Removable Equipment
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question Being a Jeep owner myself, I’m not sure why my brain never chewed this one around before, but it came up with a customer, so I wanted to be sure – Wranglers have doors and a roof…
New Certification Requirement to Access the RMV System
July 31, 2023 Per 940 CMR 37.00, each end user, is required to certify compliance to permit access to the RMV records. Accessing the portal as an end user, on or after July 31, 2023, will serve as certification that you have agreed to the new requirements. When logging into the portal, there is language confirming you and your business accepts the certification,…
2023 Q1 Massachusetts P&C Premium Summary
You are being provided this 2023 Q1 Massachusetts P&C Premium Summary covering the Massachusetts property and casualty (P&C) insurance marketplace as a benefit of your membership in the Massachusetts Association of Insurance Agents. 2023 QUARTERLY ENHANCEMENTS: First is the addition of the “Fee Prognosticator, after Bob Fee suggested it at the IAAE summer meeting last year,…
Canadian Vehicles
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question We had an insured come in with a vehicle that was gifted to him from his parents in Canada. Do you know what we need to do to get it registered in Massachusetts? Thanks! Answer Kathy Cormier:…
Drones
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question Hope all is well. I was browsing through your Tech Talks, looking to see if you did one on Drones. I tried to search by Drones, and nothing came up. If you did one, will you please…
Senior Hours and Saturday Hours
July 18, 2023 Customers age 65 and older, and customers with disabilities, can schedule a senior appointment for most RMV Service Center locations during any available time Monday through Friday between 9:00 a.m. and 5:00 p.m. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
July 18, 2023 Effective July 12 at 6 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. These features were previously announced and planned for June 14 but were delayed due to testing issues. View the Exam Requirements here. View the Instructions here. Questions?…
Expanded Service Center Hours and New Road Test Locations – Revised
July 18, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation have expanded, and new road test locations have been added. Saturday hours for seven locations have been posted as well. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Attention: EVR Permit Holders
July 18, 2023 If your EVR Permit Holder location has any name, ownership, or address change, you MUST notify the EVR Department and your Service Provider in advance. There are documents that are required for both the Service Provider and the RMV/EVR Department that must be completed for these types of changes. When the EVR…
Every Business Has an Auto Exposure, Whether They Own an Auto or Not
June 20, 2023 Written By: Irene Morrill, CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW – Vice President of Technical Affairs, MAIA Happy …rainy July – a great month if one is a duck! Yet another agent email question seemed like a good tech talk, so here goes. Agent Question: We insure a body shop,…
Business Use MA Auto Coverage
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question Someone on my CL team reached out regarding a large account that they handle. They have a CL auto, and there are several employees that use their personal autos for business use. The CL auto policy contains…
Revised – Expanded Service Center Hours and New Road Test Locations
July 10, 2023 The Easthampton and Southbridge RMV Service Centers do not have expanded hours; their hours are 9:00 AM – 5:00 PM. The attached revised training update lists the corrected hours. View the update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Stolen Vehicle
*This question was answered based on current rules, regulations & statutes in effect as of June 2023. Question One of our customers has property damage from a claim with a Geico insured during the accident…the driver (unknown) left the scene of the accident, and the owner of the vehicle reported the vehicle stolen. Geico claims…
Expanded Service Center Hours and New Road Test Locations
July 5, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation are expanding, and new road test locations will be added. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Foreign Language Document Translation Policy
June 30, 2023 Effective immediately, to ensure the Registry of Motor Vehicles (RMV) lawfully issues all licenses, identification cards, certificates of title, and registrations, the standards described in this training update have been established for accepting documents presented by customers that are not written or printed in English. Read the full update here. Questions? Contact…
Vermont Out-of-State Registration Certification Forms
June 30. 2023 Beginning July 1, 2023, the Vermont DMV will evaluate all out-of-state motor vehicle transactions based on the applicant’s home state’s laws, regulations, and policies, prior to registering and titling a vehicle. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Collision Coverage Question
*This question was answered based on current rules, regulations & statutes in effect as of May 2023. Question A scenario came up today in our team meeting that we had a different opinion on, and I’m hoping you might be able to assist. The insured owns a 2008 Toyota SUV, which was involved in an…
New July 2023 Driver’s Manual
June 30, 2023 A new July 2023 Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It is already available on the RMV website. The new manual has a redesigned purple cover featuring safe driving images and phrases. The manual also features new spiral binding. In addition to English, the Driver’s Manual…