EXECUTIVE TEAM
![](https://massagent.com/wp-content/uploads/2022/12/Nick-Fyntrilakis-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Heather-Kramer-300x300.jpg)
EDUCATION TEAM
![](https://massagent.com/wp-content/uploads/2023/01/Betty-Headshot-300x300.png)
![](https://massagent.com/wp-content/uploads/2023/01/Colleen-Lahna-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Melissa_Headshot_Jan23-1-300x300.png)
NUMBER ONE TEAM
![](https://massagent.com/wp-content/uploads/2023/01/Ann-Tobin-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Judy-Carlson-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Jackson_Headshot_Jan23-300x300.png)
Jackson Le
Flood, Vacant, Builders’ Risk & Course of Construction Program Manager
(508)634-7376
![](https://massagent.com/wp-content/uploads/2023/01/Grace_Headshot_Jan23-300x300.png)
![](https://massagent.com/wp-content/uploads/2023/01/Donna-Goncalves-300x300.jpg)
Donna Goncalves
Agent's E&O, Commercial Umbrella and Cyber Program Manager
(508)634-7362
![](https://massagent.com/wp-content/uploads/2023/01/Karen-Tobin-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Michelle-St-300x300.jpg)
Michelle St. Angelo, CISR
Workers’ Comp, Lawyer’s and Real Estate E&O Program Manager
(508)634-7364
![](https://massagent.com/wp-content/uploads/2024/01/Sara-Headshot-300x300.png)
Sara Morin
Agent's E&O, Commercial Umbrella and Cyber Program Manager
(508)634-7365
![](https://massagent.com/wp-content/uploads/2023/01/Chris_Headshot_Jan23-300x300.png)
Member Services Team
![](https://massagent.com/wp-content/uploads/2023/01/ErinSchaafheadshot.jpg)
![](https://massagent.com/wp-content/uploads/2023/04/Kathleen-Headshot-300x300.png)
![](https://massagent.com/wp-content/uploads/2023/01/Kathy-Cormier-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/06/Laura-Headshot-300x300.png)
Laura Poulin, AILP, AINS, AAM, CPIW, CRIS, MLIS
Director of Curriculum and Technical Affairs
508-634-7355
![](https://massagent.com/wp-content/uploads/2023/01/Lori_Headshot_Jan23-300x300.png)
ACCOUNTING TEAM
![](https://massagent.com/wp-content/uploads/2023/01/Patricia-M-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Ding-Ping-Chen-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Jill_Headshot_Jan23-1-300x300.png)
Marketing & Communications Team
![](https://massagent.com/wp-content/uploads/2023/01/Ashley_Headshot_Jan23-300x300.png)
![](https://massagent.com/wp-content/uploads/2023/01/JodyP-300x300.jpg)
Association Consultants
![](https://massagent.com/wp-content/uploads/2023/01/Dan-Foley-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Irene-Morrill-300x300.jpg)
ADMINISTRATION/OPERATIONS/IT TEAM
![](https://massagent.com/wp-content/uploads/2023/01/Leo-J.-Fredette-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Mary_Lou_Headshot_Jan23-300x300.png)
![](https://massagent.com/wp-content/uploads/2023/01/Roberto-Castro-300x300.jpg)
![](https://massagent.com/wp-content/uploads/2023/01/Dina-Pontolilo-300x300.jpg)