Proof of Citizenship/Lawful Presence and Name is not an Exact Match
Proof of Citizenship/Lawful Presence and Name is not an Exact Match If a customer applying for a REAL ID presents a document for Proof of Social Security Number (SSN) with a name that does not exactly match the name on the document presented as Proof of Lawful Presence, the SSN document can be accepted in…
Reminder: No License Renewals/Reinstatements after Two Years Without Active License
Reminder: No License Renewals/Reinstatements after Two Years Without Active License Class D & M driver’s licenses cannot be renewed or reinstated after a customer has been without an active license for two years or more for any reason. This could be because the license expired, was suspended/revoked, or was surrendered.
Proof of Residency Documents from the Same Source
Proof of Residency Documents from the Same Source To apply for a REAL ID drivers’ license or ID card, a customer must present two documents to prove Massachusetts residency. There has been some confusion on whether these two documents can be from the same source. This training update serves as a clarification on the RMV’s…
New Online Inspection Station Complaint Form
New Online Inspection Station Complaint Form A new online Inspection Station Complaint Form (www.mass.gov/forms/inspection-station-complaint-form) has been created. Customers can use this form to electronically submit a complaint about an inspection station. It can be accessed from both the RMV website (www.mass.gov/rmv) and the Department of Environmental Protection (DEP) website (www.mass.gov/dep). The online form was…
Automatic Extension of Temporary Protected Status (TPS)
Automatic Extension of Temporary Protected Status (TPS) The federal government has advised the RMV that individuals from several countries have had their lawful presence in the United States automatically extended because they were given temporary protected status (TPS). Due to the nature of the extension, a new lawful presence document, such as a new…
Expanded Salvage Title Processing Locations
Expanded Salvage Title Processing Locations If an owner or insurance company wants to keep a vehicle that has been declared a total loss, it’s necessary to obtain a salvage title. Beginning April 22, salvage title applications will be processed in an expanded number of RMV Service Centers. In addition to Quincy RMV Headquarters and the…
“Non-Domicile” CDLs
“Non-Domicile” CDLs “Non-Domicile” customers are residents of foreign countries who have temporary lawful presence in the United States. Beginning April 25th, “Non-Domicile” Massachusetts Commercial Driver’s Licenses (CDLs) can be issued to customers with temporary lawful presence from most foreign countries (except for Canada or Mexico). “Non-Domicile” customers will need to meet the same identification…
ATLAS Focus Group April 2019 Update
ATLAS Focus Group April 2019 Update Big changes are afoot at the MA Registry of Motor Vehicles. In November 2019, Release 2 of the ATLAS system will go live, and new Registration and Title form will be replacing the current RMV-1 and RMV-3. And you’ll be glad to know that agents’ interests are being well…
Summary of Changes in the New MA Driver’s Manual
Summary of Changes in the New MA Driver’s Manual The English version of the new (03/2019) MA Driver’s Manual is now in the RMV warehouse and will soon be distributed to all RMV Service Centers, and will also be available on the RMV website (www.mass.gov/rmv). The new version has a purple cover and features an…
Leominster AAA Office & RMV Services Move to New Location
Leominster AAA Office & RMV Services Move to New Location
Drivers Can Now Use Specialized Features on Road Tests
Drivers Can Now Use Specialized Features on Road Tests
Policy on Outdated Residency Documents at Return Visit
Policy on Outdated Residency Documents at Return Visit If a customer applying for a REAL ID or Standard credential presents valid proof-of-residency documents upon their initial visit to a Service Center or AAA location, the residency requirement has been met for the duration of the open issuance in the system. If the customer cannot finish…
RMV Issues New Registration Form for Motorized Bicycles (Mopeds)
RMV Issues New Registration Form for Motorized Bicycles (Mopeds)
NEW Massachusetts License and ID Issuance Number Format Changes Effective 11/13/2018
NEW Massachusetts License and ID Issuance Number Format Changes Effective 11/13/2018
Registry News: Magnetic Signs Are Acceptable on Commercial Vehicles
Registry News: Magnetic Signs Are Acceptable on Commercial Vehicles
Registry News: New Danvers RMV Service Center Opens 10/29/18
Registry News: New Danvers RMV Service Center Opens 10/29/18
Registry News: Revised Law Affects Foreign Driver’s Licenses in MA
Registry News: Revised Law Affects Foreign Driver’s Licenses in MA As of July 2018, licensed drivers from any foreign country may operate a motor vehicle in Massachusetts, as long as they meet the requirements.
Registry News: New October Passenger Plate Mask
Registry News: New October Passenger Plate Mask Effective November 2018, a new plate mask will be used for October passenger plates. The new plate mask will consist of two numbers, followed by one letter, followed by three numbers. The last number will be 0 (zero). The letters I, O, Q, and U will NOT be used. …
RMV: New Guidelines for Fleet Registration Renewals
RMV: New Guidelines for Fleet Registration Renewals The end of the year is peak season for registration renewals, and the Mass. Registry has released important new guidelines to help ensure that your Fleet Renewal transactions will be processed on time. The guidelines include detailed submission procedures, mailing and drop-off times, and reminders for making sure…
Dual-Rear-Wheel Pickup Trucks May Not Need Commercial Plates
Dual-Rear-Wheel Pickup Trucks May Not Need Commercial Plates A change in the law has eliminated the requirement that all vehicles with five or more wheels on the ground have commercial plates. This is good news for the customer who owns a pickup truck with dual rear wheels strictly for personal use — they can now get passenger plates…
New Hours of Service at Quincy RMV Headquarters
New Hours of Service at Quincy RMV Headquarters Effective Monday, October 15, 2018, the business hours at the Quincy RMV Headquarters will change as follows: Service Counter: Open Monday – Friday from 9:00 a.m. to 4:00 p.m. (Previously open until 5:00 p.m.) IRP Transactions: Available until 3:00 p.m. (Previously available until 4:00 p.m.)
Reminder: Proof of Residency Documents
Reminder: Proof of Residency Documents A reminder that the address printed on a document presented for proof of residency must always match the customer’s current address which will be printed on the issued credential.
REAL ID Update: Documents Not Acceptable for REAL ID
REAL ID Update: Documents Not Acceptable for REAL ID The Department of Homeland Security has advised that the Re-Entry Permit (I-327) and Refugee Travel Document (I-571) are NOT acceptable for the issuance of a REAL ID:
RMV: ATLAS Release 2 Coming Soon
RMV: ATLAS Release 2 Coming Soon The following communication was released this morning by the RMV to business partners concerning the the upcoming Release 2 of ATLAS.
Registry-Focused Round-up at The Big Event 2018
Registry-Focused Round-up at The Big Event 2018 The Big Event 2018 has a number of registry and auto-focused sessions based on our members most frequently asked questions taking place on Saturday, October 27th. MAIA is happy to have the RMV team, including Registrar Deveney, along with MAIA’s in-house expert, Kathy Cormier on the speaking roster.…
RMV: eServices Claims History Walk Through
RMV: eServices Claims History Walk Through There has been some confusion with respect to the viewing of claims in the eServices Portal, mainly with claims which have been reversed by the Board of Appeals. Due to the confusion, the Merit Rating Bureau has sent the attached document which walks agents through the process.
RMV: New Special Plate – Habitat and Heritage
RMV: New Special Plate – Habitat and Heritage The Habitat and Heritage plate is a new two-year passenger special (PAS) plate.
Enforcement of USDOT Number Requirement
Enforcement of USDOT Number Requirement The Mass. RMV has issued a Law Enforcement Training Update with respect to the enforcement of the New USDOT Number Requirement, which took effect on September 1, 2018.
Reminder: More Vehicles Subject to US DOT Numbers – Effective September 1, 2018
Reminder: More Vehicles Subject to US DOT Numbers – Effective September 1, 2018 There has been a change to the Massachusetts State Markings Regulation 540 CMR 2:22 (regulation text below) that will take effect on September 1, 2018 for all commercial motor vehicles that weigh 10,001 lbs. or more used in Intrastate commerce.
RMV: Updated Identification Documents Checklist
RMV: Updated Identification Documents Checklist The MA RMV has made an updated version of the Identification Documents Checklist available.
RMV: 7D (Pupil Transport) Requirement Changes
RMV: 7D (Pupil Transport) Requirement Changes Beginning October 1, 2018, and continuing over the next three years, changes to school pupil transport (7D) training and vehicle requirements will take effect. Information about these changes have been sent to pupil transport companies.
RMV: Pittsfield Service Center Changes – B2B
RMV: Pittsfield Service Center Changes – B2B On August 6, 2018, in an effort to improve customer service to businesses in the Berkshires, a new B2B Center will open within the RMV’s Pittsfield Service Center.