RLI: Summer Promo Time

We Work for You!

WC: You Have 'Em, We Write 'Em

LPLI: The Changing Landscape

E&O: A Natural Discussion

YAC: RAFFLE TODAY-
Win Deutsche Bank Championship TIckets for Monday 9/5

RLI:Summer Promo Continues....

We’ve had a great response to the RLI Summer Promo. Keep on writing those umbrellas, and we’ll continue to keep you and your officemates caffeinated!

As a reminder....

With the purchases of summer homes, boats, and jetskis – our RLI Personal Umbrella business always picks up in the summer months.

Since our member agents do all the initial work to get these policies written, we thought we would reward our “hard working agents" with a little pick-me-up.

For any New RLI Personal Umbrella effective in July, August & September, that we bind for your agency, you will earn a $5.00 Gift Card to Dunkin Donuts.

So stay refreshed, recharged and keep on writing new business!

(Gift Cards will be mailed to the agency after the policy is bound. 150 Cards went out last week alone!)

For questions or for assistance with the RLI Programs, contact Linda Hafner, RLI Program Manager, at lhafner@massagent.com or call 800.742.6363, ext. 368.

We work for you…

Here at Number One, we love our agents! And we want to you to receive the best service possible.

As the agency that works for you, we want to remind you that our staff is usually the best source of information for the programs we offer. In most cases, you will receive the most accurate and fastest service possible when you contact the appropriate Program Manager here at Number One, instead of trying to contact the carrier directly with your questions.

Not sure who’s who? Meet the staff of the Number One Agency…

Ann Tobin, CISR, CIC
Agency Manager
atobin@massagent.com 
Responsible for the day-to-day operations of
The Number One Insurance Agency.
Ellen Stoppel
E&O & Agents' Commercial
Umbrella Program Manager
estoppel@massagent.com 
Administers the Association's E&O and Penn National Commercial Umbrella Programs.
Michelle St. Angelo, CISR
Agents' & Lawyers' E&O
Program Manager
mstangelo@massagent.com 
Administers the Association's Agents' E&O and the Lawyers' Professional Liability Programs.
Colleen Lahna
WC Program Manager
Liquor Liability Program Manager
clahna@massagent.com 
Administers the Association's Workers' Compensation and Liquor Liability Programs.
Barbara Lobdell, CISR
WC Underwriting Manager
blobdell@massagent.com 
Underwrites the Association's Workers' Compensation Programs.
Linda Hafner
RLI Program Manager
lhafner@massagent.com 
Administers the Associations' RLI Personal Umbrella and Home Business Insurance Programs.
Karen Tobin
WC & RLI Assistant Program Manager
ktobin@massagent.com 
Assists with quoting, data entry and mail processing for the Workers' Compensation and RLI Insurance Programs.
WC: You’ve Got Them – We Write Them!

The Number One Agency currently has 3 voluntary WC Markets. So, make sure you check with us before sending any WC risks off to the Pool. Wondering if a risk fits with one of our programs? Contact Barbara first.

Barbara Lobdell, WC UW Manager, is happy to help you place your WC accounts with one of our voluntary markets. She can let you know whether or not the class code is acceptable and she can help get you started with the application process.

Submitting business is easy, just email or fax (508)634-2931 an Acord 130 to Barbara's attention. The full details and requirements for new submissions and billing procedures can be found on our website.

Be honest, have you sent any of these businesses off to the pool lately?

Below is just a sampling of the class codes we can currently write...
Accountants 8810
Attorneys 8820
Bicycles Sales, Rental And Repair 8010   
Buildings Noc Operation By Owner/Lessee 9015
Buildings Operations By Contractors 9014
Club Noc And Clerical 9061
Computer Chip Mfg  4150
Computer Device Installation Inspection Or Repair 5191
Computer System Designers Or Programmers 8810
Computer System/Programmers – Traveling 8803
Day Care Center 8868 And 9101 For Non Professional Employees
Dental Laboratory 4692
Dentists And Doctors 8832
Electricians Masters License Required No Alarm Installation/Smoke Detectors 5190
Fish Meat Or Poultry Store  Retail 8031
Fish Meat Or Poultry Store Wholesale 8021
Florist And Drivers 8001
Funeral Director 9620
Hair Salon Barber Shop 9586
Hardware Stores Wholesale And Retail 8010
Home Improvement Center Employees  8058
Hospital Professional Employees 8833
Hotel All Other Employees 9052
Hotel Restaurant Employees 9058
House Furnishing Installation Noc 9521
Household Appliance Electrical 9519
Jewelry Mfg. 3383
Jewelry Store 8013
Labor Unions (Walking Delegates, Business Agents And Dues Collection 8720
Kennels Boarding And Breeding Cats And Dogs  8831
Laundry NOC Route Sup0ervisor And Drivers  2586
Laundry Self Service – Needs Attendant On Duty – 8017
Letter Service Shop  8800
Lithographing 4299
Nail Salons  9586
Optical Stores And Opticians 8013
Optometrist And Clerical 8832
Pet Grooming 8831
Photographer All Employees And Drivers 4361
Pizza Shop 9079
Plumbers NOC And Drivers Masters License Required
Printing No Silk Screening 4299
Public Library/Museums All Other Employees 9101
Public Library/Museum Employees 8810
Public Library/Museums Professional Employees 8868
Radio Or TV Broadcast Station Employees 7610
Radio Or TV Set Installation Service Or Repair 9519
Real Estate Agency Outside 8742
Real Estate Appraisal Company  Outside 8721
Refrigerator, Stove Washing Machine Service 9519
Restaurant 9079 No Open After 10 PM
Stores Most Stores Are Acceptable. Call If You Have Questions.
Tailor Shop 8017
Tailoring/Custom Exclusively 2503
Vending Machines Coin Operated Installation And Service 5192
Veterinarians And Drivers 8831
LPLI: Changing Landscapes Consider Your Options

As the economy swings to the rhythm of rating agencies, speculators, and Wall Street, the Lawyers Professional Liability marketplace has changed its tune over time as well. For many agents and insureds it’s a good time to quote out professional liability policies to ensure that firms are considering all of their available options with regards to price, coverage and stability in the marketplace.

Michelle St. Angelo, LPLI Program Manager, is happy to quote your lawyer accounts with our Swiss Re product. As a reminder, LPLI applications are a bit complex and take between 1-2 weeks for a full underwriting review to occur. It’s best to plan ahead and send those applications in early for the best service possible.

Questions and new submissions should be directed to Michelle St. Angelo. She can be reached by email at mstangelo@massagent.com or by phone at 800.742.6363 ext 364.

E&O: A Natural Discussion

Last week was certainly something! We hope that damage caused by Irene was minimal in your neck of the woods and that power has been restored to your homes and offices.

Between the Virginia Earthquake, Hurricane/Tropical Storm Irene and subsequent damage caused by downed trees, flooding and power outages, last week was a vivid reminder that Mother Nature can be unpredictable and potentially costly.

Natural catastrophes can expose your agency to costly E&O claims. That is why as an insurance agent you need to have all the resources available to protect your clients as well as yourself.  The potential E&O exposures that insurance agents could face from natural catastrophes were discussed in the recent Big I webinar Avoiding E&O Claims from Catastrophes. The webinar included valuable stats on catastrophic events from Dr. Robert Hartwig from the Insurance Information Institute and key considerations that agents should be thinking about when offering insurance to their customers. Click Here to access this valuable webinar. Swiss Re policyholders can also go to www.iiaba.net/eohappens to access the webinar from the Home tab along with other earthquake resources and agency risk management tools. 

Remember, it takes an uncovered loss to create an E&O claim for your agency.  Right now you have your customers’ attention concerning natural disasters. Take this opportunity to inform them about their current limits and protection (or lack thereof) for earthquake, flood and other property concerns and document your file accordingly.

If you would like to discuss your own E&O limits and options, feel free to contact our E&O Program Managers. Ellen Stoppel and Michelle St. Angelo are happy to assist you with what may be one of the most important policies you buy.

YOUNG AGENTS: RAFFLE DRAWING TODAY

    ACT FAST!!!

    The Young Agents Committee is giving away 2 Tickets to the Deutsche Bank Championship. The tickets are for the final round on Monday, September 5.

    To Enter: simply like the YAC Facebook Page and like the Deutsche Bank Post on the Wall to be entered in the raffle to win the tickets.

    The winner will be announced at 2pm TUESDAY!

Important Reminder: Update Your Email Address with Us
Whenever possible we send important program updates and policy information via email. Help us keep you well informed by updating our office when there are changes to your email address or to your agency staff.  Also, please remember to include an email contact w hen sending any new business submissions. Thank you for your cooperation. Keeping us informed helps us service you faster.


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