Online Learner’s Permit Exams Available in All ATS Languages
Beginning January 14th, online Class D and Class M Learner’s Permit Exams will be available in ALL of the languages that are available through the Automated Testing Station (ATS). Customers will be able to choose any of the following languages when taking an exam online.
Please Fill Out Cover Sheets Completely When Doing Registry Drops!
The Registry has asked us to remind our members that cover sheets must be filled out completely for individual and commercial transactions brought to Registration Drop Off Centers. They have noticed a trend where agents/runners/dealers are skipping some sections on the cover sheets, and then the clerk does not have what they need to finish…
Principal Place of Business
This question was answered based upon current rules, regulations & statutes in effect on November 13, 2020 I have a question on a Maine registered vehicle. I have a commercial insured (Massachusetts business) that has reregistered one of his commercial trucks in Maine that was previously registered in Massachusetts. My Massachusetts auto carrier indicates…
BAP Rate Change Mid Term
This question was answered based upon current rules, regulations & statutes in effect on November 13, 2020 I have a Customer with Progressive -on a Commercial Auto policy. When we wrote the policy back in May the Premium was around $21,000 Since then they have continually increased the Premium – It is now around…
Commercial Credentials (CDLs & CLPs) and Medical Certificates Extension
The expiration dates for Commercial Driver’s Licenses (CDLs), Commercial Learner’s Permits (CLPs), and CDL Medical Certificates have all been further extended to February 28, 2021. Customer records will be updated to reflect the new expiration date.
Registration vs. Insurance Coverage
This question was answered based upon current rules, regulations & statutes in effect on November 13, 2020 We are having a debate in the office regarding coverage once an RTA is stamped. For instance, we are writing a new policy effective today. RTA dated and stamped today for new plates. The insured has the…
OOS Vehicle new to MA
This question was answered based upon current rules, regulations & statutes in effect on December 09, 2020 I hope you can help clarify for me regarding registering and titling vehicles from out of state. I have an insured who recently moved from Michigan and is looking to register and title his 2 vehicle in…
Home Binder
This question was answered based upon current rules, regulations & statutes in effect on December 10, 2020 You might be my auto expert but now I have question on home for anyone that wants to help me. I have a mortgage company insisting on a replacement cost estimator for a closing. I don’t think…
Commercial Registration Renewal Mailing Delays
The RMV is processing commercial registration renewals on the same day they are received. However, due to mailing delays with the U.S Postal Service, it is taking longer than usual for customers to receive their new registrations and decals in the mail. Once these renewals have been processed, ATLAS will show that they have been…
ACV or RC
This question was answered based upon current rules, regulations & statutes in effect on December 17, 2020 I hope all is well. I am hoping that you can clarify something for me. I have an insured who’s dwelling and shed was hit by a tenant driving his vehicle and then took off and was…
Registration Renew One Owner Passed Away
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 I’m having a brain cramp with this one. I have a client with revoked plates, that are in the name of her deceased husband and her. We need to reinstate the plate. Do I issue the RTA…
RMV Adds First-Time Drivers Webpage
The RMV has created a new webpage for first-time drivers: www.mass.gov/guides/first-time-driver-start-here
License Surrender for Medical Reasons
This question was answered based upon current rules, regulations & statutes in effect on December 7, 2020 My client needs to turn in her license she is no longer driving due to her eyesight. AAA told her that the Wilmington RMV branch cannot due MA Id’s to replace her license. She lives in Woburn what…
Dealership Fees and Sales Tax
This question was answered based upon current rules, regulations & statutes in effect on December 2, 2020 Have you ever heard of car dealerships charging sales tax on their document preparation fees?
Lease Buy Out
This question was answered based upon current rules, regulations & statutes in effect on November 2, 2020 Insured bought out lease. Is the leasing company required to fill out and sign RTA application. If not would we just treat it as private sale and issue RTA from the agency? Thanks in advance for your help…
Senior Wednesday Hours Extended Through January at Many RMV Locations
Dedicated Wednesday appointment hours for customers 75 years of age or older will continue through January at the 17 RMV locations listed below. Senior hours vary by location, but most are 9:00 a.m. to 10:30 a.m. These appointments will be available to all customers 75 years of age or older so that they can transact…
Personal Vehicle Pulling Commercial Trailer
This question was answered based upon current rules, regulations & statutes in effect on November 2, 2020 QUESTION A client of mine came to me stating that he is purchasing a utility trailer under the company name, and the company does not currently have an a business auto policy. The trailer will be towed by…
Waiver of Deductible
This question was answered based upon current rules, regulations & statutes in effect on November 4, 2020 QUESTION I hope you can help me. I have an insured that is considering dropping her waiver of deductible for collision coverage. I’ve gone back and forth and am hoping you can send me the actual endorsement or…