RMV Tells Customers to Beware of REAL ID Text Scams

The MA RMV wants to remind customers that they never request personal information via text message. There has been a REAL ID text scam going around in several states, where customers receive unsolicited text messages about REAL IDs and updating their licenses. The messages come from numbers claiming to be state government agencies. These messages are fake, and customers should NOT click on the links. They should delete the messages.

The American Association of Motor Vehicle Administrators (AAMVA) shared reports about this serious cybersecurity threat in other states. Although Massachusetts is NOT among the states impacted by the REAL ID scam (at this time), it is important for MA customers to be aware of it, and to know that the MA RMV will never request personal information via text message.

Should you experience or hear from customers regarding this or any other associated scam related to RMV services, please report them to the FBI’s Scam and Safety Office at 857-386-2000.

Starting on Oct. 1, 2021, you must have either a REAL ID or another federally compliant document to fly domestically. Learn about the required documents to obtain a REAL ID at the mass.gov website HERE.


PLEASE NOTE:  While accurate to the best of our knowledge at the time of publication, information is constantly changing!  For the latest information, please check the RMV's official webpage:  RMV COVID-19 RESOURCE PAGE

For Registry-related questions, you may also contact MAIA's Member Relations Advocate, Kathy Cormier, at kcormier@massagent.com or 508-634-7353.