Registration Renewal for Leased Vehicle
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION Our insured just transferred a reg from one leased vehicle to another – same plate. The plates expire 8/31/2020. I can’t imagine she will get a renewal at this late date from the RMV??? Can she renew…
Plate Cancellations
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION Chicopee no longer wants to take back plates that we have cancelled. How are most agencies disposing of them?
Vehicle and Probate
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION I am wondering if you would be able to help me out with a question. I have a customer(Mary), whose mother (Jane) died in 2018, she (Mary) has sole power of attorney and a will. She (Mary)…
RMV Reopening
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION A question that we have been getting asked all day everyday is this: “Why can’t the Registry offices open up? Stores and restaurants are open now?” (The very limited RMV services in person is very much hampering…
PAR Plate Hold
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION I have an insured who I just did a transfer for she went from a leased vehicle to an owned vehicle. I got her new PAN plates. The previous plates were a PAR which belonged to her…
What to Do if You Receive a Threatening Letter Re: Website Accessibility
NOTE: This was originally posted on 7/20/20 under the title Legal Notifications About Website Non-Compliance, but includes some updates and clarifications as of 7/29/20. It has come to our attention that many Massachusetts-based independent insurance agents have received an email and/or fax from Portell Law Group out of Washington, DC, with a demand letter and…
Plate Cancellation Error? Please Don’t Fax the Correction Form!
If an agent cancels a customer’s license plate in error, they should complete and email a Plate Cancellation Error Correction form to the RMV to fix the problem. It is important that you DO NOT FAX these forms to the RMV Business Support office. This department is working remotely due to COVID-19, so no one…
PAR Plate Reassignment
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION My Insured wants give her PAR Reserved plate to her Brother. I know she has to write a note saying she is giving them to him, does he have to go to the registry with his current…
Braintree RMV Now Processing B2B Drop-Offs
The RMV has opened a dedicated B2B center at its Braintree location for insurance companies/agents, auto dealerships, and runners to drop off multiple vehicle registrations and other bulk transactions for processing. Like the existing B2B centers in Attleboro, Boston (Haymarket), Chicopee, Haverhill, Milford, and Wilmington, the Braintree B2B center is for dropping-off transactions and bundles…
Surcharge Appeals
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION Do you know when they will start up the surcharge appeal hearings? We have an insured who’s postcard said she should hear about a date by July 2020 on a December 2019 accident and has not heard.
RMV Asks Police Not to Cite High-Risk Customers for Expired Inspection Stickers
Inspection stickers that expired in March, April, and May were extended to July 31st. Inspection stickers that expired in June were not extended, and further extensions are not currently planned. The RMV is asking law enforcement to use their discretion, and to NOT cite customers who are over age 75, or those who are at…
Tech Talk – So … I Have a Question: Agents Ask About Volunteers Driving & Tree Limbs Falling
By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW — VP of Technical Affairs
RMV Needs Your Help on School Bus/Student Pupil Plates (7D)
This is the busy season for registering School Bus and Student Pupil (7D) plates, and COVID-19 has made it even crazier at the RMV. If your agency writes for bus companies or school districts, the RMV has a couple of requests to help them stock the most school bus plates at the RMV service center…
Private Transfer and 7 Day Law
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION With all these moving parts these days, we are wondering how many days does a person have to do a transfer between private parties. They have done the transfer physically and the vehicle is in the new…
Updating Corporation Information in RMV
This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I have a client who changed his address with the secretary of state, but it has not been updated at the RMV. He is trying to register a new vehicle and can’t get it done because of…
Boston Software and RMV Transactions
This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I heard this on the news and the article is attached below. It says the RMV joined forces with Boston Software so we can renew reg’s online for our clients. I’m not sure why Boston Software is…
New Cover Sheet Required When Dropping off B2B Bundles
Agents and runners take note! The RMV has created B2B Drop Off Cover Sheets, which must now be completed and included with your bundle any time you are dropping off transactions for processing. Each B2B service center location has its own drop-off cover sheet: Attleboro, Boston, Braintree, Chicopee, Haverhill, Milford, and Wilmington.
REAL ID Fees Waived for Online Renewal
This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I was supposed to renew my license on June 1st. I want the real ID. Can you translate this please? Can I now renew my regular license then upgrade later to the real ID at no additional…
Permit Only and New Registration
This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION Can someone who has a permit no license yet, register a vehicle in his name and add another person with licence on the RMV-1? He said he is getting his license back 7-29-20 but, to register the…
RMV Service Center Openings and Changes on 7/20
On July 20th, the following RMV Service Centers will either open for certain transactions or change their hours.
Title Only Transaction
This question was answered based upon current rules, regulations & statutes in effect on July 6, 2020 QUESTION I have an insured who needs to do a title only application –we tried to make an appointment and RMV says it must be mailed in. What must be mailed? Original title, RTA, bill of sale and…
Trailer and BAP Only
This question was answered based upon current rules, regulations & statutes in effect on June 26, 2020 QUESTION I hope you are keeping well. We have a scenario where a client has a BAP for their cars. They have bought a boat in their personal names and want to register the trailer. Since they have…
WC driving to work?
This question was answered based upon current rules, regulations & statutes in effect on June 26, 2020 QUESTION I have a customer insured under a commercial auto policy, he also has private passenger vehicles with rate class 30, he owns an excavating company. He was curious he or an employee gets hurt driving to work…
Commercial Auto vs. Equipment Floater
This question was answered based upon current rules, regulations & statutes in effect on June 6, 2020 QUESTION I need your guidance please. I have a CAT Loader that is registered with a plate, it goes on the road. However, it is scheduled under both the Auto and IM policies. Should it be just on…
RMV Now Scheduling Road Tests at These Locations
Class D and M road tests are now being conducted at the following RMV Service Centers: Braintree Brockton Haverhill Leominster Milford Pittsfield Plymouth Springfield Taunton Watertown Wilmington.
New Online Duplicate Learner’s Permit Transaction
Effective Thursday, July 2nd, a new duplicate learner’s permit transaction will be available through the MA RMV’s Online Service Center at Mass.Gov/RMV. Customers can use this transaction to pay for and print a duplicate permit. This will prevent the need for customers to visit a service center before their road test if they have lost…
Motorcycle Inspection Stickers Will Not Expire Until July 30
A further extension has been implemented for motorcycle inspection stickers. All motorcycle inspection stickers will now expire on July 31, 2020, consistent with the extension for all commercial and non-commercial inspection stickers. They had previously been extended only to June 30th.
IRP (Apportioned) Plates Expiration Extended by 3 Months
Good news! In response to the COVID-19 pandemic, all currently active Massachusetts International Registration Plan (IRP) registrations that are due to expire on June 30, 2020 are now valid through September 30, 2020.
Temporary Change to JOL 6 Hours Driving School Observation Requirement
Instead of the 6 hours observing another student driver that is normally required, individuals with a junior operator’s license (JOL) can complete an additional 6 hours of supervised driving with a parent, guardian, or designee.
7-Day Law for Registration Transfer Temporarily Extended to 21 Days
The grace period to register a new vehicle has been extended from 7 days to 21 calendar days from the date a customer loses possession of their previous vehicle.
Traffic Violations that are Criminal
This question was answered based upon current rules, regulations & statutes in effect on March 31, 2020 QUESTION You sent me a link or a file that discussed MA traffic violations and which were criminal …for the life of me I can’t find it ..do you have it in the next 30 minutes?
RMV Service Center Openings and Changes on 6/29
On June 29th, the following RMV Service Centers will either open for certain transactions or change the transactions they are processing.
Trailers
This question was answered based upon current rules, regulations & statutes in effect on April 1, 2020 QUESTION We have an insured (commercial landscaper) that purchased an 8,000 lb. hydro seeder trailer from Georgia at a government auction, and was not given a title for it, just an invoice showing paid in full, which is…
Leased Vehicles
This question was answered based upon current rules, regulations & statutes in effect on April 2, 2020 QUESTION I get these calls on leased vehicles and registrations and never am quite sure of the procedure. This one is buying out lease; she has a C&I plate she kept from last vehicle. So I don’t know…
7D Vehicle Registration Requirements
Effective immediately, two changes have been made to the registration requirements for School Pupil Transport (7D) vehicles.
RMV Opening Haverhill B2B Service Center June 29
Due to the evolving situation with COVID-19 (coronavirus) and in an effort to continue protecting RMV staff, customers, and business partners, the RMV is opening a new, dedicated B2B Center at the Haverhill Service Center on Monday, June 29, 2020.
Kids at School
This question was answered based upon current rules, regulations & statutes in effect on April 8, 2020 QUESTION I hear conflicting scenarios regarding parents excluding their kids while away at school.I hear some agents tell parents to NOT let their kids drive anyone else’s cars while excluded and I hear others say they can drive…
Tech Talk: Protest? Riot? Insurrection? Terrorism? What Just Happened and… Is It Covered?
By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW — VP of Technical Affairs
RMV Registration Changes: IRP Expirations, Reinstatements & Renewals
Beginning immediately, the RMV is implementing the following registration-related changes: 1) IRP expiration date has been extended to September 30th; 2) Select insurance agents can process registration reinstatements; and 3) The option to renew in-person has been removed from the RMV-2 form.