Extension on 7 Day Law
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION We were wondering whether the police and the registry are enforcing the 7 day plate registration transfer law. Dealers that aren’t on the drive program are having a very difficult time getting appointments for their transfers.…
PIP and Med Pay
This question was answered based upon current rules, regulations & statutes in effect on May 12, 2020 QUESTION A client, a personal injury attorney, requested we remove $25000 of Medical Payment coverage from her auto policy because her company (Travelers) would not provide Medical payment until…..coverage was exhausted from PIP, her Personal Health policy,…
MAP Coverage & License Suspension
This question was answered based upon current rules, regulations & statutes in effect on April 27, 2020 QUESTION May I ask a question, please, about the MAP?If an insured is driving on a suspended license, are any of his coverages voided? We have an insured whose license was suspended and his reinstatement hearing, scheduled…
BAP and Covid-19
This question was answered based upon current rules, regulations & statutes in effect on April 22, 2020 QUESTION Curious if you’ve had feedback/questions from agencies about commercial auto during Covid. Some carriers are “allowing” us to decrease limits on some or all vehicles until client is back to work. We are hesitant to offer…
RMV Non-Essential Transactions
This question was answered based upon current rules, regulations & statutes in effect on April 22, 2020 QUESTION We have received a notice from the Springfield Registry that they will not register a trailer for one of our clients since it is “non-essential” vehicle. Is this true?
RMV Appointments
This question was answered based upon current rules, regulations & statutes in effect on April 22, 2020 QUESTION We have a customer trying to schedule an appointment on the Registry’s site, it seems there are no appointments available at any branch for a vehicle registration transaction (new or transfer), I tried it myself, only…
Dirt Bikes
This question was answered based upon current rules, regulations & statutes in effect on April 21, 2020 QUESTION Do dirt bikes need a registration if they will only be used off road? Also does the trailer that carries it (250#) need a plate?
Registry Appointments
This question was answered based upon current rules, regulations & statutes in effect on April 21, 2020 QUESTION What is going on with the registry? I have a client from out of state trying to make an appointment for new plate. There are zero appointments available for all locations. Are they totally closed. Not…
Out-of-State Violations
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION As you are probably aware, the RMV’s efforts to clear the backlog of out-of-state violations is resulting in surcharges to current MA personal auto policies. So far, we’re seeing surcharge endorsements from Commerce and Plymouth Rock.…
RMV Branches – Who Can Go
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION We have an insured who is currently in a rehab recovering from surgery. His vehicle is not working and his sister wants to gift him a vehicle. Will someone from his family be able to go…
Paying Parking Tickets
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION Are people still able to pay parking tickets in person at the RMV?
RMV Branches for Runners
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION I hope you are safe and well! Just checking in to see the latest update on runners. Last I spoke with you agents/runners could go to Wilmington/Milford RMV’s to drop off runs. Is that still the…
Personal Auto Rebates During Covid-19
This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION Our agency has had a number of inquiries asking if they will get a discount due to the fact they are not driving as much during the pandemic. I am aware of a few of the…
Registration Renewal
This question was answered based upon current rules, regulations & statutes in effect on April 7, 2020 QUESTION Do you know if a client can mail in their RTA renewal or does it need to be brought to the Registry?
Update Address for Commercial Client
This question was answered based upon current rules, regulations & statutes in effect on April 8, 2020 QUESTION I have a likely easy question – my commercial client needs to update their mailing address. I don’t see that I can do this on line. Can you confirm before we go through the efforts of…
Driver Retraining Classes
This question was answered based upon current rules, regulations & statutes in effect on April 8, 2020 QUESTION One of our younger customers had three recent driving incidents and needs to attend additional driver’s education classes to keep her driver’s license. Is the RMV still holding these classes or are they on hold?
RMV Insurance Stamp
This question was answered based upon current rules, regulations & statutes in effect on March 25, 2020 QUESTION Is the RMV allowing faxed copies of the stamped RTA for clients purchasing vehicle from private sale? Some clients don’t have printers. I know they allow for dealers to do it this way. I thought I…
Family Exemption
This question was answered based upon current rules, regulations & statutes in effect on March 2, 2020 QUESTION We have a title in the mother and sons name. The mother wants her name off the title loan is paid off. Does the son now have to pay sales tax on the car?
PAN or AHN
PAN or AHN This question was answered based upon current rules, regulations & statutes in effect on March 10, 2020 QUESTION I have a client who has welded a slide-on camper to his pickup truck. I’ve been informed the slide-on does have a running toilet. Is this pickup truck now a camper that will…
Event Cancellation – Coronavirus
Event Cancellation – Coronavirus This question was answered based upon current rules, regulations & statutes in effect on March 10, 2020 QUESTION I am looking to find coverage for a one-day event if it were to get a canceled due to the Corna virus. My insured is planning an engagement party in May at…
New Vehicle – No Title
New Vehicle – No Title This question was answered based upon current rules, regulations & statutes in effect on February 11, 2020 QUESTION Quick question for you. I have an insured that called me last week & said he was getting a 2018 truck. He picked it up Friday 2/7/20 & I haven’t received the…
Doordash
Doordash This question was answered based upon current rules, regulations & statutes in effect on February 12, 2020 QUESTION I have a client who is looking into part-time with Doordash. How is personal lines client addressing using personal vehicle for doordash? Any thoughts?
Surcharge
Surcharge This question was answered based upon current rules, regulations & statutes in effect on February 19, 2020 QUESTION If a client hits a barrel that falls out of the back of a truck on the highway, can they be surcharged? Thank you!
Roommates
Roommates This question was answered based upon current rules, regulations & statutes in effect on February 19, 2020 QUESTION Personal auto policy, individual rents a room with several other “housemates”/Roommates. He doesn’t speak to them, no idea who they are. Carrier is asking to be added to his auto policy. There a ruling on…
Condo
Condo 9is question was answered based upon current rules, regulations & statutes in effect on March 3, 2020 QUESTION Question, if a condo master policy includes earthquake coverage but the HO6 policy does not, if there was an earthquake loss, would the loss assessment apply or does it have to be a covered loss….…
Trailer Only Policies
Trailer Only Policies 9is question was answered based upon current rules, regulations & statutes in effect on March 5, 2020 QUESTION We are being told by our carrier that their new company portal will no longer support “trailer only” policies, so they are going to be non renewing the policies unless we add a…
Rear End Collision and Glass
Rear End Collision and Glass 9is question was answered based upon current rules, regulations & statutes in effect on March 5, 2020 QUESTION Have an insured who was rearended. He filed a claim through the other carrier. They are paying for the damage to his bumper, but the collision also caused drivers side window…
Commercial Auto and SDIP
Commercial Auto and SDIP 9is question was answered based upon current rules, regulations & statutes in effect on March 5, 2020 QUESTION We have a client that has both a personal auto policy and a business auto policy with us. The insured backed into a snow bank and caused damage to the truck that…
Stamped RTA and Coverage
Stamped RTA and Coverage 9is question was answered based upon current rules, regulations & statutes in effect on March 6, 2020 QUESTION I hope you have been well. Question for you – if we stamp an RTA, is coverage for that vehicle considered bound? Ie. If we forget to send a change request to…
RMV and Blank Checks
RMV and Blank Checks 9is question was answered based upon current rules, regulations & statutes in effect on March 6, 2020 QUESTION Our runner brought in a notice on the checks-dated 2/25/2020 B2B CHECK Policy & Bulk Transaction and it refer me to the cash manual chapter 1 but I can’t find the manual.…
Vanity Plate and Signage
Vanity Plate and Signage 9is question was answered based upon current rules, regulations & statutes in effect on March 6, 2020 QUESTION One of our insureds has a vanity plate- she owns a business and has a magnetic sign that she puts on her door for advertising…does she need to change to a commercial…
Auto Rental on Vacation
Auto Rental on Vacation 9is question was answered based upon current rules, regulations & statutes in effect on March 6, 2020 QUESTION My client is renting a vehicle for vacation in US and wants to allow a relative to drive the rental. She isn’t going to take the insurance through the dealer, so relying…
Named Insured on MAP
Named Insured on MAP 9is question was answered based upon current rules, regulations & statutes in effect on February 27, 2020 QUESTION I am looking for the verbage for Mass Auto that states the policy Named Insured must match the vehicle title and registration. Thanks
UBER/LYFT & Door Dash
UBER/LYFT & Door Dash 9is question was answered based upon current rules, regulations & statutes in effect on February 27, 2020 QUESTION We have a client who does Door Dash,, Uber and Lyft. Personal policy does not cover Door Dash at all, food delivery. He does not qualify for Commercial Auto. He has had…
MAP vs BAP and Mopeds
MAP vs BAP and Mopeds 9is question was answered based upon current rules, regulations & statutes in effect on March 1, 2020 QUESTION Hi. Thanks for your help in the past; we’re seeking some more helpfulness! Three questions: Do you have a good summary, or can you refer us to one, which describes the…
Leased Vehicle Buy Out
Leased Vehicle Buy Out This question was answered based upon current rules, regulations & statutes in effect on February 26, 2020 QUESTION I have a client who had a lease under his name, but has decided to purchase the vehicle for his business. I’m in the process of completing the RTA. My understanding is…
Cancel a Registration Once Vehicle is Registered to Another
Cancel a Registration Once Vehicle is Registered to Another This question was answered based upon current rules, regulations & statutes in effect on February 18, 2020 QUESTION How do I cancel a registration for my customer when the vehicle is already registered to another person?
Trade In Allowance
Trade In Allowance This question was answered based upon current rules, regulations & statutes in effect on February 18, 2020 QUESTION I had a call from an insured. She was told the following: Mass will not allow trade in allowance for Construction Trailers or Mobile Equipment (plated) any longer? Can you please check on this…
DOT and SDIP
DOT and SDIP This question was answered based upon current rules, regulations & statutes in effect on February 18, 2020 QUESTION I have an insured asking if he was surcharged when driving his DOT registered vehicle by a DOT officer, should that/would that show as an incident on his driver’s license, as well? He…
Vehicle Going From Business to Individual
Vehicle Going From Business to Individual 9is question was answered based upon current rules, regulations & statutes in effect on February 18, 2020 QUESTION I have an insured that wants to change his business vehicle to personal. He has a title from the lienholder but it’s made out to the company name. What do…