RMV Pilots a Drop Off Center Escalation Process
Effective September 8th, the Haverhill and Wilmington Registration Drop Off Centers will pilot a new escalation process for work that was previously submitted, was not completed, and was issued an Application Status Letter. This will streamline the process for runners and agents and ensure returned work is completed in a timely fashion. There will be…
New 7D Registration Requirements in Effect
New requirements have taken effect for school pupil transport (7D) vehicles. These include changes to the vehicle requirements and the registration process.
RMV Gender Designation Change Policy
Applicants requesting a change of gender designation DO NOT need ANY supporting documents. These applicants must be treated with the same respect and courtesy to which any RMV applicant for any transaction is entitled.
MAP Forms
This question was answered based upon current rules, regulations & statutes in effect on July 15, 2020 QUESTION We are adding forms to a new system. Among them are three forms that have not received requests for. They are MPY-0028-S 01 89 Other Optional Insurance –Fire, Lightening and Transportation MPY-0029-S 01 89 Other Optional Insurance…
Personal Trailer/Insurance
This question was answered based upon current rules, regulations & statutes in effect on July 16, 2020 QUESTION We write a commercial account and a personal lines auto twist question has come up and I’d like to run it by you for some help. I’m not deeply versed in personal lines so reaching out to…
COI Question
This question was answered based upon current rules, regulations & statutes in effect on July 19, 2020 QUESTION We had a contractor do some work for us. I neglected to request a COI prior to the job. (I know I know ). There was no issue. Happy with the work. I just want a COI…
Motorcycle Question
This question was answered based upon current rules, regulations & statutes in effect on July 21, 2020 QUESTION This question came up and I was wondering what your thoughts were. Where the companies are charging different rates for motorcycles and there are different date first licensed on bikes…etc If my customer only had a auto…
CARVANA
This question was answered based upon current rules, regulations & statutes in effect on July 21, 2020 QUESTION Got a Carvana question for you. Our insured is buying a vehicle from Carvana and getting new plates. They are telling our agency that section K5 on the RTA (Policy Change Date) must be completed. We are…
RMV Error: Titles Printed Twice
MA RMV customers or business partners who were mailed a Certificate of Title printed on 7/21/2020 received two titles with the same information and title number. The Registry is sending a letter to the 748 affected customers, instructing them to destroy one of the copies of the title. The letter is being mailed to the…
Ceded MA Auto – Waiver of Subrogation
This question was answered based upon current rules, regulations & statutes in effect on July 22, 2020 QUESTION We continue to run into an issue where our ceded auto carrier will not provide a waiver of subrogation. Do you know if ceded carriers can refuse to add this endorsement in MA? Any alternative suggestions for…
Travel Trailer
This question was answered based upon current rules, regulations & statutes in effect on July 24, 2020 QUESTION I have a client that works for a business and is allowed to use one of the business vehicles for her own personal use. This client just purchased a 20’ travel trailer but needs an insurance stamp…
Dealer Plate
This question was answered based upon current rules, regulations & statutes in effect on July 28, 2020 QUESTION I just picked up a high net worth client. As I was doing my review the client mentioned that he has almost 50 high end and exotic cars. They are titled to him, but not registered or…
RV for Commercial Use
This question was answered based upon current rules, regulations & statutes in effect on July 29, 2020 QUESTION We have a commercial real estate client that is buying an RV to use for the real estate business. They are going to set it up as a mobile office, so the RV will be wrapped advertising…
New Vehicle Purchase/Loan Pay Off
This question was answered based upon current rules, regulations & statutes in effect on July 30, 2020 QUESTION One of my account managers has a situation. I know we have provided the correct info but just wanted to run by you… We have a client who is purchasing a vehicle through private sale. The SELLER…
Wednesdays in September for Age 75+ License/ID Renewals
Five of the MA RMV service center locations will be reserving Wednesdays in September exclusively for “Senior License Renewal” appointments. Customers 75 years of age or older whose licenses or IDs expire in September are eligible, including those whose licenses/IDs expired in March, April, or May but were extended until September. Hours and start dates…
North Adams RMV Opening for Registration Drop-Offs; Pittsfield & Haymarket Changing Hours
The following RMV Service Centers are either opening for certain transactions or changing their hours:
Cancellations
This question was answered based upon current rules, regulations & statutes in effect on August 5, 2020 QUESTION I need your help, I have an insured that got cancelled and then reinstated with the finance company. The carrier once they received the reinstatement decided to not reinstate due to poor payment history and claims. My…
Driving Records
This question was answered based upon current rules, regulations & statutes in effect on August 13, 2020 QUESTION I insure a business looking to add an employee as a driver, but the employee’s personal insurance agent refuses to give him a print out of his own driving record. Is there something you can share with…
Vehicle in name of a Trust
This question was answered based upon current rules, regulations & statutes in effect on August 7, 2020 QUESTION We have an insured who is requesting to transfer their auto title to a trust? Is that possible, and if so, how do we go about doing that?
GAP Insurance
This question was answered based upon current rules, regulations & statutes in effect on August 11, 2020 QUESTION I’m thinking of leasing a new Ford. The dealership told me that Gap insurance was mandatory and they would include it in the lease payments since “Gap is included to protect Cab East LLC the leasing wing…
Tech Talk – Golf Carts and Campgrounds: Is There HO Coverage?
By Irene Morrill, CPCU, CIC, ARM, CRM, LIA, CRIS, CPIW — VP of Technical Affairs
Scooters
This question was answered based upon current rules, regulations & statutes in effect on August 11, 2020 QUESTION Hope you’re staying safe & healthy during these difficult days. I have an insured that is purchasing a Scooter 49CC’s, maximum speed 30. I do not believe it can be registered as a M/C; therefore we cannot…
License Surrendered and Auto Policy
This question was answered based upon current rules, regulations & statutes in effect on August 11, 2020 QUESTION One of our insured was in an recent accident and is paralyzed from the waist down… He has an auto policy… 2 cars and the titles are just in his name… First, he received a letter from…
SR-22
This question was answered based upon current rules, regulations & statutes in effect on August 12, 2020 QUESTION Quick question do all Massachusetts auto carriers have to write an SR22?
Farm Plate
This question was answered based upon current rules, regulations & statutes in effect on August 12, 2020 QUESTION Hello insurance guru!!! I hope your pandemic summer is going fabulous!!! Riddle me this!!! We have an insured, Mary Jo, who has a farmer’s plate. It is in the name of her deceased husband and it has…
Gov. Baker Extends RMV Deadlines Until Emergency is Lifted
Certain RMV extensions, which had been set to expire on August 12 according to Gov. Baker’s executive order, have been extended through the end of the state of emergency. The extensions apply to the REAL ID fee waiver, registration transfer grace period, and changes to the 6-hour observation requirements for drivers with a junior operator…
RMV Plate Lottery Now Open
We just got word that the 2020 RMV Plate Lottery begins today, Wednesday August 12, 2020. Customers can enter the plate lottery online at Mass.Gov/RMV using the Online Service Center. The deadline to enter the lottery is September 6, 2020. This year, the lottery is online only; there is no paper application form.
RMV Updates Registration Drop Off Form & Info Sheet
As of August 10th, the Registration Drop Off Center Form and the Registration Drop Off Center Information Sheet have both been revised to make it more clear that customers will receive an email to make payment online, and that transactions will not be ready for pickup until payment is confirmed. Individual customers no longer have…
School Bus & School Pupil Plates Only Issued at Certain RMV Locations
Effective Monday, August 10th, both school bus plates and school pupil plates will only be available in the following RMV service centers for initial issuance:
RMV OKs In-Person License/ID Card Renewal Appointments
Effective immediately, service center appointments can be scheduled for license/ID card renewals (all classes) for credentials with September expirations. This new appointment type will be available in all RMV service centers that are open for general or license-related appointments.
Information Only Claim
This question was answered based upon current rules, regulations & statutes in effect on July 29, 2020 QUESTION Hope this email finds you well! I have an auto insurance claim question for you. I have an insured who notified their carrier of an accident she was involved in. When she reported the accident, she indicated…
Trailer Only Policy
This question was answered based upon current rules, regulations & statutes in effect on July 27, 2020 QUESTION I have a client with a trailer only auto policy. A few years ago, the company said they would write it as my client had a company car. The company has since said they no longer want…
Auto Symbol 2
This question was answered based upon current rules, regulations & statutes in effect on July 28, 2020 QUESTION I have been poking online and in policies and cannot find a clear answer. I am assisting my team in working on a large account headquartered in MA. They are a retail distribution carrier with a large…
RMV “Registration Drop Off Centers” (formerly B2Bs) Open in Braintree 8/3, Other Locations 8/10
Starting Monday, August 3rd, a new Registration Drop Off Center (previously known as a B2B) will pilot in the Braintree Service Center. Registration Drop Off Centers will then open in the following additional service center locations beginning Monday, August 10th:
Travel Trailer and No Auto Policy
This question was answered based upon current rules, regulations & statutes in effect on July 24, 2020 QUESTION I have a situation. I have a client that works for a business and is allowed to use one of the business vehicles for her own person use. This client just purchased a 20’ travel trailer but…
Carrier Refused Application after RTA Stamped
This question was answered based upon current rules, regulations & statutes in effect on July 25, 2020 QUESTION We stamped a commercial RTA for one of our clients and submitted a change request to the carrier adding the vehicle to the policy. It has been 5 days and the carrier just notified us that they…
RMV Openings & Changes on 8/3 & 8/10 – Revere, Lawrence, Brockton
Over the next two weeks, the following RMV Service Centers will either open for certain transactions or change their hours.
Policy Non-Renewal
This question was answered based upon current rules, regulations & statutes in effect on July 27, 2020 QUESTION Just trying to find out info if a carrier is able to non renew a personal auto policy because of the loss history on a commercial auto policy? My U/W is giving me flack on total account…
Maine Registered Vehicle, MA Resident
This question was answered based upon current rules, regulations & statutes in effect on July 2, 2020 QUESTION We have a client that lives in MA and has a house in Maine. He has a MA auto policy and owns a condo in MA and is a MA resident. Is it okay for him to…
RMV Now Scheduling Appointments for CDL Payment and Issuance
As of July 27th, RMV customers who passed a commercial road test and did not prepay for their CDL will be able to schedule appointments for license payment and issuance. This new appointment type is available at any open RMV service center, except those that are B2B only.