Trailer, Camper, Antique & Vanity Plate Renewals Delayed
The RMV has been delayed in processing renewals for trailer, camper, antique, and vanity plates that expired on November 30th. They expect that all renewal requests received by mail will be renewed by the end of the day Friday, December 4th, and ATLAS will show that they have been renewed. However, customers will not receive…
Registration Drop Off Central Distribution Process Change
Plates and/or registrations ordered through Registration Drop Off Centers are centrally distributed and mailed from the new Lowell Fulfillment Center once the transaction has been completed and payment has been received. Effective December 7th, this now includes customers with out-of-state and out-of-country numbers. Previously plates/registrations were only mailed to customers with Massachusetts state-assigned numbers. The…
RMV Procedures for Voluntary License Surrenders
Customers can surrender licenses for medical or for non-medical reasons. Non-Medical Surrenders Non-medical surrenders can only be processed in RMV service centers. They are processed as Massachusetts ID Card issuance transactions and the customer will need to present a completed Driver’s License, Learner’s Permit or ID Card Application, present lawful presence documentation if required, and…
Trailer, Camper, Antique, and Vanity Plate Renewals
Trailer, camper, antique, and vanity plates expire each year on November 30th. Due to a system issue, any new trailer, camper, antique, or vanity plates registered with a temporary plate from now until 12/1 cannot be renewed online. Customers should be urged to either wait until 12/1 to register OR renew the plates at the…
Wednesdays at 17 RMV Locations Are for Customers Age 75+ to Renew Expiring Licenses ONLY
Massachusetts law requires drivers age 75 or older to renew their licenses in person. To provide a safer space for older adults to conduct these transactions, the RMV has designated Wednesdays throughout the months of November and December for these customers only. The following service centers will be dedicated to processing license renewals for older…
UPDATE: New Process for Customer Printing Temporary Docs
MAIA issued a Special Bulletin on 11/2/2020 about the RMV’s new central distribution process for certain plates and registrations ordered through the Registration Drop Off Centers. This notice updates and clarifies that information.
Duplicate Registration Fee Overrides
If a customer contacts the RMV, indicates they did not receive their registration in the mail, and requests a duplicate, the $25 duplicate fee will be overridden if:
Commercial Credentials (CDLs & CLPs) Extended to December 31st
All commercial credentials (CDLs and CLPs) that expired or will expire between March 1, 2020 and December 30, 2020 have been extended and will remain valid until December 31, 2020. CLP holders will not need to retake the general or endorsement knowledge tests if their permits originally expired during that time and have been extended.
New Registration Drop Off Central Distribution Process
An RMV Update dated 11/6/2020 clarifies some of the information presented here.Please CLICK HERE for the updated information. Effective Monday, November 2nd, certain plates and/or registrations ordered through Registration Drop Off Centers will be centrally distributed and mailed from the new Lowell Fulfillment Center. Centrally distributed plates will now be sent from both Lowell and…
Watertown Road Tests Temporarily Moved to New Location
Until further notice, due to a facilities issue, road tests scheduled at the Watertown RMV will be temporarily held next to the mall at the Residence Inn by Marriott at 570 Arsenal Street, Watertown.
Lienholder Code List Available on RMV Website
Agents can find an accurate list of lienholder codes on the RMV website, in the RMV Forms & Manuals section under Vehicle Registration Forms. The online list is updated regularly, and agents should use these codes when completing the Registration and Title Application (RTA) for any vehicle with a lienholder.
New Process for Trailer & Commercial Vehicle Registration Renewals
Effective Monday, October 26th, due to the pandemic, all Commercial and Trailer registration renewals dropped off at a Registration Drop Off Center with Registration Renewal Applications (RMV-2s) will be sent to RMV Headquarters in Quincy for processing. These applications will be prioritized based on expiration date (rather than first in, first out) and, when completed,…
Senior Hours Extended Through November & December
Dedicated Wednesday appointment hours for customers 75 years of age or older to renew their expired license or ID card have been extended through the end of the year. These appointments will be available to customers 75 years of age or older whose driver’s license or ID card expires in September, October, November, and December,…
CDL Medical Certificate Waiver Extension
The Federal Motor Carrier Safety Administration (FMCSA) has issued an additional waiver for CDL Medical Certificates (DOT Medical Cards). This waiver extends the expiration date of CDL Medical Certificates as follows:
Those TV Screens in the RMV? You Can Advertise on Them
MAIA has learned of a unique advertising opportunity that we want to pass along to our members. Motor Vehicle Network (MVN), the supplier of the news and information you see on the TV displays in RMV waiting rooms, has sponsorship opportunities available at some of its Massachusetts RMV locations. Their package includes ad creation, revisions,…
Reservation Alerts on MyRMV Profile
When customers make a service center reservation through their MyRMV profile online, an alert now displays at the top of their MyRMV profile. The alert states “You have an upcoming appointment,” and clicking on the link will give customers their appointment details. Note: The alert will not display if the reservation was made outside the…
RMV’s I-Pay-Tax-Program is Online Only
The I-Pay-Tax-Program is used to report someone who may be evading taxes by registering their vehicle in another state. Effective immediately, complaints can only be filed online at Mass.Gov/RMV. The I-Pay-Tax Complaint Form (REG121) is no longer used and has been removed from the website. If you have any printed copies, please recycle/destroy them. Learn…
New Online Duplicate Liquor ID Transaction
Effective immediately, a new duplicate liquor ID transaction is available through the Online Service Center at Mass.Gov/RMV. The transaction name is “Replace My Liquor ID”. Customers can use this transaction to order and pay for duplicate liquor ID cards without needing to visit a service center.