RMV Procedures for Voluntary License Surrenders
Customers can surrender licenses for medical or for non-medical reasons. Non-Medical Surrenders Non-medical surrenders can only be processed in RMV service centers. They are processed as Massachusetts ID Card issuance transactions and the customer will need to present a completed Driver’s License, Learner’s Permit or ID Card Application, present lawful presence documentation if required, and…
Birth Certificate for License Renewal
This question was answered based upon current rules, regulations & statutes in effect on November 27, 2020 QUESTION CONSUMER QUESTION: I have 2 versions of my birth certificate (long form and short form), but neither has a certification number. How do I get my driver’s license?
Register Vehicle in Name of Trust
This question was answered based upon current rules, regulations & statutes in effect on November 10, 2020 QUESTION I have a client who is deceased, the client has a large amount of vehicles (registered in his personal name) that the attorney would like to register in the name of a trust. It is a irrevocable…
RMV Documents and Electronic Signatures
This question was answered based upon current rules, regulations & statutes in effect on October 01, 2020 QUESTION Can you direct us to correct person to confirm if RMV will take docusign documents?
Trailer, Camper, Antique, and Vanity Plate Renewals
Trailer, camper, antique, and vanity plates expire each year on November 30th. Due to a system issue, any new trailer, camper, antique, or vanity plates registered with a temporary plate from now until 12/1 cannot be renewed online. Customers should be urged to either wait until 12/1 to register OR renew the plates at the…
Wednesdays at 17 RMV Locations Are for Customers Age 75+ to Renew Expiring Licenses ONLY
Massachusetts law requires drivers age 75 or older to renew their licenses in person. To provide a safer space for older adults to conduct these transactions, the RMV has designated Wednesdays throughout the months of November and December for these customers only. The following service centers will be dedicated to processing license renewals for older…
GVWR for Commercial Registration
This question was answered based upon current rules, regulations & statutes in effect on October 01, 2020 QUESTION Hi Irene! I hope you are staying healthy and safe! Not sure if you can assist me with this, but we are trying to find out what the gross weight limit is of a vehicle before it…
Purchase of Leased Vehicle
This question was answered based upon current rules, regulations & statutes in effect on October 02, 2020 QUESTION Wondering if you would answer a few question. We have a commercial lines auto policy on a leased vehicle to our INC. insured. The principal is buying out the lease in his individual name with a lienholder…
Carrier Endorsement for HHMs
This question was answered based upon current rules, regulations & statutes in effect on October 02, 2020 QUESTION One of our insurer’s will add drivers to our insured’s policy if they share the same address on their license. They do not notify the insured and only send us an e-mail stating this below. Are they…
Third Party Rental
This question was answered based upon current rules, regulations & statutes in effect on October 06, 2020 QUESTION If my insured was in a car accident and he doesn’t have rental can an insurance company who is at fault say they want to fix everything in order to give my insured a rental or can…
Private Party Vehicle Purchase
This question was answered based upon current rules, regulations & statutes in effect on October 06, 2020 QUESTION Quick question if you don’t mind. Pretty sure I already know the answer, but want an expert opinion before I email back our insured. Our insured is looking to purchase a truck from a private party in…
MAP Claim Question
This question was answered based upon current rules, regulations & statutes in effect on October 07, 2020 QUESTION I hope you are well. I have an insured who was volunteering for a landscaping activity. He had a trailer attached to his truck and while they were loading a tractor onto the trailer, the back of…
RMV State of Emergency Extensions
This question was answered based upon current rules, regulations & statutes in effect on October 08, 2020 QUESTION Was wondering if you could help. I know that the transfer rule was extended and I found the executive order from Governor Baker but that says the it shall remain in effect until the earlier of August…
Moped and MAP
This question was answered based upon current rules, regulations & statutes in effect on October 13, 2020 QUESTION Good morning and I hope you and yours are happy and well… what a year! Our agency has a client with a son who attends Clemson University in South Carolina. The insured tells me his son bought…
Vehicle Transported to Puerto Rico
This question was answered based upon current rules, regulations & statutes in effect on October 13, 2020 QUESTION Hope this email finds you well. Do you have and answer for or can you point me in the right direction concerning an insured (safety ins) is moving to Puerto Rico and shipping her vehicle. Does the Mass Insurance…
Changing a Garaging for Business
This question was answered based upon current rules, regulations & statutes in effect on October 19, 2020 QUESTION When changing a garaging address for a business vehicle we are required to send in a form and the RMV-1 to the registry, is there a fee for that as well?
UPDATE: New Process for Customer Printing Temporary Docs
MAIA issued a Special Bulletin on 11/2/2020 about the RMV’s new central distribution process for certain plates and registrations ordered through the Registration Drop Off Centers. This notice updates and clarifies that information.
UHaul Rental
This question was answered based upon current rules, regulations & statutes in effect on October 23, 2020 QUESTION My insured rented a uhaul box truck (for personal use) an hit a telephone pole I am correct in thinking the personal policy would not respond as the truck is a commercial type vehicle not a private…