RMV Now Doing In-Person License & ID Renewals
The RMV is now processing in person license (all classes) and ID card renewals in all service centers that are open for licensing/ID transactions. Both REAL ID and Standard licenses and ID cards are available during in person renewals. A service center reservation is required.
New Cape & Islands License Plate Prefix
A new plate prefix has been created for Cape Cod and Islands plates. The new plate prefix will begin with “CP” followed by one to four characters. The letters “I”, “O”, “Q”, and “U” will NOT be used.
MAP Trailer w/Business Use Exclusion
This question was answered based upon current rules, regulations & statutes in effect on September 04, 2020 QUESTION We have a policy question on trailers. Client has a personal auto policy with pickup with business use in his personal name. He wants to add a trailer GVW 15,000. Are there any exclusions on the MA…
Reassignment of Reserve Plate
This question was answered based upon current rules, regulations & statutes in effect on September 11, 2020 QUESTION Do you know if a passenger reserved plate can be transferred to a family member?
Appraisal for Antique Vehicle
This question was answered based upon current rules, regulations & statutes in effect on September 22, 2020 QUESTION We have an insured that purchased a 1935 Ford auto, with a CT assignment of ownership. He paid $2000 for it and put a lot of work into it to make it road worthy. He also has…
CARVANA
This question was answered based upon current rules, regulations & statutes in effect on September 22, 2020 QUESTION Have you had any experience with anyone buying a vehicle with CARVANA or an online dealer? I have an insured who is trying to purchase a vehicle through CARVANA (and online car dealer) They advised the client…
Tech Talk: Low Interest Rates…New Purchases…Refinancing…and Bank Requests
By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW — VP of Technical Affairs First …don’t forget our annual convention! MAIA’s Big Event 2020 Conference & Trade Fair is happening November 5th and 6th. There’s a new twist – it’s VIRTUAL! Take a look … some really great stuff you don’t want to miss!
Resolving Issues with Revocations & Rejected Renewals
The Registry of Motor Vehicles is working on a solution to two issues that may be affecting your reporting of MA auto insurance policies to the RMV and/or your customers. One is an issue with the revocation process that is resulting in the creation of an immediate 10-day revocation notice in error. The other issue…
Personal or Commercial Policy
This question was answered based upon current rules, regulations & statutes in effect on September 22, 2020 QUESTION I have a question please. I have a client who had a 2018 Ford F350 which is on a personal policy. He is replacing it with a 2021 Ford F450 that weighs 14,000 pounds and does not…
Registration Drop Off Center Email Address
Effective Monday, September 28th, there will be a dedicated email address for Registration Drop Off Centers: [email protected] Customers should be advised to send an email to this address if it has been more than 4 days since they dropped off their transaction, they have not received an email from the RMV, and they have checked…
Travel Trailers and Temp Plates
This question was answered based upon current rules, regulations & statutes in effect on September 25, 2020 QUESTION I have a client purchasing a travel trailer in Maine that we will be putting on his Mass Auto policy for Collision and Comprehensive coverage. He is driving up to pick the unit up today. The Maine…
RMV Service Center Openings & Changes Happening in October
See updates made 10/14/2020 regarding temporary changes at Greenfield RMV. In October, two RMV Service Centers will open or change their hours, Wednesday appointments for customers 75 or older to renew their licenses/IDs will be extended and expanded, and there will be several changes to Registration Drop Off Centers.
Electronic Signatures on Certain RMV Forms
Effective September 24th, certain RMV and Department of Revenue (DOR) forms can be signed by customers using Electronic Signatures/eSignatures and submitted during dealer sales or casual sales. Note: The RMV is currently evaluating other forms to determine if Electronic Signatures/eSignatures can be accepted on them.
New SinglePoint Functions Can Save You Trips to the RMV
We want to make sure our members are aware that Boston Software’s SinglePoint, which allows agents to complete RMV transactions online, can now handle even more ATLAS functions and transactions, including RMV Lookup, RTA Prefill, RMV Get Ready, and RMV Registration Processing. SinglePoint’s capabilities can save you and your insureds time and frustration by preventing…
New Pre & Post Drop Off Information Sheets at RMV Drop Off Centers
As of September 18th, the MA RMV is using two new information sheets for customers at Registration Drop Off Centers. One for is PRE drop off, to explain how the drop off centers work; and the other is for POST drop off, to explain the next steps.
Nantucket RMV Now Open / Worcester RMV to Change Hours
Over the next few weeks, the following RMV Service Centers will either open for certain transactions or change their hours.
RMV Pilots a Drop Off Center Escalation Process
Effective September 8th, the Haverhill and Wilmington Registration Drop Off Centers will pilot a new escalation process for work that was previously submitted, was not completed, and was issued an Application Status Letter. This will streamline the process for runners and agents and ensure returned work is completed in a timely fashion. There will be…