MAIA Staff Listing

The staff at MAIA and the Number One Insurance Agency are here for our members, offering classes, products, services, and insights to help independent agencies and their people grow and thrive in this ever-changing industry.

EXECUTIVE TEAM

Nick Fyntrilakis

President & CEO
[email protected]
(508)634-7352

Heather Kramer

Vice President & COO
[email protected]
(508)634-7369

EDUCATION TEAM

Lynne McLain

Education Director
[email protected]
(508)634-7372

Colleen Lahna

Program Coordinator
[email protected]
(774)737-6145

Judi Terry

Education Coordinator
[email protected]
(774)573-4667

NUMBER ONE TEAM

Ann Tobin, CISR, CIC

Vice President of Agency Services
[email protected]
(508)634-7366

 

Grace Roche

RLI, Flood & Safeco Program Manager
[email protected]
(508)634-7360

Karen Tobin

Workers’ Comp & RLI Assistant Program Manager
[email protected]

Judy Carlson

Assistant Agency Manager
[email protected]
(508)634-7368

Donna Goncalves

Agent’s E&O & Commercial Umbrella and Cyber Program Manager
[email protected]
(508)634-7362

Lori Kane

Hospitality & Flood Program Manager
[email protected]
(508)634-7361

 

 

 

Elaine Lovelace

E&O Program Manager
[email protected]
(508)634-7365

Michelle St. Angelo, CISR

Workers’ Comp, Lawyer’s and Real Estate E&O Program Manager
[email protected]
(508)634-7364

Member Services Team 

Dan Foley

Consultant, Business & Regulatory Questions
[email protected]

 

 

Irene Morrill, CPCU, CIC, CPIW, LIA, ARM, CRM

Vice President of Technical Affairs
Instructor and liaison for technical insurance questions
[email protected]
(508)634-7356


Kathy Cormier, CPPL

Member Relations Advocate
Instructor and liaison for Registry and auto insurance-related questions
[email protected]
(508)634-7353

Erin Schaaf

Agency Performance Consultant
[email protected]
(774)573-3173

ACCOUNTING TEAM

Patricia M. Loonie

Vice President of Finance
[email protected]
(508)634-7358

Betty Amaro-White

Accounting Specialist
[email protected]
(508)634-7359

Ding Ping Chen

Agency Coordinator
[email protected]
(508)634-7357

COMMUNICATIONS/MARKETING TEAM

Julie O'Malley

Marketing / Communications Manager
[email protected]
(508)634-7363

Jamie Leslie

Marketing Coordinator
[email protected]
(508)634-7355

Jody Peckins

Marketing / Communications Specialist
[email protected]

ADMINISTRATION/OPERATIONS/IT TEAM

Mary Lou Fosberg

Office Administrator
[email protected]
(774)573-2393

Dina Pontolilo

Administrative Assistant
[email protected] 
(508)634-2900

Leo J. Fredette

Systems Administrator
[email protected]
(508)634-7380

Roberto Castro

Custodian
[email protected]