Browse resources to service your existing WC clients insured with The Hartford.
How The Hartford Can Assist Insureds Directly
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- Online Business Service Center: Bill payment, Request a COI, Policy Management and View Claims.
- Customer Service: 800-962-6170
- Claims: 800-327-3636
- Audit Disputes: Forward all copies of the 941's issued throughout the policy term with a letter from the insured asking for a review of the audit to the Audit Department Fax: 888-841-5831.
- Insured Requests for Certificates of Insurance
- Phone: (800) 962-6170, Option 1
- Fax: (888) 443-6112
- [email protected]
- The request should include the Named Insured, Policy Number, Certificate holder's name & address, an explanation of the services provided by the insured to the certificate holder and where the certificate should be sent via mail, fax or email.
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Agent Service Workflows
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Direct the following inquiries to Number One for processing to Michelle St. Angelo at [email protected] or by fax to (508) 634-2930.
Broker of Record Requests – Must be submitted on insured’s letterhead and include the policy number, effective date, a request naming BOTH Number One Insurance and your agency as the Broker of Record and the insured’s name, signature, and title.
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