|WHO SHOULD ATTEND:
This program is geared to train producers and customer service representatives who handle automobile insurance on fraud recognition and claim reporting. The information will provide an overview of the impact of fraud on the insurance market and show how producers and staff can assist in the fight against fraud. This course meets the State Mandated Fraud Training Requirement. This is a VIDEO presentation.
STATE MANDATED FRAUD TRAINING
WHO: Under the Assigned Risk Plan, ALL agencies will be considered an assigned risk producer (ARP). As such, ALL agencies are subject to this training. The Division of Insurance has also stated that this training applies to both personal and commercial lines employees.
WHY: As stated in MAIP Rule 31 – All employees who process Automobile policies are required to attend a fraud class by January 16, 2008. The rule itself states:
B. Ongoing Assigned Risk Producer Requirements and Responsibilities
14. The ARP and his or her employees will be required to receive training on claims reporting and fraud recognition. For current ARPs and employees, such training must be completed within six (6) months of the initial implementation of MAIP. For new ARPs, such training must be completed within six (6) months of certification by the Governing Committee or its designee to immediately submit motor vehicle insurance policies for placement in the MAIP with an ARC or LADC. For new employees, such training must be completed within six (6) months of hire.
**NOTE: The STATE MANDATED Fraud Prevention Training will be REQUIRED for ALL Security Administrators per the MA Division of Insurance.**
- Provide information that will increase producer's awareness of policy fraud.
- Provide information regarding the legal consequences of policy fraud and the affect on your client's claim payout.
- Review the questions on the application that if answered falsely, incompletely, or in a misleading or deceptive way can give rise to an insurer's right to take action.
- Discuss the rights that an insurer may have under other provisions of the Mass Auto Policy when false information is provided.
- Discuss what you can do up front to recognize and stop premium fraud so that your clients' claims can be processed without delays.
- Provide a listing of "Red Flags" that should alert you to the suspicion of potential fraud.
COURSE DETAILS & POLICIES:
Cancellation/Refund Policy: There will be a $35.00 penalty fee if we are not notified in advance of three (3) business days of the scheduled class. Failure to cancel will result in loss of full registration fee.
Late Registrants: Please call 48 hours in advance of a class to ensure availability. A $10 charge will be added to all walk-ins and registrations received within 24 hours of the class.
Book Options: A pdf manual is available for this class at no extra charge. Should you choose this option at checkout, you will receive an email with a link to download the pdf three days prior to the class date. If you choose to purchase a Hard Copy Book for an additional $10, it will be available for you at the class site.
Date: July 14, 2017
Time: 1:00 PM – 4:00 PM
Location: Association Headquarters
91 Cedar Street
Milford, MA 01757
Price: $55.00 members / $110.00 non-members
CEUs: 3 – please note that CEUs need to be added to your order when you check out.
GL Number: 251785 Prometric Number: C61236