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Registry News

Form 2290 No Longer Required for Initial Heavy Highway Vehicle Registrations

Form 2290 No Longer Required for Initial Heavy Highway Vehicle Registrations Effective immediately, proof of Heavy Highway Vehicle Use Tax payment (IRS Form 2290/ Schedule 1) for vehicles with a taxable gross weight of 55,000 pounds or more is NOT required for initial vehicle registrations. It is only required during registration renewals. This reverses a…

Learner’s Permit Practice Exams Available on RMV Website

Learner’s Permit Practice Exams Available on RMV Website   Class D Learner’s Permit exams are now available on mass.gov/RMV in the Exams section when a customer logs in to MyRMV. Users have 25 minutes to answer 25 random questions. This will help them know the type of questions to expect on the real exam, and…

Answers to Your Questions about Reassigning PAN Plates

Answers to Your Questions about Reassigning PAN Plates After last week’s MassAgent story about the Registry now allowing red PAN plates to be transferred from one person to another, MAIA’s received questions from member agents asking about fees, who could transfer to whom, and more. MAIA Member Relations Advocate Kathy Cormier followed up with the…

RMV Further Extends CDLs, CLPs & CDL Medical Certificates

RMV Further Extends CDLs, CLPs & CDL Medical Certificates The MA RMV has extended Commercial Driver’s Licenses (CDLs), Commercial Learner’s Permits (CLPs), and CDL Medical Certificates (DOT Medical Cards) to May 31, 2021. This will be the final extension. The RMV is working on updating customer records in ATLAS; the new expiration dates will display…

Senior Hours Extended Through March

Dedicated Wednesday appointment hours for customers 75 years of age or older have been extended through March. These appointments will be available to all customers 75 years of age or older.

ATLAS Issue with Mismatched Territory Codes Now Resolved

The MA Private Passenger Automobile Statistical Plan incorporated new territory codes for New Jersey (997) and Pennsylvania (998) effective 1/1/2021. When the ATLAS database was updated with the new codes, the system was inadvertently changing incident locations stored as Other (999) to Pennsylvania (998), particularly on Claims and Out-of-State Incidents. The system error has now…

Temporary Licenses and IDs Extended to 60 Days

Effective January 14th, temporary licenses (all classes) and ID cards printed on secure card stock will be valid for 60 days. They were previously valid for 30 days. Temporary licenses and ID cards issued prior to January 14th will still only be valid for their original 30-day period.

Online Learner’s Permit Exams Available in All ATS Languages

Beginning January 14th, online Class D and Class M Learner’s Permit Exams will be available in ALL of the languages that are available through the Automated Testing Station (ATS). Customers will be able to choose any of the following languages when taking an exam online.

Please Fill Out Cover Sheets Completely When Doing Registry Drops!

The Registry has asked us to remind our members that cover sheets must be filled out completely for individual and commercial transactions brought to Registration Drop Off Centers. They have noticed a trend where agents/runners/dealers are skipping some sections on the cover sheets, and then the clerk does not have what they need to finish…

Commercial Credentials (CDLs & CLPs) and Medical Certificates Extension

The expiration dates for Commercial Driver’s Licenses (CDLs), Commercial Learner’s Permits (CLPs), and CDL Medical Certificates have all been further extended to February 28, 2021. Customer records will be updated to reflect the new expiration date. 

Commercial Registration Renewal Mailing Delays

The RMV is processing commercial registration renewals on the same day they are received. However, due to mailing delays with the U.S Postal Service, it is taking longer than usual for customers to receive their new registrations and decals in the mail. Once these renewals have been processed, ATLAS will show that they have been…

RMV Adds First-Time Drivers Webpage

The RMV has created a new webpage for first-time drivers: www.mass.gov/guides/first-time-driver-start-here

Senior Wednesday Hours Extended Through January at Many RMV Locations

Dedicated Wednesday appointment hours for customers 75 years of age or older will continue through January at the 17 RMV locations listed below. Senior hours vary by location, but most are 9:00 a.m. to 10:30 a.m. These appointments will be available to all customers 75 years of age or older so that they can transact…

Customers Asked to Return to Resolve Issues

Starting on Monday, December 14, customers who have not received an email or phone call from the RMV within 10 business days of dropping off their transaction are instructed to return to the Registration Drop Off Center, as there may be issues with the transaction or paperwork that need to be resolved. If the customer…

Greenfield & Pittsfield Increase Commercial Drop Off Days

As of Monday, December 14, the Greenfield and Pittsfield Registration Drop Off Centers have increased the times they are available for commercial drop offs. Their new drop off days and hours are:   Greenfield, 9:00am-4:00pm, Mon-Fri; and Pittsfield, 9:00am-10:30am Mon-Fri. However, drop offs will not be accepted during dedicated Senior Hours on Wednesdays through December; check…

Online Registration Renewal and Duplicate Changes

Effective immediately, the RMV has implemented the following changes: Form 2290 for Vehicles Over 55,000 Pounds: Customers renewing vehicles over 55,000 pounds now have the option to upload Form 2290 (Heavy Highway Vehicle Use Tax Return) during the online renewal. A dedicated RMV team will review the form and send the customer a link to…

7D Pre-Registration Inspection Policy Reversal

Effective December 1, 2020, established companies with currently registered 7D vehicles DO NOT need to submit new 7D vehicles for inspection and approval by Vehicle Safety and Compliance Services (VSCS) prior to registration. VSCS approval is only required for newly formed 7D companies with no prior 7D vehicle registrations. Once the initial pre-registration inspection is…

RMV Adds Link for Requesting Help with myRMV Logins

The myRMV website uses a two-factor authentication system to protect customer data. This means that when a customer tries to log in, the system sends a security code via email or text. The customer then enters the code into myRMV to verify their identity and complete the login. If they are unable to access the…