Utica National Insurance - Agents' E&O

Information for Policyholders

Based on a long-standing relationship with MAIA and Number One Insurance, Utica provides customized coverage, claims expertise, direct access to underwriters and claims specialists, leading risk management tools and flexible payment options to the agents of Massachusetts.

Pay Your Bill

Online: uticanational.com

Utica Billing: 800-598-8422
M-F 8am – 5pm EST


Utica National Group
P.O. Box 6532
Utica, NY 13504-6532

Check payable to Utica National Group.
Include your account/policy number on the check.
A $7.00 service charge will apply to each installment.

Additional Coverages Available

Cybersurance (P&C ONLY) - Don’t let a data breach take down your agency. Learn more about what Cybersurance covers.

EPLI - up to $1MM in coverage available. No application may be needed.

Human Resource Consultants Coverage

Contingent Catastrophe (P&C ONLY) – It’s worth the $100! Request coverage on Question 31 on the application.

Report a Claim

Please refer to your policy documentation for instructions on reporting claims. Utica has also published Claim Handling Guidelines and makes First Notice of Loss Form available for insureds to report a claim or incident.

Loss Control

P&C Loss Control Credit Options (Earn up to 10%)

Designation Programs & Classes that Qualify for Credit

Exposure Analysis Checklist
Using an Exposure Analysis Checklist can help you understand your clients’ exposures and increase the sales efforts of your agency. In addition, consistently combining Exposure Analysis Checklists with signed refusals of coverage from your clients can help defend you when faced with an E&O claim. Utica has teamed up with Rough Notes to provide our E&O clients with discounted access to vetted and continually updated Rough Notes Exposure Checklists. Check out Utica’s  Rough Notes Discounts, and call our office to learn how you can earn a 5% Loss Control Premium Credit on your E&O policy.

Utica’s E&O Risk Management Online Resources

Agency Mergers & Acquisitions

If buying or selling an agency, be sure to review your E&O needs BEFORE the transaction takes place. Utica has provided the following “Facts to Know about E&O in Relation to M&A” for your guidance.

Facts to Know about E&O in Relation to M&A by Utica National

Protect the Whole Agency

We’ve got More than E&O!

Number One offers Cyber Liability, EPLI, Commercial Umbrella, Agency BOP, MA PFML, Benefits & Retirement Services, designed specifically for independent insurance agents.

Learn more

Program Manager 

Elaine Lovelace, CPCU, ASLI, AU, AAI