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Association Information
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We are pleased to provide you with the following information:
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We are encouraging our members to put the Big "I" logo on their websites to identify them as an Independent Insurance Agent. Visit our logo webpage to download the file size that you need. |
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GENERAL INFORMATION
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Phone Numbers
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Local:
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(508) 634-2900 |
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Toll Free:
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(800) 972-9312 |
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Fax:
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(508) 634-2929 |
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Education Toll Free:
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(800) 222-2699 |
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TECH Hotline:
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(800) 870-7091 |
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#1 Agency Local Phone:
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(508) 634-2902 |
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#1 Agency Toll Free:
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(800) 742-6363 |
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#1 Agency Fax:
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(508) 634-2930 |
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Workers' Comp. Fax:
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(508) 634-2931 |
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Location & Hours of Operation
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The Massachusetts Association of Insurance Agents (MAIA) is located at 91 Cedar Street, Milford, MA 01757. Our hours of operation are Monday through Friday from 8:30 a.m. to 4:30 p.m. except during scheduled holidays.
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Directions
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From the Massachusetts Turnpike:
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MAIA Headquarters, 91 Cedar Street, Milford, MA 01757- (508) 634-2900
or (800) 972-9312


MAIA’s offices are located on Cedar Street (Route 85) in Milford approximately 1/4 mile south of Exit 20 off of I-495. We are just two exits — about 10 miles — south of the MA Turnpike (I-90) and 15 miles north of I-95. There is ample free parking and many hotels, restaurants, and other services nearby.
Mass Pike to Exit 11A to I-495 South. Take I-495 south to Exit 20 (Route 85 South). At end of ramp
go right straight thru sets of lights, MAIA is
third building on the left.
From 495 North: Exit 20, at end of ramp go left at lights. Go through 1 more set of lights and MAIA is third building on the left. This is Route 85. (We are only approximately 1/2 mile from Rte 495.)
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The association's staff members will enjoy the following holidays with their families: |
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January 1, 2010 |
New Year's Day |
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February 15, 2010 |
President's Day |
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April 19, 2010 |
Patriots' Day |
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May 31, 2010 |
Memorial Day |
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July 5, 2010 |
Independence Day (observed) |
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September 6, 2010 |
Labor Day |
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October 11, 2010 |
Columbus Day |
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November 11, 2010 |
Veteran's Day |
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November 25, 2010 |
Thanksgiving Day |
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November 26, 2010 |
Day After Thanksgiving |
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December 24, 2010 |
Christmas Day Eve |
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2010 BOARD OF DIRECTORS |
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EXECUTIVE COMMITTEE
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CHAIRMAN
Albert J. Marchionne, Jr.
A.J. Marchionne Insurance Agency, Inc.
11 Independence Avenue
Quincy, MA 01269
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Tel: 617-471-5010
Fax: 617-471-1386
E-mail: al@marchionneinsurance.com |
CHAIRMAN-ELECT
John E. Toole, CIC, LIA, AAI, CWCA
L.V. Toole Insurance Agency, Inc.
195 Main Street, P.O. Box 319
Lee, MA 01238
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Tel: 413-243-0089
Fax: 413-243-4221
E-mail: john@tooleinsurance.com |
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VICE CHAIRMAN
Raymond D. Gallant
Gallant Insurance Agency
199 Great Road, P.O. Box 975
Acton, MA 01720
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Tel: 978-263-3500
Fax: 978-263-1438
E-mail: rgallant@gallantins.com |
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SECRETARY-TREASURER
Richard A. Perras
Finck & Perras Insurance Agency, Inc.
6 Campus Lane
Easthampton, MA 01027
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Tel: 413-527-3000
Fax: 413-527-5970
E-mail: rperras@finckandperras.com |
NATIONAL DIRECTOR, IIABA
Joseph P. Leahy
Leahy & Brown + Realty
535 Allen Street, Suite 1
Springfield, MA 01118
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Tel: 413-788-8393
Fax: 413-788-6492
E-mail: jljleahy@leahyandbrown.com |
IMMEDIATE PAST CHAIRMAN
John Olivieri, Jr., CIC, LIA, AAI
J. K. Olivieri Insurance Agency, Inc.
64 East Grove Street
Middleboro, MA 02346 |
Tel: 508-947-1818
Fax: 508-946-1162
E-mail: johnjr@jkoins.com |
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BOARD OF DIRECTORS
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Glen E. Davis, CIC
Provider Insurance Group
258 Blanchard Road
Belmont, MA 02478
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Tel: 617-383-6303
Fax: 617-489-5215
E-mail: gdavis@providerig.com |
Arthur B. Fair, III, CIC, LIA, CPIA
Fair & Yeager Insurance
10 Main Street
Natick, MA 01760
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Tel: 508-653-3131
Fax: 508-651-0129
E-mail: abf@fyins.com |
Scott W. Foster, CPCU, AAI, LIA
Foster Insurance Agency
321 Lunenburg Street
Fitchburg, MA 01420
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Tel: 978-343-6946
Fax:978-345-2514
E-mail: scott@fosterinsurance.com |
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G.L. (Lee) Gaudette, III, CPCU
Gaudette Insurance Agency, Inc.
1 Plummers Corner
Whitinsville, MA 01588
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Tel: 508-234-6333
Fax: 508-234-8121
E-mail: lee@gaudette-insurance.com |
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Robert L. Hollis, Jr.
Hollis Insurance Agency
1 Village Green North, Suite 121
Plymouth, MA 02360
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Tel: 508-209-0400
Fax: 508-209-0444
E-mail: rhollis@hollisagency.com |
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Ely Kaplansky
Kaplansky Insurance Agency
114 Harvard Street
Brookline, MA 02146
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Tel: 617-738-5400
Fax: 617-738-8214
E-mail: ekaplansky@kaplansky.com |
John F. Koegel
Eastern Insurance Group LLC
233 West Central Street
Natick, MA 01760
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Tel: 508-620-3319
Fax: 508-655-0201
E-mail: jkoegel@easterninsurance.com |
Edward J. Juliano
P.S. Dolan Insurance Service
1575 Main Street. P.O. Box 3067
Brockton, MA 02304
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Tel: 508-586-2186
Fax: 508-586-1839
E-mail: edjuliano@psdolaninsurance.com |
Tara Philbin
Philbin Insurance Group
101 Main Street
Peabody, MA 01960
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Tel: 978-531-4600
Fax:978-531-3022
E-mail: tara@philbininsurancegroup.com |
Charles N. Robinson
Rogers & Gray Insurance Agency, Inc.
434 Route 134, P.O. Box 1601
South Dennis, MA 02660
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Tel: 508-760-4634
Fax: 508-760-4627
E-mail:robinsch@rogersgray.com |
Ernest J. Ross, Jr.
Ross Insurance Agency, Inc.
150 Lower Westfield Road #2
Holyoke, MA 01040
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Tel: 413-536-8380
Fax: 413-536-8386
E-mail: ejrossjr@rossinsurance.com |
Raymond Sirois
Fred C. Church, Inc.
41 Wellman Street, Connector Park
Lowell, MA 01851
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Tel: 978-322-7215
Fax: 978-454-1865
E-mail: rsirois@fredcchurch.com |
Thomas F. Skelly, Jr.
Skelly Insurance Agency
60 Temple Place, 4th Floor
Boston, MA 02111-1380
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Tel: 617-357-4700
Fax: 617-357-4707
E-mail: tskelly@skellyinsurance.com |
Robert J. Stanton
Stanton Insurance Agency, Inc.
230 Second Avenue, Suite 105
Waltham, MA 02451
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Tel: 781-893-3200
Fax: 781-893-7516
E-mail: bobstanton@stantonins.com |
Stephen Tarpey, CIC, CPCU
Tarpey Insurance Group, Inc.
347 Central Street, P.O. Box 990
Saugus, MA 01906
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Tel: 781-233-9050
Fax: 781-231-8151
E-mail: steve@tarpeyinsurance.com |
Joseph Vargas
Vargas & Vargas Insurance
1133 Washington Street, P.O. Box 240928
Dorchester, MA 02124
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Tel: 617-298-0655
Fax: 617-298-8355
E-mail: jvargas@vargasinsurance.com |
John Woods, Jr., CPCU
Thomas J. Woods Insurance Agency
20 Park Avenue, P.O. Box 2940
Worcester, MA 01613
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Tel: 508-755-8992
Fax: 508-791-9841
E-mail: jwoods@woodsinsurance.com |
John Zawilinski
Brewer & Lord, LLC
600 Longwater Drive, P.O. Box 9146
Norwell, MA 02061 |
Tel: 781-792-3200
Fax: 781-792-3400
E-mail: john.zawilinski@hubinternational.com |
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EXECUTIVE DEPARTMENT
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Francis A. Mancini, Esq.
President & CEO
fmancini@massagent.com
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Oversees all aspects of the association and service corporation. Coordinates lobbying efforts on Beacon Hill. Answers legal questions from members. |
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Stella J. Bardsley
Assistant to the President & CEO
sbardsley@massagent.com
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Assists the President with correspondence, inquiries, and requests. Handles communications and planning for board meetings. |
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Kate Bardsley
Executive Director
kbardsley@massahu.org
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Administers all aspects of the Massachusetts Association of Health Underwriters (MassAHU) including membership, board of directors and annual meeting. |
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COMMUNICATIONS DEPARTMENT
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Donna M. McKenna
Vice President of Communications
dmckenna@massagent.com
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Oversees all MAIA communications, including newsletters, bulletins, and promotional pieces. Assists members with questions on Registry procedures, private passenger auto insurance and Merit Rating. |
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Kathy S. Cormier
Member Support Specialist
kcormier@massagent.com
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Responds to member requests for information on Registry procedures, personal auto issues, company financial ratings, and MAIA publications. |
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LEGAL DEPARTMENT
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Daniel J. Foley, Jr., Esq., CAE
Vice President of Government Affairs & General Counsel
dfoley@massagent.com
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Offers legal advice/assistance to members on insurance laws and regulations as well as general business legal matters. Reviews & monitors legislative/and General Counsel regulatory activities at both federal and state levels. Drafts legislation and lobbies on Beacon Hill. |
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FINANCIAL DEPARTMENT
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Patricia Loonie
Vice President of Finances
ploonie@massagent.com
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Manages all accounting and financial reporting for the service corporation. |
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David Sherburne
Accounting Manager
dsherburne@massagent.com
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Maintains membership data base and yearly dues billing, processes accounts payable and all association product orders. |
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D. Ping Chen
Accounting Manager
dpchen@massagent.com
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Manages all accounting and financial reporting for the Number One Insurance Agency. |
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INFORMATION SYSTEMS DEPARTMENT
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Leo J. Fredette
Systems Administrator/Consultant
lfredette@massagent.com
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Manages all aspects of the computer network and provides support for personal computer applications and hardware. Serves as outside consultant to members. Conducts technology-related seminars. |
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TECHNICAL AFFAIRS DEPARTMENT
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Irene Morrill, CPCU, CIC, CRM, CRIS, CPIW, LIA, ARM
Vice President of Technical Affairs
imorrill@massagent.com
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Instructor for CIC, CISR, basic, intermediate and advanced classes (personal & commercial topics); Convention speaker; Author of TECH Talk and answers TECH Online and TECH Hotline; Designs coverage seminars and Personal Lines P&S Training; Reviews & maintains resource materials |
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RECEPTIONIST
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Jane Wennerberg
Receptionist |
Answers busy switchboard and greets public during the morning. |
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EDUCATION DEPARTMENT
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Heather Kramer, CIC
Vice President of Training
hkramer@massagent.com
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Oversees all educational offerings. Manages and organizes the Five Star Designation program. Responds and services member inquiries. |
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Debra White, CISR
Program Coordinator
dwhite@massagent.com
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Coordinates CIC program and In-House offerings. Responds and services member inquiries. |
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Carol Nelson, AIAM
Program Coordinator
cnelson@massagent.com
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Coordinates closings of education program and maintains appropriate records. Responds and services member inquiries. |
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MARKETING DEPARTMENT
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Melinda B. Cordner, CAE
Vice President of Operations/
Marketing & Convention Services
mcordner@massagent.com
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Manages the day-to-day operations of the association. Oversees the design, production and mailing schedules of all marketing programs. Organizes and runs the annual convention. |
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Sheron Gagnon
Marketing Assistant
& Trade Fair Manager
sgagnon@massagent.com
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Administers all product & subscription services. Assists Vice President with all meeting functions and the annual convention. Manages Trade Fair for the annual convention. |
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Emily B. Oliver
Designer
eoliver@massagent.com
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Creates and updates promotional material for print and electronic communications. |
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Marc Emery
Print Production Specialist
memery@massagent.com
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Handles print production/copy center responsibilities. Coordinates shipping & receiving services. |
Roberto Castro
Custodian/Maintenance |
Responsible for classroom setup, cleaning and upkeep of the facility. |
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AGENCY SERVICES/ INSURANCE SERVICES DEPARTMENTS
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Lori Carvalho
Vice President of Agency Services
lcarvalho@massagent.com
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Goes on-the-road to meet with members and prospects about E&O insurance, group insurance, and to answer questions on the benefits of association membership. Responsible for the sale of all insurance programs. |
Ann Tobin, CISR, CIC
Agency Manager
atobin@massagent.com |
Responsible for the day-to-day operations of
The Number One Insurance Agency. |
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Michelle St. Angelo, CISR
E&O and WC Program Manager
mstangelo@massagent.com
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Administers the Association's E&O Programs and WC Programs. |
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Ellen Stoppel
E&O & Agents' Commerical
Umbrella Program Manager
estoppel@massagent.com
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Administers the Association's E&O and Penn National Commercial Umbrella Programs. |
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Barbara Lobdell, CISR
WC Underwriting Manager
blobdell@massagent.com
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Administers the Association's Workers' Compensation Programs. |
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Melissa Murphy, CISR, CIC
LPLI Program Manager
Liquor Liability Program Manager
mmurphy@massagent.com
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Administers the Westport Lawyers' Professional Liability Insurance Program and Liquor Liability Program. |
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Colleen Lahna
RLI Program Manager
clahna@massagent.com
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Administers the RLI Personal Umbrella Program and
Home Business Insurance Program |
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Karen Tobin
Insurance Programs Assistant
ktobin@massagent.com
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Assists with data entry and mail processing for the Number One Insurance Agency |
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