Revised Registration and Title Application
October 2, 2023 The Registration and Title Application (TTLREG100) has been revised. The changes are as follows: The option “Apply for a non-resident short-term registration” was added to the “I want to” section at the top of the form. Several fields were enlarged to provide more space for customers to enter information. The Registration and Title…
Revised B2B Policy
October 2, 2023 To establish controls and standards for Business-to-Business (“B2B”) service and operation in RMV Service Centers, effective October 16, the RMV B2B policy has been revised. View the full update here. View the B2B Center Cover Sheet here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Electric Vehicle Plate Prefix
September 20, 2023 A new plate prefix has been created for Electric Vehicle plates. The new plate prefix will begin with “VE” followed by one to four characters. The letters “I”, “O”, “Q”, and “U” will NOT be used. These plates will be available in RMV Service Centers and EVR locations beginning the week of September 18.…
New Saturday Hours and New Road Test Locations
September 12, 2023 Beginning September 9, the following two RMV Service Centers will be open on Saturdays from 9:00 AM – 4:00 PM. Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Fall River Leominster The following new road test locations will open the week of September 11. These new locations will…
Text Messages from IVR
August 29, 2023 Beginning today, August 25, at 5 PM, the RMV’s IVR (Interactive Voice Response) phone system will have the ability to send SMS (text) messages to customers who request one. Initially, this will only be available for two Medical Affairs transactions (new and replacement disability plates/placards), but will eventually be expanded to additional transactions,…
New Road Test Locations and Providers – REVISED
August 23, 2023 The Central Mass Safety Council (CMSC) road test locations all opened today. Also, due to driving school commitments on Saturdays, the DCR locations will only be open on Mondays on a case-by-case basis. View the revised update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
RMV Translation Certification Requirements
August 22, 2023 The RMV will accept documents that are not in English if they are accompanied by a certified translation. Both the translation and certification must be printed on the letterhead of the certifying entity. Translations do NOT need to be notarized. Read the full update here. Also attached are the following: A new “Translation Certification…
Additional Saturday Hours
August 22, 2023 Three additional RMV Service Centers will soon be open on Saturdays from 9:00 AM – 4:00 PM: Revere – beginning August 19 Fall River – beginning September 9 Leominster – beginning September 9 Saturday hours are by appointment only for learner’s permit, driver’s license, and ID transactions. Read the full update here.…
New Road Test Locations and Providers
August 15, 2023 The RMV has entered into several new partnerships to expand the number of road test locations throughout the state. These new locations will not offer any transactions other than Class D Road Tests. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Work and Family Mobility Act (WFMA) Updates
August 15, 2023 With the Work and Family Mobility Act (WFMA), the RMV has updated the checklist for Acceptable ID Documents. There are now two checklists. Also, the Driver’s License, Learner’s Permit, or ID Card Application has been revised to include section B8 regarding customers who do not have a SSN and what is required. REAL ID,…
Power of Attorney for Registration and Title Transactions
August 15, 2023 Effective August 21, the RMV has created a new Power of Attorney (POA) form and has standardized the rules for how and when a POA is required whenever a third-party agent (a designated person, partnership, or corporation) is signing any document necessary to process a registration or title transaction on the behalf…
Senior Appointment Scheduling – Revised
August 8, 2023 Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated appointment line at 857-368-8005, Monday through Friday, from 9:00 a.m. to 5:00 p.m., to schedule a license or ID appointment. Senior appointments can be scheduled for most RMV Service Center locations during any available time Monday through Friday…
Portuguese Driver’s Manual
August 8, 2023 A Portuguese version of the July 2023 Passenger (Class D) Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It will also soon be available to order on the RMV website. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Road Test Locations in Braintree and Mattapan
August 8, 2023 Class D Road Tests are now available for all customers at the new Granite Plaza location in Braintree. This location is in addition to the road test services available at the Braintree Service Center on Plain Street. Beginning Monday, August 7, Class D Road Tests will also be available for all customers at…
New Certification Requirement to Access the RMV System
July 31, 2023 Per 940 CMR 37.00, each end user, is required to certify compliance to permit access to the RMV records. Accessing the portal as an end user, on or after July 31, 2023, will serve as certification that you have agreed to the new requirements. When logging into the portal, there is language confirming you and your business accepts the certification,…
2023 Q1 Massachusetts P&C Premium Summary
You are being provided this 2023 Q1 Massachusetts P&C Premium Summary covering the Massachusetts property and casualty (P&C) insurance marketplace as a benefit of your membership in the Massachusetts Association of Insurance Agents. 2023 QUARTERLY ENHANCEMENTS: First is the addition of the “Fee Prognosticator, after Bob Fee suggested it at the IAAE summer meeting last year,…
Senior Hours and Saturday Hours
July 18, 2023 Customers age 65 and older, and customers with disabilities, can schedule a senior appointment for most RMV Service Center locations during any available time Monday through Friday between 9:00 a.m. and 5:00 p.m. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
July 18, 2023 Effective July 12 at 6 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. These features were previously announced and planned for June 14 but were delayed due to testing issues. View the Exam Requirements here. View the Instructions here. Questions?…
Expanded Service Center Hours and New Road Test Locations – Revised
July 18, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation have expanded, and new road test locations have been added. Saturday hours for seven locations have been posted as well. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Attention: EVR Permit Holders
July 18, 2023 If your EVR Permit Holder location has any name, ownership, or address change, you MUST notify the EVR Department and your Service Provider in advance. There are documents that are required for both the Service Provider and the RMV/EVR Department that must be completed for these types of changes. When the EVR…
Revised – Expanded Service Center Hours and New Road Test Locations
July 10, 2023 The Easthampton and Southbridge RMV Service Centers do not have expanded hours; their hours are 9:00 AM – 5:00 PM. The attached revised training update lists the corrected hours. View the update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Expanded Service Center Hours and New Road Test Locations
July 5, 2023 Due to the Work and Family Mobility Act (WFMA), RMV Service Center hours of operation are expanding, and new road test locations will be added. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
Foreign Language Document Translation Policy
June 30, 2023 Effective immediately, to ensure the Registry of Motor Vehicles (RMV) lawfully issues all licenses, identification cards, certificates of title, and registrations, the standards described in this training update have been established for accepting documents presented by customers that are not written or printed in English. Read the full update here. Questions? Contact…
Vermont Out-of-State Registration Certification Forms
June 30. 2023 Beginning July 1, 2023, the Vermont DMV will evaluate all out-of-state motor vehicle transactions based on the applicant’s home state’s laws, regulations, and policies, prior to registering and titling a vehicle. Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New July 2023 Driver’s Manual
June 30, 2023 A new July 2023 Driver’s Manual has been printed and will soon be distributed to all RMV Service Centers. It is already available on the RMV website. The new manual has a redesigned purple cover featuring safe driving images and phrases. The manual also features new spiral binding. In addition to English, the Driver’s Manual…
2023 Plate Lottery
June 30, 2023 The 2023 RMV Plate Lottery begins on Friday, June 30, 2023, at 7:30 p.m. Customers can enter the plate lottery online using the myRMV Online Service Center. The lottery is online submission only; there is no paper application available. The deadline to enter the lottery is Thursday, August 31, 2023, at 5 p.m. Read…
External WFMA Call Center
June 28, 2023 The RMV has hired a third-party call center vendor, SaviLinx, LLC, to assist with the anticipated demand related to the Work and Family Mobility Act (WFMA). SaviLinx will be the front-line contact for customers calling the WFMA Hotline: 857-368-WFMA (9362). Read the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or…
WFMA Information and Resources Available Now Online
June 28, 2023 The Massachusetts Registry of Motor Vehicles (RMV) recently announced plans to implement the Work and Family Mobility Act (WFMA), effective July 1. Resources relating to WFMA are now available on the WFMA web page. Translations of these resources into multiple languages will be posted on this page as available. WFMA allows eligible residents in…
The Chicopee RMV Will Remain a Full B2B Location
June 27, 2023 Massachusetts Registry of Motor Vehicles (RMV) has announced that the Chicopee Service Center will remain a full B2B location. It will not become a limited B2B or offer road tests, as was previously planned. All B2B services and hours will remain as they currently are in Chicopee and all other B2B locations. Road tests that were scheduled for Chicopee…
Chicopee RMV Will Remain a Limited B2B
June 21, 2023 Beginning June 26, the Chicopee RMV will offer limited B2B services, in addition to becoming a Road Test Center. This is a change to the previous plan to cease B2B services in Chicopee. View the full update here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Online Learner’s Permit Exam Requirements
On Wednesday, June 14, at 5 pm, new features will be added to the online Class D and M learner’s permit exam for compliance and safety purposes. To take the learner’s permit exam at home, the applicant must have access to a computer with a web camera, and only specific browsers can be used. Review…
Chicopee RMV Changing to Road Tests Only
June 7, 2023 Effective Friday, June 23, 2023, the Chicopee RMV will stop processing registration bundles and will no longer be a B2B Center. For more information, read the full update here and the official letter here. Questions? Contact Kathy Cormier at 508-634-7353 or via email at [email protected].
New Plate Mask for Veteran Plates
May 23, 2023 Effective May 22, a new plate mask will be used for Veteran (Flag and No Flag) plates. The new plates will be delivered to service centers soon. The new Veteran plate mask will be: @#@#@ – letter, number, letter, number, letter. Previously issued Veteran plates will remain valid. Read the full update here.…
The BAP and a Personal Trailer
May 22, 2023 Written By: Irene Morrill, CPCU, CIC, ARM, CRM, CRIS, MLIS, LIA, CPIW – Vice President of Technical Affairs, MAIA I have a question… We have a client who owns a pickup in his name, but it’s on his commercial auto policy due to weight/signage. He is buying a camper trailer, and the…
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