Updating Corporation Information in RMV

This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I have a client who changed his address with the secretary of state, but it has not been updated at the RMV.  He is trying to register a new vehicle and can’t get it done because of…

Boston Software and RMV Transactions

This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I heard this on the news and the article is attached below.   It says the RMV joined forces with Boston Software so we can renew reg’s online for our clients.  I’m not sure why Boston Software is…

New Cover Sheet Required When Dropping off B2B Bundles

Agents and runners take note! The RMV has created B2B Drop Off Cover Sheets, which must now be completed and included with your bundle any time you are dropping off transactions for processing. Each B2B service center location has its own drop-off cover sheet: Attleboro, Boston, Braintree, Chicopee, Haverhill, Milford, and Wilmington. 

REAL ID Fees Waived for Online Renewal

This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I was supposed to renew my license on June 1st.   I want the real ID.   Can you translate this please?   Can I now renew my regular license then upgrade later to the real ID at no additional…

Permit Only and New Registration

This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION Can someone who has a permit no license yet,  register a vehicle in his name and add another person with licence on the RMV-1? He said he is getting his license back 7-29-20 but, to register the…

RMV Service Center Openings and Changes on 7/20

On July 20th, the following RMV Service Centers will either open for certain transactions or change their hours.

Title Only Transaction

This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I have an insured who needs to do a title only application –we tried to make an appointment and RMV says it must be mailed in.  What must be mailed? Original title, RTA, bill of sale and…

Trailer and BAP Only

This question was answered based upon current rules, regulations & statutes in effect on June 26, 2020 QUESTION I hope you are keeping well. We have a scenario where a client has a BAP for their cars. They have bought a boat in their personal names and want to register the trailer. Since they have…

WC driving to work?

This question was answered based upon current rules, regulations & statutes in effect on June 26, 2020 QUESTION I have a customer insured under a commercial auto policy, he also has private passenger vehicles with rate class 30, he owns an excavating company. He was curious he or an employee gets hurt driving to work…

Commercial Auto vs. Equipment Floater

This question was answered based upon current rules, regulations & statutes in effect on June 6, 2020 QUESTION I need your guidance please.  I have a CAT Loader that is registered with a plate, it goes on the road.  However, it is scheduled under both the Auto and IM policies. Should it be just on…

RMV Now Scheduling Road Tests at These Locations

Class D and M road tests are now being conducted at the following RMV Service Centers:  Braintree Brockton Haverhill Leominster Milford Pittsfield Plymouth Springfield Taunton Watertown Wilmington. 

New Online Duplicate Learner’s Permit Transaction

Effective Thursday, July 2nd, a new duplicate learner’s permit transaction will be available through the MA RMV’s Online Service Center at Mass.Gov/RMV.  Customers can use this transaction to pay for and print a duplicate permit.  This will prevent the need for customers to visit a service center before their road test if they have lost…

Motorcycle Inspection Stickers Will Not Expire Until July 30

A further extension has been implemented for motorcycle inspection stickers. All motorcycle inspection stickers will now expire on July 31, 2020, consistent with the extension for all commercial and non-commercial inspection stickers. They had previously been extended only to June 30th.

IRP (Apportioned) Plates Expiration Extended by 3 Months

Good news! In response to the COVID-19 pandemic, all currently active Massachusetts International Registration Plan (IRP) registrations that are due to expire on June 30, 2020 are now valid through September 30, 2020.

Temporary Change to JOL 6 Hours Driving School Observation Requirement

Instead of the 6 hours observing another student driver that is normally required, individuals with a junior operator’s license (JOL) can complete an additional 6 hours of supervised driving with a parent, guardian, or designee.

7-Day Law for Registration Transfer Temporarily Extended to 21 Days

The grace period to register a new vehicle has been extended from 7 days to 21 calendar days from the date a customer loses possession of their previous vehicle.

Traffic Violations that are Criminal

This question was answered based upon current rules, regulations & statutes in effect on March 31, 2020 QUESTION You sent me a link or a file that discussed MA traffic violations and which were criminal …for the life of me I can’t find it ..do you have it in the next 30 minutes?

RMV Service Center Openings and Changes on 6/29

On June 29th, the following RMV Service Centers will either open for certain transactions or change the transactions they are processing.

Trailers

This question was answered based upon current rules, regulations & statutes in effect on April 1, 2020 QUESTION We have an insured (commercial landscaper) that purchased an 8,000 lb. hydro seeder trailer from Georgia at a government auction, and was not given a title for it, just an invoice showing paid in full, which is…

Leased Vehicles

This question was answered based upon current rules, regulations & statutes in effect on April 2, 2020 QUESTION I get these calls on leased vehicles and registrations and never am quite sure of the procedure. This one is buying out lease; she has a C&I plate she kept from last vehicle. So I don’t know…

7D Vehicle Registration Requirements

Effective immediately, two changes have been made to the registration requirements for School Pupil Transport (7D) vehicles.

RMV Opening Haverhill B2B Service Center June 29

Due to the evolving situation with COVID-19 (coronavirus) and in an effort to continue protecting RMV staff, customers, and business partners, the RMV is opening a new, dedicated B2B Center at the Haverhill Service Center on Monday, June 29, 2020.

Kids at School

This question was answered based upon current rules, regulations & statutes in effect on April 8, 2020 QUESTION I hear conflicting scenarios regarding parents excluding their kids while away at school.I hear some agents tell parents to NOT let their kids drive anyone else’s cars while excluded and I hear others say they can drive…

Tech Talk: Protest? Riot? Insurrection? Terrorism? What Just Happened and… Is It Covered?

By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW  — VP of Technical Affairs 

RMV Registration Changes: IRP Expirations, Reinstatements & Renewals

Beginning immediately, the RMV is implementing the following registration-related changes:  1) IRP expiration date has been extended to September 30th; 2) Select insurance agents can process registration reinstatements; and 3) The option to renew in-person has been removed from the RMV-2 form.  

Good News! RMV Allowing B2B Online Payments

The RMV has added an option that allows eligible B2B customers to make online payments. This new option will simplify the B2B process and make the pickup of your work seamless. When your transaction has been processed, the RMV will send you an email with a link to submit your payment for all transactions using…

Obtaining Driver Information

This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION Hi there – hope this email finds you and your loved ones safe and well. We have a MA Livery client who indicates that is telling us that in MA, the process for taxi companies is that…

RMV Supervised Driving Receipt: Not a Learner’s Permit, But Close

Due to COVID, the MA RMV is allowing 16-year-olds to take the Learner’s Permit Exam online. Although these teens cannot get a Learner’s Permit until they visit an RMV location to present ID and get their photo taken, the RMV can issue a Supervised Driving Receipt. As outlined last week in the Governor’s Executive Order,…

Rental and Covered Operators

This question was answered based upon current rules, regulations & statutes in effect on April 13, 2020 QUESTION I have a client..he has a MA Auto, MA License. His daughter lives in NY and will be staying at his home in NY (secondary home). She does not have a vehicle. She will be renting a…

CDL Medical Certificate Waiver Through September 30

The Federal Motor Carrier Safety Administration (FMCSA) has waived the requirement for valid CDL Medical Certificates (DOT Medical Cards) for customers with certificates that expired on March 1, 2020 or later. These customers have until September 30th to obtain a new certificate; if they do not, their CDL will be downgraded on October 1st.

Motorcycle Only Policy and Trailer

This question was answered based upon current rules, regulations & statutes in effect on June 16, 2020 QUESTION Our insured who only has a motorcycle wants us to do an RTA for a homemade trailer. Can I stamp an RTA if he doesn’t have a vehicle to pull it?

2A Same Agent Different Company

This question was answered based upon current rules, regulations & statutes in effect on June 12, 2020QUESTION Hoping everyone is doing well. Could you please tell me if it is mandatory to issue a 2A form or a signed LPR when an agent transfers an existing client to another carrier? Seems like a waste of…

New Executive Order Modifies Additional RMV Transactions

Governor Baker’s office has released another executive order addressing RMV issues with the goal of limiting in-person transactions. Signed June 12, 2020, this order affects drivers with learner’s permits, people seeking a REAL ID, and those who need to transfer a registration from one vehicle to another. Please read the full EXECUTIVE ORDER to see…

B2B Agents/Runners Should Expect 3-4-Day Turnaround Time

Now that insurance agents and runners are back to work, the RMV B2B locations are being inundated. The turnaround time is currently 3 to 4 days. Agents/runners will receive a call when their completed bundles are ready for pickup.  Some B2B locations are sending bundles to other locations for processing. If you notice in ATLAS…

Coverage for a Foreign Driver

This question was answered based upon current rules, regulations & statutes in effect on June 12, 2020 QUESTION Quick question, I believe… We have a client who is having his girlfriend stay with him here in MA for the summer (approximately 3-4 months). She is a Canadian citizen and has a valid Canadian drivers’ license.…

Moving Company

This question was answered based upon current rules, regulations & statutes in effect on June 12, 2020   QUESTION Where in the Comm’l MA Auto policy is loading and unloading discussed whether covered or excluded? I have a moving company and need to know relative to damaging other’s property if coverage is an auto coverage…

RMV Service Center Openings & Changes – June 2020

Over the next few weeks, the following RMV Service Centers will either open for certain transactions or change the transactions they are processing.

Revised Class D and M Road Test Information Sheet and Road Test Application

The Class D and M Road Test Information Sheet (RDT101_0620) and the Class D or M Road Test Application (RDT103_0620) have been revised due to road test changes being implemented during the COVID State of Emergency.  The revised versions have been posted to the RMV website.   Download the Class D or M Road Test Application…

Online Learner’s Permits Exams for Class D & M

Starting June 10th, eligible individuals will have the opportunity to complete the Class D (passenger) or Class M (motorcycle) Learner’s Permit Exams online. To assist them, the RMV has created a job aid (downloadable instruction sheet) with details on what they need to do to successfully schedule and complete an Online Learner’s Permit Exam. 

Online Renewals for Standard Driver’s Licenses & ID Cards

As of June 4th, the RMV is allowing standard Driver’s Licenses & ID Cards to be renewed using photos that were taken when customers were under 21 years old (as long as the photo was taken less than 14 years ago). The stopper that prevented this has been removed from ATLAS. This change makes more…