New CDL Road Testing Standard
October 10, 2023 Effective October 10, 2023, the RMV will begin administering commercial road tests using the new American Association of Motor Vehicle Administrators (AAMVA) modernized testing standard. Any applicant who is scheduled for or taking a full CDL Skills Exam on or after October 10 should be prepared to test on the new modernized…
Revised Driving Record and DPPA Forms
October 3, 2023 Due to the Work and Family Mobility Act (WFMA), many RMV records request documents have been revised. Attached is a training update with the details of the change. The revised Driving Record Request form and the Request for Personal Information RMV Records (DPPA) are posted on mass.gov. Questions? Contact Kathy Cormier at 508-634-7353…
Non-Profit and Liability for Employee’s Auto
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question My question is this – if a non-profit corporation carries symbols 7 & 8 on an MA Auto coverage form, will liability coverage respond to an accident in a vehicle rented by an employee or volunteer for…
Announcing a New MAIA Program and a Participating Agency’s Grand Opening
We are pleased to announce a new program at MAIA! For the past six months, we have been piloting MAIA’s Agency Launch Program, a development opportunity for new agencies. Agency Launch is a two-year commitment between MAIA and the new agency designed to expose the principal agent and select staff to resources and necessary education…
Revised Registration and Title Application
October 2, 2023 The Registration and Title Application (TTLREG100) has been revised. The changes are as follows: The option “Apply for a non-resident short-term registration” was added to the “I want to” section at the top of the form. Several fields were enlarged to provide more space for customers to enter information. The Registration and Title…
Revised B2B Policy
October 2, 2023 To establish controls and standards for Business-to-Business (“B2B”) service and operation in RMV Service Centers, effective October 16, the RMV B2B policy has been revised. View the full update here. View the B2B Center Cover Sheet here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
2023 MAIA Annual Meeting Announcement
NOTICE TO THE MEMBERS OF THE MASSACHUSETTS ASSOCIATION OF INSURANCE AGENTS OF THE 2023 ANNUAL MEETING. In accordance with Article XI, Section 1 of the bylaws, notice is hereby given to the members of the Massachusetts Association of Insurance Agents, Inc., that the Annual Meeting of the Association will be held on Friday, November 3,…
BAP Pollution Claim – Covered or Not?
September 25, 2023 Written By: Irene Morrill, CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW – Vice President of Technical Affairs, MAIA Convention is getting closer…November 2-5 at the Westin Boston Seaport, Boston, MA. As usual, there is a myriad of seminars and things to do! My Friday and Saturday classes are one-hour seminars based…
New Electric Vehicle Plate Prefix
September 20, 2023 A new plate prefix has been created for Electric Vehicle plates. The new plate prefix will begin with “VE” followed by one to four characters. The letters “I”, “O”, “Q”, and “U” will NOT be used. These plates will be available in RMV Service Centers and EVR locations beginning the week of September 18.…
2023 Q2 Massachusetts Quarterly P & C Marketplace Summary
You are being provided this 2023 Q2 Quarterly P&C Marketplace Summary covering the Massachusetts Property and Casualty (P&C) Insurance Marketplace as a benefit of your membership with the Massachusetts Association of Insurance Agents (MAIA). Takeaways from the 2023-Q2 Summaries: • The data shows market conditions in Q2 are firming, as we read and hear about…
Disability Tax Exemption
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I hope all is well with you. I have a friend that I am trying to help out as her dad’s insurance person is not helpful with a question she has. I am hoping you can assist…
New Saturday Hours and New Road Test Locations
September 12, 2023 Beginning September 9, the following two RMV Service Centers will be open on Saturdays from 9:00 AM – 4:00 PM. Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Fall River Leominster The following new road test locations will open the week of September 11. These new locations will…
Special Mobility Equipment
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I saw today’s question and answer. In regard to employees who use their vehicle as part of their job – my thinking was that their vehicle didn’t need to be a class 30. It is not THEIR…
MA Auto and Total Loss
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I have a MA carrier, written through MAIP, who is advising that ACV is not the same as replacement value on a totaled vehicle, with the same like, kind, and quality. I’ve never had a carrier respond…
Text Messages from IVR
August 29, 2023 Beginning today, August 25, at 5 PM, the RMV’s IVR (Interactive Voice Response) phone system will have the ability to send SMS (text) messages to customers who request one. Initially, this will only be available for two Medical Affairs transactions (new and replacement disability plates/placards), but will eventually be expanded to additional transactions,…
Registration vs. Coverage Start Date
*This question was answered based on current rules, regulations & statutes in effect as of July 2023. Question I have a kind of silly question regarding registering your car and when coverage beginnings. Does coverage start when the vehicle is registered or starts on the date of purchase? For endorsement purposes, do we add a…
New Road Test Locations and Providers – REVISED
August 23, 2023 The Central Mass Safety Council (CMSC) road test locations all opened today. Also, due to driving school commitments on Saturdays, the DCR locations will only be open on Mondays on a case-by-case basis. View the revised update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
RMV Translation Certification Requirements
August 22, 2023 The RMV will accept documents that are not in English if they are accompanied by a certified translation. Both the translation and certification must be printed on the letterhead of the certifying entity. Translations do NOT need to be notarized. Read the full update here. Also attached are the following: A new “Translation Certification…
Additional Saturday Hours
August 22, 2023 Three additional RMV Service Centers will soon be open on Saturdays from 9:00 AM – 4:00 PM: Revere – beginning August 19 Fall River – beginning September 9 Leominster – beginning September 9 Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Read the full update here.…
In Auto Insurance – When Does Insurance Start?
August 22, 2023 Written By: Irene Morrill, CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW – Vice President of Technical Affairs, MAIA Over the last few months, there have been a few email issues about when auto insurance becomes effective and what happens when the insured doesn’t get the plate “in a timely fashion.” One…
Company Manager Rosters & Bulk Registration
With our new system, we want to ensure your agency is set up correctly! Company Managers can update company information (address, phone, website, etc.), add and/or remove employees, and register anyone for classes or our Big Event! If you are listed as a Company Manager for your agency, please log in to your account here and review your company…
Where to Locate Number One Insurance on MAIA’s New Website!
Follow the instructions here to locate Number One Insurance Agency webpages, applications, and additional information you need to serve your agency! Find helpful information, including: Coverage for Your Agency Coverage for Your Clients Big “I” Markets – IIABA’s Online Markets Platform Broker Sign-Up & Support – Sign-Up or Update Your Agency’s Info
Update Your MAIA Member Account
Please update your MAIA member profile by following these instructions to ensure we can communicate with you effectively. Your information must always be accurate and up-to-date so we can better serve you, your staff, and your clients with your MAIA membership. View the complete step-by-step guide here.
New Road Test Locations and Providers
August 15, 2023 The RMV has entered into several new partnerships to expand the number of road test locations throughout the state. These new locations will not offer any transactions other than Class D Road Tests. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Work and Family Mobility Act (WFMA) Updates
August 15, 2023 With the Work and Family Mobility Act (WFMA), the RMV has updated the checklist for Acceptable ID Documents. There are now two checklists. Also, the Driver’s License, Learner’s Permit, or ID Card Application has been revised to include section B8 regarding customers who do not have a SSN and what is required. REAL ID,…
Power of Attorney for Registration and Title Transactions
August 15, 2023 Effective August 21, the RMV has created a new Power of Attorney (POA) form and has standardized the rules for how and when a POA is required whenever a third-party agent (a designated person, partnership, or corporation) is signing any document necessary to process a registration or title transaction on the behalf…
Coverage for Autos with Handicap Equipment and Drivers
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question We had an inquiry about where to go on coverage. I believe we would need to write a ceded commercial auto policy as I do not believe it would qualify for Mass personal auto. Can I get…
Senior Appointment Scheduling – Revised
August 8, 2023 Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated appointment line at 857-368-8005, Monday through Friday, from 9:00 a.m. to 5:00 p.m., to schedule a license or ID appointment. Senior appointments can be scheduled for most RMV Service Center locations during any available time Monday through Friday…
Portuguese Driver’s Manual
August 8, 2023 A Portuguese version of the July 2023 Passenger (Class D) Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It will also soon be available to order on the RMV website. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Road Test Locations in Braintree and Mattapan
August 8, 2023 Class D Road Tests are now available for all customers at the new Granite Plaza location in Braintree. This location is in addition to the road test services available at the Braintree Service Center on Plain Street. Beginning Monday, August 7, Class D Road Tests will also be available for all customers at…
Removable Equipment
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question Being a Jeep owner myself, I’m not sure why my brain never chewed this one around before, but it came up with a customer, so I wanted to be sure – Wranglers have doors and a roof…
New Certification Requirement to Access the RMV System
July 31, 2023 Per 940 CMR 37.00, each end user, is required to certify compliance to permit access to the RMV records. Accessing the portal as an end user, on or after July 31, 2023, will serve as certification that you have agreed to the new requirements. When logging into the portal, there is language confirming you and your business accepts the certification,…
2023 Q1 Massachusetts P&C Premium Summary
You are being provided this 2023 Q1 Massachusetts P&C Premium Summary covering the Massachusetts property and casualty (P&C) insurance marketplace as a benefit of your membership in the Massachusetts Association of Insurance Agents. 2023 QUARTERLY ENHANCEMENTS: First is the addition of the “Fee Prognosticator, after Bob Fee suggested it at the IAAE summer meeting last year,…
Canadian Vehicles
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question We had an insured come in with a vehicle that was gifted to him from his parents in Canada. Do you know what we need to do to get it registered in Massachusetts? Thanks! Answer Kathy Cormier:…
Drones
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question Hope all is well. I was browsing through your Tech Talks, looking to see if you did one on Drones. I tried to search by Drones, and nothing came up. If you did one, will you please…
Senior Hours and Saturday Hours
July 18, 2023 Customers age 65 and older, and customers with disabilities, can schedule a senior appointment for most RMV Service Center locations during any available time Monday through Friday between 9:00 a.m. and 5:00 p.m. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
July 18, 2023 Effective July 12 at 6 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. These features were previously announced and planned for June 14 but were delayed due to testing issues. View the Exam Requirements here. View the Instructions here. Questions?…
Expanded Service Center Hours and New Road Test Locations – Revised
July 18, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation have expanded, and new road test locations have been added. Saturday hours for seven locations have been posted as well. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Attention: EVR Permit Holders
July 18, 2023 If your EVR Permit Holder location has any name, ownership, or address change, you MUST notify the EVR Department and your Service Provider in advance. There are documents that are required for both the Service Provider and the RMV/EVR Department that must be completed for these types of changes. When the EVR…
Every Business Has an Auto Exposure, Whether They Own an Auto or Not
June 20, 2023 Written By: Irene Morrill, CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW – Vice President of Technical Affairs, MAIA Happy …rainy July – a great month if one is a duck! Yet another agent email question seemed like a good tech talk, so here goes. Agent Question: We insure a body shop,…