration Requirements
Effective immediately, two changes have been made to the registration requirements for School Pupil Transport (7D) vehicles.
RMV Opening Haverhill B2B Service Center June 29
Due to the evolving situation with COVID-19 (coronavirus) and in an effort to continue protecting RMV staff, customers, and business partners, the RMV is opening a new, dedicated B2B Center at the Haverhill Service Center on Monday, June 29, 2020.
RMV Registration Changes: IRP Expirations, Reinstatements & Renewals
Beginning immediately, the RMV is implementing the following registration-related changes: 1) IRP expiration date has been extended to September 30th; 2) Select insurance agents can process registration reinstatements; and 3) The option to renew in-person has been removed from the RMV-2 form.
Good News! RMV Allowing B2B Online Payments
The RMV has added an option that allows eligible B2B customers to make online payments. This new option will simplify the B2B process and make the pickup of your work seamless. When your transaction has been processed, the RMV will send you an email with a link to submit your payment for all transactions using…
RMV Supervised Driving Receipt: Not a Learner’s Permit, But Close
Due to COVID, the MA RMV is allowing 16-year-olds to take the Learner’s Permit Exam online. Although these teens cannot get a Learner’s Permit until they visit an RMV location to present ID and get their photo taken, the RMV can issue a Supervised Driving Receipt. As outlined last week in the Governor’s Executive Order,…
CDL Medical Certificate Waiver Through September 30
The Federal Motor Carrier Safety Administration (FMCSA) has waived the requirement for valid CDL Medical Certificates (DOT Medical Cards) for customers with certificates that expired on March 1, 2020 or later. These customers have until September 30th to obtain a new certificate; if they do not, their CDL will be downgraded on October 1st.
New Executive Order Modifies Additional RMV Transactions
Governor Baker’s office has released another executive order addressing RMV issues with the goal of limiting in-person transactions. Signed June 12, 2020, this order affects drivers with learner’s permits, people seeking a REAL ID, and those who need to transfer a registration from one vehicle to another. Please read the full EXECUTIVE ORDER to see…
B2B Agents/Runners Should Expect 3-4-Day Turnaround Time
Now that insurance agents and runners are back to work, the RMV B2B locations are being inundated. The turnaround time is currently 3 to 4 days. Agents/runners will receive a call when their completed bundles are ready for pickup. Some B2B locations are sending bundles to other locations for processing. If you notice in ATLAS…
RMV Service Center Openings & Changes – June 2020
Over the next few weeks, the following RMV Service Centers will either open for certain transactions or change the transactions they are processing.
Revised Class D and M Road Test Information Sheet and Road Test Application
The Class D and M Road Test Information Sheet (RDT101_0620) and the Class D or M Road Test Application (RDT103_0620) have been revised due to road test changes being implemented during the COVID State of Emergency. The revised versions have been posted to the RMV website. Download the Class D or M Road Test Application…
Online Learner’s Permits Exams for Class D & M
Starting June 10th, eligible individuals will have the opportunity to complete the Class D (passenger) or Class M (motorcycle) Learner’s Permit Exams online. To assist them, the RMV has created a job aid (downloadable instruction sheet) with details on what they need to do to successfully schedule and complete an Online Learner’s Permit Exam.
Online Renewals for Standard Driver’s Licenses & ID Cards
As of June 4th, the RMV is allowing standard Driver’s Licenses & ID Cards to be renewed using photos that were taken when customers were under 21 years old (as long as the photo was taken less than 14 years ago). The stopper that prevented this has been removed from ATLAS. This change makes more…
RMV Opens Another B2B Center at Boston-Haymarket
As of June 8, the MA RMV service center at Boston (Haymarket) is open for B2B transactions only. This is in addition to the B2B centers at Milford, Wilmington, Attleboro, and Chicopee. You may drop off transactions/bundles at these locations, but will not be allowed to wait for pick-up. New IRP transactions are still being…
Certificates of Registration Mailing Delay
Due to a shortage of 2022 embedded decal stock, mailings are delayed for Certificates of Registration that were renewed online, by phone, or by mail beginning on 5/22/20. You can reassure your customers that all registrations expiring March through June have been extended until July 31, and law enforcement has been notified, so they should…
Extended Service Hours & Online Learner’s Permit Tests
The RMV has begun implementing some service adjustments to help meet increasing customer demands. As of June 1st, all 10 RMV Service Centers that are open to the general public are extending their hours of operation. In addition, the RMV is working on a solution to offer online Class D and M learner’s permit exams…
Registry News: Further Extensions on Most Credentials, Passenger Plate Registrations, Inspection Stickers
The RMV is implementing further extensions for expiring motor vehicle inspection stickers, passenger plate registrations, professional credentials, and driver’ licenses and learner’s permits, including Commercial Driver’s Licenses and Commercial Learner’s Permits (CDLs / CLPs). While the RMV has previously announced extensions for most credentials, passenger plate registrations, and inspection stickers expired or expiring in March,…