MANUALS / CDs

2008 Independent Insurance Agency
Registry Procedures Manual

Order your copy of the 2008 Independent Insurance Agency Registry Procedures Manual (April 2008 edition).  It is the COMPLETE procedures guide to the Massachusetts Registry of Motor Vehicles -- a MUST for every agent who writes Massachusetts Automobile Insurance!  If you have any questions, please contact Sheron at 800/742-6363 or at sgagnon@massagent.com

Housed in TWO 3-hole binders, this comprehensive reference manual set offers easy access to the latest information and the following:
 NEW:
  1. Insurance Change and the new MAIP Stamp
  2. Title/Lien Inquiry on Web
  3. Redesigned U.S. Department of State License Plates
  4. Scoot Coupe Vehicles
  5. Smart Cars 2008
  6. New Passport Card
  7. Driver Education Indicators
  8. Driver’s Ed Certificate Look up on the Web
  9. New License Restrictions
  10. Forms:
    • Report Handicap Parking Abuse either on line or fax
    • ID Theft Activity Hold Request
    • Compromised ID Letter
    • Excise Correction Form
    • Tax Collection Notice of Delinquency
  UPDATED:
  1. Forms:
    • DRT-1 Form
    • Affidavit of Repossession
    • Convert Out of State Driver’s Ed Certificate
    • CDL License Application
    • Elder Outreach
    • High School Outreach
    • Veterans Plate Application
    • Awarded Medal Veteran Plate Application
    • IRP Affidavit for Cancellation of Registration
    • Lost Plate Affidavit
  2. Revised Immigration Documents
  3. JOL FAQ’s
  4. Phase II of JOL Rules effective 9/1/07
  5. Ignition Interlock Device Vendor List
  6. RMV Enforcement Services form for compromised personal information HOLD
  7. Parking Abuse Complaint Form
You MUST type # in
Quantity
 Product MEMBER Price 5% MA
Sales Tax		 Shipping Cost
 Total Cost
 Place Order
$99.50 $4.98
 $9.00 $113.48
You MUST type # in
Quantity
 Product NON-
MEMBER Price 		5% MA
Sales Tax		 Shipping Cost
 Total Cost Place Order
$149.50 $7.48 $9.00 $165.98



Lunch and Learn. . .
Webinar Presentations on CD
If you have any questions, please contact Sheron at 800/742-6363 or at sgagnon@massagent.com
You
MUST type # in
Quantity
 Product MEMBER PRICE
per CD 		5% MA
Sales Tax		 Shipping Costs
Per ORDER 		Place Order
$39.00 each $1.95 each $1.50
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$39.00 each $1.95 each $1.50
$39.00 each $1.95 each $1.50

You
MUST type # in
Quantity
 Product NON-MEMBER PRICE
per CD 		5% MA
Sales Tax		 Shipping Costs
Per ORDER 		Place Order
$49.00 each $2.45 each $1.50
$49.00 each $2.45 each $1.50
$49.00 each $2.45 each $1.50
$49.00 each $2.45 each $1.50
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$49.00 each $2.45 each $1.50
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$49.00 each $2.45 each $1.50


"Ask MAIA"...2007 Q&A on CD
"Ask MAIA"...2007 Q&A is a comprehensive, 400 page CD-ROM of questions that MAIA received over the past year from agents & companies...and the ANSWERS to those questions!  It's keyword searchable with each of the five Q&A categories -- Legal Issues, Registry, Commercial Lines, Claims and Personal Policy Issues -- completely indexed and hyperlinked. If you have any questions, please contact Sheron at 800/742-6363 or at sgagnon@massagent.com
You
MUST type # in
Quantity
 Product MEMBER PRICE
per CD 		5% MA
Sales Tax		 Shipping Costs
Per ORDER 		Place Order
$19.99 each $1.00 each $1.50

You
MUST type # in
Quantity
 Product NON-MEMBER PRICE
per CD 		5% MA
Sales Tax		 Shipping Costs
Per ORDER 		Place Order
$29.99 each $1.50 each $1.50

 

Agency Personnel Compensation Survey Results (April 2006 Edition)
The association regularly receives requests for agency compensation information – a reference point from which agency owners wish to compare their personnel compensation packages with those of fellow agents in their area. We thank the many agencies who took the time to complete this survey. They have helped create a database of information that will provide a valuable tool for agency personnel management. As a result, we now have a good picture of the current agency personnel trends in the industry!   If you have any questions, please contact
Sheron at 800/742-6363 or at sgagnon@massagent.com
TABLE OF CONTENTS

Section 1: About Your Agency

Responses by Regions; Total Property Casualty Premium Volume; Property/Casualty Commissions; Percentage of Property/Casualty Contingency Commissions; Personal/Commercial Profile; Number of Office Locations; Total Employees; Number of Accounts Managed by Each Service Representative; Percentage of CSR’s having Job responsibilities Personal/Commercial; Number of Insurance Company Contracts excluding E&S.

Section 2: Scheduling and Vacation Policies

Minimum Work Hours; Daily Office Hours; Evening Hours, Number of Nights Open, Time of Closing; Open Saturday, Saturday Hours; Paid Holidays; Vacation Policies; Vacation Carry-Over; Personal Days/Sick Leave; Personal Days/Sick Leave Policy

Section 3: Compensation of Personnel

Compensation of General Clerical; Bookkeeper/Financial Records Clerk; Personal Lines CSR’s; Commercial Lines CSR’s; Commercial Lines Placer’s; Claims CSR’s; Office Manager’s; Department Head’s; Annual Bonus

Section 4: Compensation of Non-Owner Sales Reps.

Compensation provided for Non-Owner Sale Representatives; Commission percentage for New/Renewal Personal Lines and Commercial Lines; Bonuses or Profit Sharing for Sales Reps; Cars provided by the agency for Sales Reps; Expenses reimbursed for your Sales Representatives

Section 5: Additional Employee Benefits

Medical Insurance for Full Time Employees; Contribution to Medical Insurance; Percent for the employee; Percent for the family; Dental Insurance; Disability Insurance: Short-Term; Long Term; Group Life Insurance; Retirement Plans; Other employee benefits: Educational reimbursement; Seminar fee reimbursement; Seminar travel expense reimbursement; 125 plans; Long-term care

You MUST type # in
 Quantity
 Product MEMBER Price 5% MA
Sales Tax		 Shipping Cost
 Total Cost
 Place Order
$49.99 $2.50
 $6.00 $58.49
You MUST type # in
 Quantity
 Product NON-
MEMBER Price 		5% MA
Sales Tax		 Shipping Cost
 Total Cost Place Order
$69.99 $3.50 $6.00 $79.49

 

 

 

The GREEN BOOK (12th Edition - June 2008)
The GREEN BOOK is an affordable, important resource guide for every employee. 
Put a copy on EVERY DESK in your agency! Please contact Sheron at 800/742-6363 or at sgagnon@massagent.com with any questions.

The
GREEN BOOK Order Form
(printable pdf)
    TABLE OF CONTENTS:
  • Industry Phone Numbers
  • State Government Phone Numbers
  • CAR Servicing Carriers - Commercial
  • CAR Servicing Carriers - Private Passenger
  • Most Frequently Called Insurance Companies
  • Approved Surplus Lines Companies
  • Local Agents' Associations
  • State W/C Bureaus & NCCI Divisions
  • State Departments of Insurance
  • State Insurance Agent Associations
  • NAIW Mass. Chapters
  • Producer Licensing
  • Surplus Lines Laws
  • Arbitration Checklist for Contract Cancellation
  • Arbitration Process for Claims
  • Appeal a Notice of Insurance Cancellation
  • Policy Cancellation Complaint
  • Merit Rating Process
  • Automobile Insurance Discounts
  • Surchargeable Traffic Violations
  • Extra Risk Rating Criteria
  • License Suspension/Revocation
  • Standards of Fault
  • Massachusetts Private Passenger Plate & Policy Definitions
  • Massachusetts Commercial Plate & Policy Definitions
  • Seven Day Registration Transfer Law
  • Automobile Insurance Binder Considerations
  • Courtesy Stamp Considerations
  • Financial Responsibility & Compulsory Insurance Laws
  • Residual Market
  • W/C Servicing Carriers
  • W/C Voluntary Direct Assignment Carriers
  • 2008-2009 State Representatives
  • 2008-2009 State Senators
You MUST type # in
 Quantity
 Product Price 5% MA
Sales Tax		 Shipping/
Handling
PER ORDER -
not per book!		 Place Order
$20.00  $1.00
each book		 $1.85
$20.00 $1.00
each book		 $5.00
$20.00   $1.00
each book		 $6.25


 
Massachusetts Association of Insurance Agents
137 Pennsylvania Avenue, Framingham, MA 01701
800-972-9312 | (508) 628-5452 | (508) 628-5444 fax
Copyright 2008   All rights reserved.
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